First Texas Honda
Austin, TX
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Great service! They took me in early and I didn't have to leave my car overnight!!! First Texas Honda is awesome! The mocha was amazing, too!!!! They took me in early and I didn't have to leave my car overnight!!! First Texas Honda is awesome! The mocha was amazing, too!!!! More
Not Your Grandfather's Dealership! When you visit the First Texas Honda (FTH) website to research vehicles you can also "research" the staff, from mechanics to administrators to barista When you visit the First Texas Honda (FTH) website to research vehicles you can also "research" the staff, from mechanics to administrators to baristas to salespersons. Each has a photo with interesting biographical details and even in some cases a short video in which they're clearly encouraged to let their personality shine through. This tells you all you need to know about the dealership--both that they want to provide such information and that it's not corporate, marketing packaging. Car buying today is far more customer-driven because so much information is available to buyers before you walk in. So the deal-maker is more likely to be the buying experience rather than simply price. What's striking about the FTH staff is their eclectic backgrounds, interests, and personalities. Talking with them is more a conversation than a negotiation. They are not stereotypical one-dimensional swarmy fast talking hucksters. In the past 15 months our family has bought three vehicles here. For the first two I did the usual thorough research and exhaustive comparisons among the four Austin-area dealers, only to find that all four ended up with offers within a few dollars of each other. As a "no haggle" dealership, FTH was the only one whose initial offer was very close to what the other three eventually ended up at. No games--just a truly reasonable initial offer. So for the latest purchase I was confident enough to simply return to the sales staff I knew and had forged a relationship with. We chatted about what we needed, looked at three models and trim lines, took a drive, and did the deal. You will meet interesting people here who are straight shooters and who will still be there when you service the car or come in to shop for another. More
Thank you! I used to always take my vehicle to John Eagle Honda in Houston but since my move to Austin I was looking for a honda dealership To service my vehicle I used to always take my vehicle to John Eagle Honda in Houston but since my move to Austin I was looking for a honda dealership To service my vehicle. My experience here was very pleasant thanks to Cody, Jack, Kenneth and Jason. They all were a pleasure to work with and are very efficient members of the Honda team. Thank you guy for getting my brake work done exactly how I wanted. These guys are very kind, helpful and caring;definitely great assets to your company. I will happily recommend friends and family here and when I am in the market to buy a new vehicle I will make sure to get it from here! Thank you!! More
Great Experience Helpful, knowledgeable, attentive, and diligent. Pleased to have worked with this dealership to find my next vehicle. They were willing to work with Helpful, knowledgeable, attentive, and diligent. Pleased to have worked with this dealership to find my next vehicle. They were willing to work with me and reciprocate the desire to make a deal without making me feel squeezed or uncompromising. More
Best car shopping experience l have ever had Andre Kamouie and the the whole First Texas Honda team were amazing. After 10 years of driving my old Honda it was time for a new one. I was not loo Andre Kamouie and the the whole First Texas Honda team were amazing. After 10 years of driving my old Honda it was time for a new one. I was not looking forward to the experience. Andre listened to my concerns and to my needs. He showed me exactly what I was looking for and spent as much time with me as I needed answering my questions and making sure I was comfortable with my decision. This has been my first pressure free, stress free car buying experience. Even the financing aspect was stress free and I went in with concerns about qualifying. Thank you Andre! More
Great transition Thank you Jesse Sims and Chris Corn for your patience thoughtful and kind generosity. Thank you for helping me choose the right fit and taking time to Thank you Jesse Sims and Chris Corn for your patience thoughtful and kind generosity. Thank you for helping me choose the right fit and taking time to ensure the right pick for me. This is my first Honda and hopefully not my last. You guys rock! More
Professionalism, Integrity and Accommodating CHRISTIAN MANCHENO has been the most professional, honest and helpful salesman! I have never had such a pleasant experience purchasing a vehicle befor CHRISTIAN MANCHENO has been the most professional, honest and helpful salesman! I have never had such a pleasant experience purchasing a vehicle before. He has insured that everything is taken care of in an accommodating way. We are already looking forward to future purchases with him and First Texas Honda. Also recommending Christian to anyone and everyone we know. I am very satisfied with the integrity and professionalism we have experienced. Thank you! More
Purchase of a new Honda My experience at First Texas Honda was great! I appreciate the earnest salesmanship from Gregory Ryan and his knowledge of Honda products. They were My experience at First Texas Honda was great! I appreciate the earnest salesmanship from Gregory Ryan and his knowledge of Honda products. They were very helpful in all aspects of the process (trade in, financing, listening to needs and preferences and providing a fair offer). More
Service Experience Having recently moved to Austin from Cleveland, Ohio, this was my first time as a First Texas Honda customer. I had a standard oil change and a tire r Having recently moved to Austin from Cleveland, Ohio, this was my first time as a First Texas Honda customer. I had a standard oil change and a tire rotation on my 2016 HRV. Everyone was very pleasant and thoughtful. And even though we were on site for over two hours (apparently Saturday morning is not an optimal time for an "express" service) I really didn't mind. The young man who took care of us was very helpful, and he made all the difference. I would definitely recommend First Honda to my friends, and when the time comes for a new car, I know where I will be going to make that purchase. More
fast sevice updated navigation screen. computer screen for radio was leaving off the station numbers - they fixed it. received oil change - fair price. fast se updated navigation screen. computer screen for radio was leaving off the station numbers - they fixed it. received oil change - fair price. fast service to check in and fast service to check out More