
First Texas Honda
Austin, TX
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Very happy It was a pleasure to purchase from First Texas Honda. Very pleased with the service from Aaron Garcia and quite happy with the vehicle thus far. It was a pleasure to purchase from First Texas Honda. Very pleased with the service from Aaron Garcia and quite happy with the vehicle thus far. More
Wonderful experience! We had a great experience with Jesse at First Texas Honda in buying a new Pilot! Jesse was super knowledgeable about the car, answered all of our ques We had a great experience with Jesse at First Texas Honda in buying a new Pilot! Jesse was super knowledgeable about the car, answered all of our questions and helped us find the right car at the right price without trying to upsell us! Really enjoyed our experience. More
Trust Enabling Overall, it was a very positive experience. Our sales representative was attentive to our needs and walks my wife and I through the process very well Overall, it was a very positive experience. Our sales representative was attentive to our needs and walks my wife and I through the process very well. He clearly answered questions, and provided good feedback. I would perhaps recommend a little deeper dive into accessory options (and respective use) relative to the vehicle intended for purchase. There were many technology options I was not aware of until after my purchase. But overall, very satisfied with the sales experience and our new Pilot. More
Great dealership This is a great dealership. I've always been pleased with the service and friendly employees. The coffee bar is a nice addition! It's a very comfortab This is a great dealership. I've always been pleased with the service and friendly employees. The coffee bar is a nice addition! It's a very comfortable, clean place to wait or express car service. More
Ourstanding recall visit. This was a recall visit -- battery sensor issue. Very good experience -- courteous service, minimum wait time, free loaner car, Car was returned ver This was a recall visit -- battery sensor issue. Very good experience -- courteous service, minimum wait time, free loaner car, Car was returned very clean. First Honda always gets my recommendation. More
New car purchase. An excellent experience purchasing my third car in the past 13 months from First Texas Honda. Great sales people, price, and vehicle. Good price for m An excellent experience purchasing my third car in the past 13 months from First Texas Honda. Great sales people, price, and vehicle. Good price for my trade in and discount on the new Ridgeline. I would recommend First Texas Honda very highly to anyone looking for a new car. More
Very positive buying experience, love our new Pilot Touring! This was my 2nd time buying a new car but the experience was nothing like the 1st one. I was attended to by few folks which all made this trade happen This was my 2nd time buying a new car but the experience was nothing like the 1st one. I was attended to by few folks which all made this trade happen! Liz was very helpful along the way including test driving the actual unit along-side my family (3 kiddos!). My wife and I found minor scratches on the dash and she immediately offer/checked out the 2nd available unit (luckily same trim; color int/ext). She offered us the time to check and make sure that we are getting what we are about to pay for. Very friendly, always offering for any refreshments. They have a great coffee bar! Jason was honest, direct and worked out a deal which IMO is win/win. He valued my trade-in car within my expectations and he didn't have to go back and forth massaging numbers which I experienced first hand from other dealers. Jordan the finance officer was a pleasure to do business. This is the part where some buyers would go scratching their heads on the way back thinking I got robbed. That was never the case for me. She did presented several add-ons and why I should take them. Great info, with real life experiences; not pushy but she will leave you thinking. They were able to beat my pre-approved APR! Carlos who was our last stop was very patient showing the car operations especially with lots of features that we didn't have from our 1st car. Glad he took the time, my wife was very pleased! Overall, this was an excellent experience! My kids got to say goodbye to Humphrey (CX-5 GT) for the last time and Liz walked us out and shook hands, very professional... More
Excellent customer service The express drop off for regular maintenance is very convenient. I was told it would take about and hour and a half. I waited in the customer lounge w The express drop off for regular maintenance is very convenient. I was told it would take about and hour and a half. I waited in the customer lounge which had wifi and a free coffee bar. The service took longer than expected so Erick comped the entire oil changed and tire rotation. I was pleasantly surprised. I will definitely be back for my service needs. More
Love my new (used!) Honda! Enjoyed the no pressure experience. My second car from First Texas Honda. Why would I go anywhere else! John answered every concern I had with care an Enjoyed the no pressure experience. My second car from First Texas Honda. Why would I go anywhere else! John answered every concern I had with care and integrity. More
Awesome! Great and quick deal on trade and sale! We didn't have to spend any time negotiating to get a good price. I would recommend and buy from them again. Great and quick deal on trade and sale! We didn't have to spend any time negotiating to get a good price. I would recommend and buy from them again. More