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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

October 03, 2017

The Greatest Experience They made the process as simple and painless as possible. I have not been happier about purchasing a vehicle. Eddie was great as well as the finance m More

by Ariel92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Oct 03, 2017 -

First Texas Honda responded

We couldn't be happier to read your review, Ariel. During the car shopping journey, it's our goal to make the process fun and exciting, removing the stress from the typical experience. It sounds like Eddie and the team hit the mark perfectly and we're so proud to hear that! Thank you for helping to spread the good word about us. :) Best wishes. -The Team at First Texas Honda

October 03, 2017

Eddie and Trevor are the best! Eddie was so accommodating, friendly, connected, helpful and caring. He made my entire experience a dream come true. Trevor was very kind, warm, and t More

by Anna Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Self, Eddie Sifuentes
Oct 03, 2017 -

First Texas Honda responded

Anna, we couldn't be happier knowing that our team exceeded your expectations and made your visit the best it could be. We'll be sure to pass the kind words along to them. :) Thanks so much for your review and take care. -The Team at First Texas Honda

October 03, 2017

Great buying experience. I shopped around several dealers but no one was as informative as First Texas Honda. My salesperson Gregory was super great, very easy to work with, More

by clifford a layne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan, Kristin Hiler
Oct 04, 2017 -

First Texas Honda responded

We're so happy you chose us, Clifford, and gave us the chance to provide you with first-class customer service. :) Thank you for the great review and please let us know if we can assist down the road. -The Team at First Texas Honda

October 03, 2017

Excellent service! Jack Wright was extremely helpful and made sure that my experience was perfect. I am so glad I found such a dependable service advisor. It makes suc More

by ironman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Oct 04, 2017 -

First Texas Honda responded

This is exactly the impression we hope to leave every customer with. :) Thank you so very much for the review and praise. We appreciate it more than you know! Until next time, -The Team at First Texas Honda

October 02, 2017

CRV 2016 TPMS indicator The best part of the experience was that First TX Honda could not work on my car on Friday afternoon after my 11:20 appointment, and the lended me a n More

by grossetonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
Oct 03, 2017 -

First Texas Honda responded

Thanks so much for the review and taking the time to provide the details of your latest experience! We're glad to hear that everything went smoothly, despite the hiccups along the way. We appreciate your support as a customer and if there's ever anything we can do to help in the future, we hope you'll let us know. Best wishes. -The Team at First Texas Honda

October 01, 2017

Express Service - Yearly TX. Safety & Emissions Inspection Great experience working with Jonathan! Came into First TX. Honda Service Dept. on a Friday at 5:30 PM. I was told by Jon that the Service Dept. had More

by David Holt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Henville
Oct 02, 2017 -

First Texas Honda responded

Thank you, David, for taking the time to share details about your recent visit to our dealership. We do our very to best to work thoroughly and efficiently for our customers and we appreciate you taking notice. :) If there is anything we can help with in the future, we hope you'll let us know. Until then, happy cruising and best wishes. -The Team at First Texas Honda

October 01, 2017

Always the best service Friendly professional and caring service. The problem I was having with my Accord turned out to be a learning experience for me and Trudy...thank you More

by Peaches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Adams
Oct 02, 2017 -

First Texas Honda responded

Thank you for the praise! Our objective is that every customers that walks through our doors is able to have a similarly great experience. :) We appreciate your business and wish you all the best. -The Team at First Texas Honda

September 30, 2017

Ready Early I took my new CRV in for a factory recall. I'd made an appointment. The part had been ordered and was in stock. I left my car about 9:30 a.m. with More

by Tom Knutsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard, Jim Gray
Sep 30, 2017 -

First Texas Honda responded

Tom, thanks for choosing us your for service needs. Recalls are never fun but it's great to hear that the team got you back on the road quickly and easily! Thanks so much for taking a few moments to share your experience in a review. :) Happy cruising and we wish you the best. -The Team at First Texas Honda

September 29, 2017

Service Visit I was met promptly by a service rep and then had another rep come over for a different problem I was having with my CR-V. All my questions were answer More

by Mrgene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Sep 30, 2017 -

First Texas Honda responded

Mr. Gene, thanks so much for you feedback and praise. We do our best to provide everyone with a 5 star experience from start to finish and it's great to know that Jay and the team did not disappoint. :) Happy cruising and take care. -The Team at First Texas Honda

September 28, 2017

New Pilot Purchase Karl and Andre made the car-buying experience stress free and friendly. They were great to work with and I would go back to them again next time I'm More

by pilotdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Andre Kamouie
Sep 30, 2017 -

First Texas Honda responded

We love to hear that your visit was smooth and seamless. Congratulations on the new vehicle and happy cruising! -The Team at First Texas Honda

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