First Texas Honda
Austin, TX
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The Greatest Experience They made the process as simple and painless as possible. I have not been happier about purchasing a vehicle. Eddie was great as well as the finance m They made the process as simple and painless as possible. I have not been happier about purchasing a vehicle. Eddie was great as well as the finance manager we worked with. Everyone was sweet and understanding and I will always recommend First Texas Honda. Thank you to everyone who created such a great experience for us. More
Eddie and Trevor are the best! Eddie was so accommodating, friendly, connected, helpful and caring. He made my entire experience a dream come true. Trevor was very kind, warm, and t Eddie was so accommodating, friendly, connected, helpful and caring. He made my entire experience a dream come true. Trevor was very kind, warm, and thoughtful. He brought my son's booster seat out to us in the parking lot when we accidentally left it by the concession stand. More
Great buying experience. I shopped around several dealers but no one was as informative as First Texas Honda. My salesperson Gregory was super great, very easy to work with, I shopped around several dealers but no one was as informative as First Texas Honda. My salesperson Gregory was super great, very easy to work with, and found me a great price. 5 out of 5 More
Excellent service! Jack Wright was extremely helpful and made sure that my experience was perfect. I am so glad I found such a dependable service advisor. It makes suc Jack Wright was extremely helpful and made sure that my experience was perfect. I am so glad I found such a dependable service advisor. It makes such a big difference! 5 stars! More
CRV 2016 TPMS indicator The best part of the experience was that First TX Honda could not work on my car on Friday afternoon after my 11:20 appointment, and the lended me a n The best part of the experience was that First TX Honda could not work on my car on Friday afternoon after my 11:20 appointment, and the lended me a nice Hybrid accord which I returned the following monday. TPMS indicator turned on on Tuesday. Dropped by dealership, a technicain verified the tires pressure and reported that it was within 1%. Reset the TPMS indicator. Then on thursday the indicator turned on again. So made an appointment w/ Honda at 11:20. I had to wait for 25mn for an adviser to help me. I picked up my car on the following monday, they said that they had to blow all tires, because the pressure was too low... More
Express Service - Yearly TX. Safety & Emissions Inspection Great experience working with Jonathan! Came into First TX. Honda Service Dept. on a Friday at 5:30 PM. I was told by Jon that the Service Dept. had Great experience working with Jonathan! Came into First TX. Honda Service Dept. on a Friday at 5:30 PM. I was told by Jon that the Service Dept. had a big backlog and they were slammed! I was given a loaner Accord so I could leave the car at First Texas on Friday. I was so surprised later that day, when I received a call and a text that the work was complete by 7:30 PM, same day, if I could get to First Texas Honda by 8 PM. Great experience with the Transportation Dept. staff on the loaner. Kudos & thanks to First Texas Honda staff. More
Always the best service Friendly professional and caring service. The problem I was having with my Accord turned out to be a learning experience for me and Trudy...thank you Friendly professional and caring service. The problem I was having with my Accord turned out to be a learning experience for me and Trudy...thank you for your patience! More
Ready Early I took my new CRV in for a factory recall. I'd made an appointment. The part had been ordered and was in stock. I left my car about 9:30 a.m. with I took my new CRV in for a factory recall. I'd made an appointment. The part had been ordered and was in stock. I left my car about 9:30 a.m. with the word that the work would take two days because of the volume of projects. It was ready the next afternoon before 5 pm. Borrowing and returning the loaner vehicle, another CRV, was effortless. More
Service Visit I was met promptly by a service rep and then had another rep come over for a different problem I was having with my CR-V. All my questions were answer I was met promptly by a service rep and then had another rep come over for a different problem I was having with my CR-V. All my questions were answered and the understanding of my vehicle's issues were top notch by the service representative Jay. As my cars problem would take a few days to diagnose I was offered a loaner vehicle that matched the same vehicle I own. The facilities are very nice, while I waited, for the transportation team to get me set up and back on the road. More
New Pilot Purchase Karl and Andre made the car-buying experience stress free and friendly. They were great to work with and I would go back to them again next time I'm Karl and Andre made the car-buying experience stress free and friendly. They were great to work with and I would go back to them again next time I'm shopping for a car. More