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First Texas Honda

Austin, TX

4.8
2,656 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,656 reviews

August 26, 2017

Wonderful experience! We had a great experience with Jesse at First Texas Honda in buying a new Pilot! Jesse was super knowledgeable about the car, answered all of our ques More

by NickiT0525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims
Sep 17, 2017 -

First Texas Honda responded

We're so happy to read reviews likes yours, Nicki, which highlight our staff's dedication to serving our customers. :) Congratulations and thanks so much for posting! -The Team at First Texas Honda

August 25, 2017

Trust Enabling Overall, it was a very positive experience. Our sales representative was attentive to our needs and walks my wife and I through the process very well More

by RMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Swindle
Sep 17, 2017 -

First Texas Honda responded

We appreciate your review and wish you congratulations on the new vehicle! Our team is passionate about going the extra mile for our customers and be a resource during the car shopping process. Thanks so much for the feedback; we can only improve through the honest comments of customers like you! We'll be sure to pass this along to Bryan and if there is anything we can assist with down the road, don't hesitate to let us know. :) -The Team at First Texas Honda

August 25, 2017

Great dealership This is a great dealership. I've always been pleased with the service and friendly employees. The coffee bar is a nice addition! It's a very comfortab More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Kevin McFarlane
Sep 17, 2017 -

First Texas Honda responded

Thank you! We appreciate the compliments and are happy to know that the complimentary amenities make your visit that much better. We'll see you next time. -The Team at First Texas Honda

August 25, 2017

Ourstanding recall visit. This was a recall visit -- battery sensor issue. Very good experience -- courteous service, minimum wait time, free loaner car, Car was returned ver More

by leejones38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Brandt
Sep 17, 2017 -

First Texas Honda responded

We love to hear this, Lee. :) Recommendations are among the best compliments we can receive! Please know that we will continue to work hard to earn your endorsement. Until next time, best wishes. -The Team at First Texas Honda

August 24, 2017

New car purchase. An excellent experience purchasing my third car in the past 13 months from First Texas Honda. Great sales people, price, and vehicle. Good price for m More

by Saward52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Mike Broderick, Andre Kamouie
Sep 17, 2017 -

First Texas Honda responded

We can't thank you enough for the review and your support! It's familiar faces like yours that make our jobs so enjoyable. :) Thank you for the compliments and the review to help others know what we're all about. We'll see you next time! -The Team at First Texas Honda

August 21, 2017

Very positive buying experience, love our new Pilot Touring! This was my 2nd time buying a new car but the experience was nothing like the 1st one. I was attended to by few folks which all made this trade happen More

by Edward Alcaraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan English, Jason Biniak, Carlos Contreras, Liz Files
Sep 17, 2017 -

First Texas Honda responded

Edward, reading your review makes us endless proud of our team! We are laser focused on hiring a staff full of people who are excited to work for our customers and have a common goal of making the car shopping experience unlike any other. Thank you so much for taking the time to share the details of your review; it not only helps us know what we're doing right, but also lets others in the community know exactly what we're all about. :) Congratulations to you and your family on the new set of wheels and please let us know if there's anything we can assist with down the road. Best wishes. -The Team at First Texas Honda

August 21, 2017

Excellent customer service The express drop off for regular maintenance is very convenient. I was told it would take about and hour and a half. I waited in the customer lounge w More

by TiffPro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Dellora
Sep 17, 2017 -

First Texas Honda responded

Thanks so much for this review! We always strive to exceed expectations and appreciate your understanding about the services running late. We're happy to know that you were able to take advantage of our complimentary amenities while you waited. Thanks again and we'll see you next time. -The Team at First Texas Honda

August 18, 2017

Love my new (used!) Honda! Enjoyed the no pressure experience. My second car from First Texas Honda. Why would I go anywhere else! John answered every concern I had with care an More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garza
Aug 20, 2017 -

First Texas Honda responded

We're here to make the car shopping experience relaxed and fun! Congratulations on your new set of wheels and please let us know if we can assist in the future. -The Team at First Texas Honda

August 16, 2017

Awesome! Great and quick deal on trade and sale! We didn't have to spend any time negotiating to get a good price. I would recommend and buy from them again. More

by blentre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Aug 18, 2017 -

First Texas Honda responded

We do our best to be competitive and give each customer a fair offer. Thanks so much for taking notice and for the review. :) -The Team at First Texas Honda

August 14, 2017

Amazing dealership with Great service! Thanks for always treating me like I am the most important person in the room. I love First Texas Honda and as long as I live in Austin I will use yo More

by rcarpenter63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember their names, it has been awhile.
Aug 18, 2017 -

First Texas Honda responded

Your review is makes us proud of what we do and we greatly appreciate you taking a moment to share this with us and others! We can't wait to see you back next time. -The Team at First Texas Honda

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