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First Texas Honda

Austin, TX

4.8
2,656 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,656 reviews

July 13, 2017

Great Service There was lots of work to be done on our daughter's car when she came home from college. Anthony was great about keeping us informed. More

by SHLZ
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
Aug 16, 2017 -

First Texas Honda responded

Great to hear that we could help you and your daughter out. :) Thanks for the review and we'll see you next time. -The team at First Texas Honda

July 08, 2017

Always great service. I've always had great service and the wait area is great as well I stay around this time and it was comfortable, they have coffee, tea and other drin More

by gary Stoner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont recall
Aug 16, 2017 -

First Texas Honda responded

We're glad to hear that we could impress you throughout your visits, Gary. Thanks so much for the great review! -The Team at First Texas Honda

July 07, 2017

Worst dealer I have used! Worst dealer I have been to. I contacted first Texas Honda back on December 7, 2016 to reserve and out a deposit down on two civic type-R's. I got a e More

by JsJl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Davies, Naji Abi-Habib
Jul 11, 2017 -

First Texas Honda responded

Jenson, the commitment by our sales representative to you was was for the right to purchase our first two Civic Type R vehicles before any other interested buyers. As you know, the ultimate purchase price for these vehicles was never discussed in the email you mention and we're sorry that you assumed it would be at MSRP (which is under current market value). Lastly, you mentioned that you had secured additional Type R's at other Honda dealerships, which leads us to believe that you are brokering sales to other parties. This is definitely not fair for other Type R buyers who are just trying to buy one of them. We have put our first Type R up for auction, as many Honda dealers have done, and we've given you the opportunity to buy it and end the auction. Please understand that there is a tremendous amount of interest in this vehicle and we truly are doing the best we can to make it fair for all potential buyers. -Allen Clauss, General Manager

July 04, 2017

Second SUV from FTH We got a CRV for our oldest to learn how to drive last year. He turned sixteen and we needed a replacement. We purchased both from FTH who surfaced ag More

by HECUBUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Levin
Jul 24, 2017 -

First Texas Honda responded

It's our goal to change the way consumers think about car shopping and make the process fun again! Thank you so much for the endorsement and review. Enjoy the newest set of wheels and we can't wait to see you next time! -The Team at First Texas Honda

July 04, 2017

Smooth and easy! Honda team was hassle free and saved me money by there recommendation. I am no longer upside down on my old vehicle. Product speaks for its self . More

by Usarmy619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John garza and his assist.
Oct 01, 2017 -

First Texas Honda responded

Thanks so much for choosing us! We're happy to know that we were able to assist you in your time of need :) We appreciate the review and wish you all the best. -The Team at First Texas Honda

July 03, 2017

Appreciate Jay's concern with our problem! I drove to Austin from Amarillo for a medical procedure. When I turned into the hotel parking lot, I noticed a grinding sound from the steering wheel More

by Becky501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jul 16, 2017 -

First Texas Honda responded

We're so glad to know that we could assist you swiftly during your time of need, Becky. We appreciate the compliments regarding Jay; he is a great asset to our team and we're lucky to have him! We've always believed in hiring a team that is passionate about helping each customer who chooses us. Thank you for taking the time to share your experience with us in the form of a review. Best wishes and happy travels! -The Team at First Texas Honda

July 02, 2017

Best Car Buying Experience After shopping around elsewhere, we hit First Texas Honda at the end of the day, tired and frustrated. I had talked to Roderick on phone several time More

by Cindy A Kelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also, Kristen drew up paperwork., Christian Mancheno, Roderick Young
Jul 16, 2017 -

First Texas Honda responded

This review is music to our ears, Cindy! We know that car shopping can be exhausting which is exactly why we do our very best to be transparent, forthcoming, and fair with each customer. Congratulations on your vehicle! Thanks so much for taking a minute to write us a review sharing your experience. :) Happy cruising! -The Team at First Texas Honda

June 30, 2017

Great Car buying experiance I requested the car be put aside and Jason had it ready when I arrived. We did a test drive and had a good exchange. I stated my budget and Jason got More

by TimO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaaon Biniak
Oct 01, 2017 -

First Texas Honda responded

We love to read reviews like yours, Tim. We're all about providing the best possible experience and are happy to know that Jason took such great care of you. :) We'll be here if you need anything in the future. In the meantime, congratulations on the vehicle and happy cruising. -The Team at First Texas Honda

June 29, 2017

First Texas always puts customers first Great service with seamless drop off while I waited and getting my car back. The waiting area is so comfortable and it is a pleasure to do business w More

by HondaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The delivery specialist. , Tim McIntosh, Nathan Lang
Oct 01, 2017 -

First Texas Honda responded

Your review makes us proud of our team and what we're able to do every single day. :) We're thrilled to know that we left you with an excellent impression as we work hard to achieve this with every customer! Thanks so much for the review and we wish you the best. -The Team at First Texas Honda

June 28, 2017

Excellent Express Service Express service has a large fleet of loaner vehicles, making service here more convenient than any dealer I've ever had to work with. It is often a 2 More

by JARblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric?
Jul 19, 2017 -

First Texas Honda responded

We appreciate the honest review and we're glad to hear that we've been able to make your visits convenient. We look forward to seeing you next time! -The Team at First Texas Honda

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