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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

August 21, 2017

Excellent customer service The express drop off for regular maintenance is very convenient. I was told it would take about and hour and a half. I waited in the customer lounge w More

by TiffPro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Dellora
Sep 17, 2017 -

First Texas Honda responded

Thanks so much for this review! We always strive to exceed expectations and appreciate your understanding about the services running late. We're happy to know that you were able to take advantage of our complimentary amenities while you waited. Thanks again and we'll see you next time. -The Team at First Texas Honda

August 18, 2017

Love my new (used!) Honda! Enjoyed the no pressure experience. My second car from First Texas Honda. Why would I go anywhere else! John answered every concern I had with care an More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garza
Aug 20, 2017 -

First Texas Honda responded

We're here to make the car shopping experience relaxed and fun! Congratulations on your new set of wheels and please let us know if we can assist in the future. -The Team at First Texas Honda

August 16, 2017

Awesome! Great and quick deal on trade and sale! We didn't have to spend any time negotiating to get a good price. I would recommend and buy from them again. More

by blentre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Aug 18, 2017 -

First Texas Honda responded

We do our best to be competitive and give each customer a fair offer. Thanks so much for taking notice and for the review. :) -The Team at First Texas Honda

August 14, 2017

Amazing dealership with Great service! Thanks for always treating me like I am the most important person in the room. I love First Texas Honda and as long as I live in Austin I will use yo More

by rcarpenter63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember their names, it has been awhile.
Aug 18, 2017 -

First Texas Honda responded

Your review is makes us proud of what we do and we greatly appreciate you taking a moment to share this with us and others! We can't wait to see you back next time. -The Team at First Texas Honda

August 13, 2017

Organized, patient, and easy to work with! Liz was fantastic! She kept us posted on new used cars that fit our specifications. When the perfect one came in, the purchasing process was really ea More

by Chris G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Files, Kristin Hiler
Aug 18, 2017 -

First Texas Honda responded

Congratulations on your new-to-you vehicle, Chris! Our team is coached on creating memorable experiences and putting customers into the perfect vehicle. It sounds like your visit was no exception and we love to hear that! Take care and happy cruising. -The Team at First Texas Honda

August 11, 2017

Courtesy and efficiency D.J. Hubbard.was my service liaison, and he could not have been nicer, more informative, or more efficient. obviously, the mechanics were great, too, More

by Johnnycarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Aug 18, 2017 -

First Texas Honda responded

Thank you so much for the kind words, Johnny! We're always here to help and don't hesitate to reach out the next time you're in need. :) -The Team at First Texas Honda

August 07, 2017

Great Experience Purchased a new 2018 Honda Odyssey and all stages of purchase was very smooth. First Texas Honda even has a Barista which is all complementary. Ever More

by Al
Recommend Dealer
Yes
Employees Worked With
Nik Barrows
Aug 18, 2017 -

First Texas Honda responded

We appreciate your taking a few minutes to share your experience in the form of a review. It not only makes us smile to hear how we're doing but also lets the community know what we're all about. it's our mission to make everyone's visit as smooth and enjoyable as yours was. Congratulations on your brand new vehicle and happy cruising! -The Team at First Texas Honda

August 07, 2017

Best Car Buying Experience Ever Everyone was friendly, happy, and honest. I got exactly what I was looking for in no time at all. Highly recommend to everyone I meet. More

by rmartin85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mancheno
Aug 18, 2017 -

First Texas Honda responded

Your words of encouragement and your assessment of our team make us deeply proud of what we are doing. :) Thank you for the kind words and take care! -The Team at First Texas Honda

August 06, 2017

Excellent customer service, easy to deal with. Very customer focused, fair price, easy to work with from sales to delivery. Tire swap request was handled extremely well. Would definitely buy anoth More

by Richard T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Corn, Maxwell Levin, Mike Schwartz
Aug 18, 2017 -

First Texas Honda responded

We love to read reviews like yours, Richard! Our team works incredibly hard to provide excellent customer service and make the car shopping process exciting and easy. We're thrilled to hear that your visit was no exception. Thank you so much for the review! -The Team at First Texas Honda

August 06, 2017

Great deal and great buying experience! Had the great deal I wanted! From the very beginning, speaking with Roderick, and completing the paperwork with Mike, I was most pleased. Next time w More

by Jack G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Young, Mike Schwartz
Aug 18, 2017 -

First Texas Honda responded

We're so glad to hear that you had a superior experience, Jack! It's always our goal to be the best option in the market and reviews like yours fuel our hearts and let us know that we're on the way to accomplishing this. :) Enjoy your new set of wheels and take care. -The Team at First Texas Honda

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