
First Texas Honda
Austin, TX
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Fast lane State inspation I started bringing may Honda's to First Texas about 4 years ago. They may not have the fastest express service, but, the staff and the great coffee/sn I started bringing may Honda's to First Texas about 4 years ago. They may not have the fastest express service, but, the staff and the great coffee/snack bar makes up for it. This past visit they changed the check in procedure which did cause a little confusion. The two times I did make an appointment in the past the loaner cars was a bottleneck. The new system seem to really streamline the loaner car process for those who have appointments. Me I prefer to wait for my servicing. More
Exceptional Service From start to finish, my service experience was excellent. My service advisor DJ was friendly and knowledgeable and my car was ready when promised. Lo From start to finish, my service experience was excellent. My service advisor DJ was friendly and knowledgeable and my car was ready when promised. Love the new myKaarma texting feature; I was able to know exactly when my car was ready and pay for the service from my phone. More
Excellent Personal service I enjoyed excellent personal attention from the service advisor DJ Hubbard. I feel my satisfaction was a priority as he addressed all my concerns dill I enjoyed excellent personal attention from the service advisor DJ Hubbard. I feel my satisfaction was a priority as he addressed all my concerns dilligently. The valet service and the transportation crew were helpful too. The Multi-Point Inspection report was delivered to my email inbox, this gave me the opportunity to think and choose what defects I need to fix and when. More
Murillo Miranda was a great help to me in purchasing my car. Murillo Miranda approached me when I first entered the sales area at First Texas Honda offering his assistance. He could not have been more profession Murillo Miranda approached me when I first entered the sales area at First Texas Honda offering his assistance. He could not have been more professional. He was very knowledgeable about the car I was interested in...a Honda CR-V. He pointed out the many valuable features of this car, and answered all of my questions to my satisfaction, arranged for the test drive, then when I decided to purchase the car, he walked me through that process. After I purchased the car, he helped me transfer my possessions from my trade-in to my new car, then he actually explained some of the technological features to me. This was very helpful. I bought this car because of the quality I perceived in it, and also because of the genuine goodness I saw in Murillo. He is a great asset to your organization. Another of your employees that I dealt with and respected was Art Ponce. He also was very personable and very good at his job. More
First class from start to finish The people here are the most knowledgeable, genuine, and friendliest you have ever meet. The facility is and amenities are like those found at a high The people here are the most knowledgeable, genuine, and friendliest you have ever meet. The facility is and amenities are like those found at a high end dealership. This is our fourth car that we have purchased with this group and as always are completely satisfied and will be back for our fifth. These people establish a relationship That is warm and easy. My wife and I want to thank our friends at First Texas Honda and day thank you once again. Y’all are the best! More
Easy to do business with. Love the no haggle pricing. And the trade -in offer was competitive and fair. No pressure to buy "right now", allowing me the time to decide. Have Love the no haggle pricing. And the trade -in offer was competitive and fair. No pressure to buy "right now", allowing me the time to decide. Have purchased vehicles before from First Texas, wouldn't hesitate to do business again with them. More
Great customer service. My first time to purchase a Honda Accord Sport and had a great experience at the dealership. Will highly recommend to my friends and family. My first time to purchase a Honda Accord Sport and had a great experience at the dealership. Will highly recommend to my friends and family. More
The Greatest Experience They made the process as simple and painless as possible. I have not been happier about purchasing a vehicle. Eddie was great as well as the finance m They made the process as simple and painless as possible. I have not been happier about purchasing a vehicle. Eddie was great as well as the finance manager we worked with. Everyone was sweet and understanding and I will always recommend First Texas Honda. Thank you to everyone who created such a great experience for us. More
Eddie and Trevor are the best! Eddie was so accommodating, friendly, connected, helpful and caring. He made my entire experience a dream come true. Trevor was very kind, warm, and t Eddie was so accommodating, friendly, connected, helpful and caring. He made my entire experience a dream come true. Trevor was very kind, warm, and thoughtful. He brought my son's booster seat out to us in the parking lot when we accidentally left it by the concession stand. More
Great buying experience. I shopped around several dealers but no one was as informative as First Texas Honda. My salesperson Gregory was super great, very easy to work with, I shopped around several dealers but no one was as informative as First Texas Honda. My salesperson Gregory was super great, very easy to work with, and found me a great price. 5 out of 5 More