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First Texas Honda

Austin, TX

4.8
2,656 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,656 reviews

June 27, 2017

Homerun First TX Honda We're a GM family. This is 1st Honda purchase. We're critical on buying process. First TX hit A homerun on our 2 cars! More

by MarburgerFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera, Attila Kun, Jordan English
Aug 16, 2017 -

First Texas Honda responded

Marburgers, we welcome you to the First Texas Honda family! Thanks so much for giving us a chance and allowing us to show you the excellent customer service we're known for. :) -The Team at First Texas Honda

June 24, 2017

Excellent Experience Roderick Young was great and a pleasure to work with. Our experience was made more enjoyable by everyone involved with the purchase of our new vehicle More

by Robert Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToya Valdez, Attila Kun, Roderick Young
Aug 16, 2017 -

First Texas Honda responded

Robert, thank you so much for the kind words and the great review. Our team is hard at work to deliver excellent and memorable experience and we're thrilled to know that your visit with Roderick was no exception. :) -The Team at First Texas Honda

June 22, 2017

Great service This dealership has very helpful staff. Sales employee Roderick Young was extremely helpful in helping me get my car even though I lived quit a far di More

by rwbratgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Young
Aug 16, 2017 -

First Texas Honda responded

It's our goal to make the buying process smooth and fun! It sounds like Roderick hit the mark and we couldn't be more pleased. Thank you for sharing your experience in the form of a review and please let us know if we can help in the future. :) -The Team at First Texas Honda

June 20, 2017

Excellent Attention and Customer Service provided was excellent. I got the best interest for loan, we've been working to get the right option. Thanks, GU. More

by G Ugalde.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jimenez, Latoya Valdez and Arturo (Finance)
Aug 16, 2017 -

First Texas Honda responded

We're thrilled to hear that we could help! We appreciate the great review. :) -The Team at First Texas Honda

June 19, 2017

Car Luce is doing a great Job . Kar Luis is doing a great Job and every time when I go there he takes care of me and gives me a good idea and good price a bout cars .I Highly recomme More

by Ezzattullah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Aug 16, 2017 -

First Texas Honda responded

We're glad to hear that we could exceed your expectations each time you visit. Thank you for the great review and we'll see you next time. -The Team at First Texas Honda

June 14, 2017

Excellent experience through a difficult challenge My 2016 Steel Sapphire Metallic Honda Pilot EX-L AWD w/Sensing got rear-ended and totaled in California just as I accepted a job offer to move to Aust More

by Jay_Pochop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Hiler, Gregory Ryan
Jun 16, 2017 -

First Texas Honda responded

We really appreciate that you took the time to share details about your recent visit to our dealership. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. We will pass along your comments to our team. It is words just like these that keep us going. Enjoy your vehicle, Jay, and let us know if there is anything in the future that we can assist with! -The Team at First Texas Honda

June 09, 2017

Great service Jay Jank did an excellent job of addressing my concerns and getting them fixed. He kept me appraised of what was being done and the possible cost thro More

by wtullis65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jul 14, 2017 -

First Texas Honda responded

We love to read reviews like yours and appreciate you taking the time to share your experience! It's always our goal to make everyone's visit as smooth and transparent as yours was and we thank you for taking notice of our efforts. If there is anything we can help with in the future, we'll be here for you. :) -The Team at First Texas Honda

June 05, 2017

An awesome car buying experience after a bad taste event After having my 1st ever car accident and my insurance declaring my old car total loss and giving me just 5 days to find a new (or used) car before I More

by Jose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims
Jul 14, 2017 -

First Texas Honda responded

We're glad to hear that we could make the process smooth and painless for you, Jose! We take pride in hiring a team full of individuals who are excited to assist customers like yourself and Jesse is no exception. We can't thank you enough for choosing us and for writing us a review about your visit. Enjoy and take care! -The Team at First Texas Honda

June 05, 2017

The best Service was excellent. Jay went out of his way to ensure my car and worries were all taken care of. Again, the service was excellent. More

by jhouston040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jul 14, 2017 -

First Texas Honda responded

We appreciate the kind words, and we're so glad to hear that all went well! Thank you for your support and for the review. Best wishes! -The Team at First Texas Honda

June 03, 2017

Best car buying experience I've ever had. I went through the Costco Car Program, and the experience at First Texas Honda was excellent. After I got on the lot I changed my mind as to which car More

by Newhondaowner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Attila Kun, Gregory Ryan, Nathan Lang
Jul 14, 2017 -

First Texas Honda responded

It's great to hear that we could get you everything you were looking for! We do our best to be as competitive as possible with pricing and work with each customer's budget. Thank you for taking notice of our efforts and taking the time to write us a review. Enjoy the vehicle and happy cruising! -The Team at First Texas Honda

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