
First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,687 reviews
Amazing dealership with Great service! Thanks for always treating me like I am the most important person in the room. I love First Texas Honda and as long as I live in Austin I will use yo Thanks for always treating me like I am the most important person in the room. I love First Texas Honda and as long as I live in Austin I will use you for everything Honda-related! More
Organized, patient, and easy to work with! Liz was fantastic! She kept us posted on new used cars that fit our specifications. When the perfect one came in, the purchasing process was really ea Liz was fantastic! She kept us posted on new used cars that fit our specifications. When the perfect one came in, the purchasing process was really easy. There are plenty of snacks and a toy room for you and your kids while you wait. Very friendly staff. Excellent dealership. More
Courtesy and efficiency D.J. Hubbard.was my service liaison, and he could not have been nicer, more informative, or more efficient. obviously, the mechanics were great, too, D.J. Hubbard.was my service liaison, and he could not have been nicer, more informative, or more efficient. obviously, the mechanics were great, too, because they took care of the problem in very short order. All in all, a superb job. Thank you! More
Great Experience Purchased a new 2018 Honda Odyssey and all stages of purchase was very smooth. First Texas Honda even has a Barista which is all complementary. Ever Purchased a new 2018 Honda Odyssey and all stages of purchase was very smooth. First Texas Honda even has a Barista which is all complementary. Every one was very professional and very knowledgeable about the Odyssey I was buying even though it had only been out for a few weeks. Even though Nic the salesman knew everything about the vehicle they had a another technician throughly go over all features of my new vehicle. More
Best Car Buying Experience Ever Everyone was friendly, happy, and honest. I got exactly what I was looking for in no time at all. Highly recommend to everyone I meet. Everyone was friendly, happy, and honest. I got exactly what I was looking for in no time at all. Highly recommend to everyone I meet. More
Excellent customer service, easy to deal with. Very customer focused, fair price, easy to work with from sales to delivery. Tire swap request was handled extremely well. Would definitely buy anoth Very customer focused, fair price, easy to work with from sales to delivery. Tire swap request was handled extremely well. Would definitely buy another car from First Texas Honda, and recommend dealership to others. More
Great deal and great buying experience! Had the great deal I wanted! From the very beginning, speaking with Roderick, and completing the paperwork with Mike, I was most pleased. Next time w Had the great deal I wanted! From the very beginning, speaking with Roderick, and completing the paperwork with Mike, I was most pleased. Next time we are ready to buy, we will start with First Texas Honda! More
Great service! They took me in early and I didn't have to leave my car overnight!!! First Texas Honda is awesome! The mocha was amazing, too!!!! They took me in early and I didn't have to leave my car overnight!!! First Texas Honda is awesome! The mocha was amazing, too!!!! More
Not Your Grandfather's Dealership! When you visit the First Texas Honda (FTH) website to research vehicles you can also "research" the staff, from mechanics to administrators to barista When you visit the First Texas Honda (FTH) website to research vehicles you can also "research" the staff, from mechanics to administrators to baristas to salespersons. Each has a photo with interesting biographical details and even in some cases a short video in which they're clearly encouraged to let their personality shine through. This tells you all you need to know about the dealership--both that they want to provide such information and that it's not corporate, marketing packaging. Car buying today is far more customer-driven because so much information is available to buyers before you walk in. So the deal-maker is more likely to be the buying experience rather than simply price. What's striking about the FTH staff is their eclectic backgrounds, interests, and personalities. Talking with them is more a conversation than a negotiation. They are not stereotypical one-dimensional swarmy fast talking hucksters. In the past 15 months our family has bought three vehicles here. For the first two I did the usual thorough research and exhaustive comparisons among the four Austin-area dealers, only to find that all four ended up with offers within a few dollars of each other. As a "no haggle" dealership, FTH was the only one whose initial offer was very close to what the other three eventually ended up at. No games--just a truly reasonable initial offer. So for the latest purchase I was confident enough to simply return to the sales staff I knew and had forged a relationship with. We chatted about what we needed, looked at three models and trim lines, took a drive, and did the deal. You will meet interesting people here who are straight shooters and who will still be there when you service the car or come in to shop for another. More
Thank you! I used to always take my vehicle to John Eagle Honda in Houston but since my move to Austin I was looking for a honda dealership To service my vehicle I used to always take my vehicle to John Eagle Honda in Houston but since my move to Austin I was looking for a honda dealership To service my vehicle. My experience here was very pleasant thanks to Cody, Jack, Kenneth and Jason. They all were a pleasure to work with and are very efficient members of the Honda team. Thank you guy for getting my brake work done exactly how I wanted. These guys are very kind, helpful and caring;definitely great assets to your company. I will happily recommend friends and family here and when I am in the market to buy a new vehicle I will make sure to get it from here! Thank you!! More