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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

August 04, 2017

Great service! They took me in early and I didn't have to leave my car overnight!!! First Texas Honda is awesome! The mocha was amazing, too!!!! More

by RisaRater77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
Aug 18, 2017 -

First Texas Honda responded

We're so happy to see that we made a great impression. :) Thank you for the glowing review! -The Team at First Texas Honda

August 03, 2017

Not Your Grandfather's Dealership! When you visit the First Texas Honda (FTH) website to research vehicles you can also "research" the staff, from mechanics to administrators to barista More

by phd4tx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mancheno, Carlos Contreras, Kristin Hiler
Aug 16, 2017 -

First Texas Honda responded

We're blown away by your kindness and want to thank you from the bottom of our hearts for taking the time to write up such a detailed review of your past purchasing experiences. This not only reaffirms our mission to deliver impeccable customer service but also helps the community to know what we're all about. :) Our internal marketing team works tirelessly to ensure that our Meet the Team website is current, detailed, and of course, fun! Thank you so much for taking notice of our efforts. Lastly, we want to thank you for your support; our team works hard each day to deliver memorable experiences and make car shopping fun again. We look forward to seeing you again next time you're in the market and until then, happy cruising! -The Team at First Texas Honda

August 02, 2017

Thank you! I used to always take my vehicle to John Eagle Honda in Houston but since my move to Austin I was looking for a honda dealership To service my vehicle More

by P.ti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright, Kenneth Brandt, Cody Penna, Jason Wisniewski
Aug 16, 2017 -

First Texas Honda responded

We couldn't be happier that you gave us a try as a newcomer to town. We are even more delighted that we were able to be all that you expected us to be. :) It is indeed our goal to be the best in the market and through our hard work earn the loyalty and love of every single customer. We look forward to seeing you again next time and want to thank you for the great review! -The Team at First Texas Honda

July 31, 2017

Great Experience Helpful, knowledgeable, attentive, and diligent. Pleased to have worked with this dealership to find my next vehicle. They were willing to work with More

by atxbos38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cres Celestino, Mike Broderick, Jesse Sims
Aug 16, 2017 -

First Texas Honda responded

We're so glad to hear that we could help you out - it's one of the things we like to do best! We appreciate you taking a moment to write us a great review and please let us know if we can assist at all in the future. -The Team at First Texas Honda

July 29, 2017

Best car shopping experience l have ever had Andre Kamouie and the the whole First Texas Honda team were amazing. After 10 years of driving my old Honda it was time for a new one. I was not loo More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Payne was amazing , Jay Jank, Andre Kamouie
Aug 16, 2017 -

First Texas Honda responded

It's our goal to make every customer feel as comfortable and welcomed as you did with Andre. :) We believe that car shopping should be an exciting and informative process and ultimately, we want to help you make the best possible decision based on your needs. Thank you endlessly for the review and the kind words. If there's anything we can help with down the road, don't hesitate to reach out! -The Team at First Texas Honda

July 26, 2017

Great transition Thank you Jesse Sims and Chris Corn for your patience thoughtful and kind generosity. Thank you for helping me choose the right fit and taking time to More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Corn, Jesse Sims
Jul 26, 2017 -

First Texas Honda responded

I't sour belief that customer deserves to have a tailored buying experience. We're here to assist in finding customers like you the perfect car for your needs! We appreciate the kind words about our team and the review to help spread the good word about our team. Welcome to the First Texas Honda family and we can't wait to see you next time. :) -The Team at First Texas Honda

July 26, 2017

Professionalism, Integrity and Accommodating CHRISTIAN MANCHENO has been the most professional, honest and helpful salesman! I have never had such a pleasant experience purchasing a vehicle befor More

by SJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mancheno
Jul 28, 2017 -

First Texas Honda responded

We're so happy to hear that your visit was everything you could have hoped for. It's our goal to change the way people think about car shopping; we want it to be fun and exciting again! Thank you so much for the kind words about Christian. He's a great member of our sales floor and we're luck to have him. We appreciate the great review and recommendation and wish you the very best! -The Team at First Texas Honda

July 25, 2017

Purchase of a new Honda My experience at First Texas Honda was great! I appreciate the earnest salesmanship from Gregory Ryan and his knowledge of Honda products. They were More

by Cheryle Curtis
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan
Jul 26, 2017 -

First Texas Honda responded

We're thrilled to know that your experience was smooth and enjoyable, Cheryle. :) Thank you for the review and happy cruising! -The Team at First Texas Honda

July 25, 2017

Service Experience Having recently moved to Austin from Cleveland, Ohio, this was my first time as a First Texas Honda customer. I had a standard oil change and a tire r More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Jul 26, 2017 -

First Texas Honda responded

Thank you for giving us a chance, Gene! We aim to please around here and although the wait was longer than anticipated, we're happy to know that our waiting lounge was comfortable for the duration of the visit. Saturdays do tend to be our busiest day but please know that we also offer a shuttle service to surrounding locations. :) We're so glad to hear that we made a great first impression overall. Welcome to the First Texas Honda family and we look forward to seeing you next time. -The Team at First Texas Honda

July 24, 2017

fast sevice updated navigation screen. computer screen for radio was leaving off the station numbers - they fixed it. received oil change - fair price. fast se More

by SUSAN CALVERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McIntosh
Jul 26, 2017 -

First Texas Honda responded

Thanks for the review, Susan! We're happy to hear that we were able to get everything back in working order. :) Feel free to let us know if there's anything we can assist with in the future. -The Team at First Texas Honda

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