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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

September 06, 2017

Great to deal with. Got a great deal with no fuss. Gerry was excellent to work with. Hassle free right from the start. Bought our last HONDA here also. More

by Altalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Hernandez
Sep 08, 2017 -

First Texas Honda responded

We're happy to know that things went smoothly from start to finish. Thank you for the review and congratulations. :) -The Team at First Texas Honda

September 01, 2017

Recall Friendly staff and quick service. They provided a loaner car; it was ready as soon as I finished the paper work. I got my car back in a few hours. More

by JC
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Sep 03, 2017 -

First Texas Honda responded

We always aim to please, JC. :) So glad to hear your visit went smoothly. We appreciate the great review! -The Team at First Texas Honda

September 01, 2017

good service Teresa was prompt to respond for my request for service for my Honda Civic -- got my car serviced the same day... they were honest about time to finis More

by civic2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa Rodriguez
Sep 03, 2017 -

First Texas Honda responded

We recognize that your time is important and because of that, we do our best to provide accurate timelines. Thank you for taking a moment to write us a review and we'll see you next time. -The Team at First Texas Honda

September 01, 2017

Very happy It was a pleasure to purchase from First Texas Honda. Very pleased with the service from Aaron Garcia and quite happy with the vehicle thus far. More

by JustMe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia
Sep 03, 2017 -

First Texas Honda responded

Congratulations on the new set of wheels! Thanks so much for giving us a try and allowing us to show you first-class customer service. :) We greatly appreciate the review. Happy cruising! -The Team at First Texas Honda

August 26, 2017

Wonderful experience! We had a great experience with Jesse at First Texas Honda in buying a new Pilot! Jesse was super knowledgeable about the car, answered all of our ques More

by NickiT0525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims
Sep 17, 2017 -

First Texas Honda responded

We're so happy to read reviews likes yours, Nicki, which highlight our staff's dedication to serving our customers. :) Congratulations and thanks so much for posting! -The Team at First Texas Honda

August 25, 2017

Trust Enabling Overall, it was a very positive experience. Our sales representative was attentive to our needs and walks my wife and I through the process very well More

by RMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Swindle
Sep 17, 2017 -

First Texas Honda responded

We appreciate your review and wish you congratulations on the new vehicle! Our team is passionate about going the extra mile for our customers and be a resource during the car shopping process. Thanks so much for the feedback; we can only improve through the honest comments of customers like you! We'll be sure to pass this along to Bryan and if there is anything we can assist with down the road, don't hesitate to let us know. :) -The Team at First Texas Honda

August 25, 2017

Great dealership This is a great dealership. I've always been pleased with the service and friendly employees. The coffee bar is a nice addition! It's a very comfortab More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Kevin McFarlane
Sep 17, 2017 -

First Texas Honda responded

Thank you! We appreciate the compliments and are happy to know that the complimentary amenities make your visit that much better. We'll see you next time. -The Team at First Texas Honda

August 25, 2017

Ourstanding recall visit. This was a recall visit -- battery sensor issue. Very good experience -- courteous service, minimum wait time, free loaner car, Car was returned ver More

by leejones38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Brandt
Sep 17, 2017 -

First Texas Honda responded

We love to hear this, Lee. :) Recommendations are among the best compliments we can receive! Please know that we will continue to work hard to earn your endorsement. Until next time, best wishes. -The Team at First Texas Honda

August 24, 2017

New car purchase. An excellent experience purchasing my third car in the past 13 months from First Texas Honda. Great sales people, price, and vehicle. Good price for m More

by Saward52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Mike Broderick, Andre Kamouie
Sep 17, 2017 -

First Texas Honda responded

We can't thank you enough for the review and your support! It's familiar faces like yours that make our jobs so enjoyable. :) Thank you for the compliments and the review to help others know what we're all about. We'll see you next time! -The Team at First Texas Honda

August 21, 2017

Very positive buying experience, love our new Pilot Touring! This was my 2nd time buying a new car but the experience was nothing like the 1st one. I was attended to by few folks which all made this trade happen More

by Edward Alcaraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan English, Jason Biniak, Carlos Contreras, Liz Files
Sep 17, 2017 -

First Texas Honda responded

Edward, reading your review makes us endless proud of our team! We are laser focused on hiring a staff full of people who are excited to work for our customers and have a common goal of making the car shopping experience unlike any other. Thank you so much for taking the time to share the details of your review; it not only helps us know what we're doing right, but also lets others in the community know exactly what we're all about. :) Congratulations to you and your family on the new set of wheels and please let us know if there's anything we can assist with down the road. Best wishes. -The Team at First Texas Honda

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