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First Texas Honda

Austin, TX

4.8
2,656 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,656 reviews

October 02, 2017

CRV 2016 TPMS indicator The best part of the experience was that First TX Honda could not work on my car on Friday afternoon after my 11:20 appointment, and the lended me a n More

by grossetonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
Oct 03, 2017 -

First Texas Honda responded

Thanks so much for the review and taking the time to provide the details of your latest experience! We're glad to hear that everything went smoothly, despite the hiccups along the way. We appreciate your support as a customer and if there's ever anything we can do to help in the future, we hope you'll let us know. Best wishes. -The Team at First Texas Honda

October 01, 2017

Express Service - Yearly TX. Safety & Emissions Inspection Great experience working with Jonathan! Came into First TX. Honda Service Dept. on a Friday at 5:30 PM. I was told by Jon that the Service Dept. had More

by David Holt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Henville
Oct 02, 2017 -

First Texas Honda responded

Thank you, David, for taking the time to share details about your recent visit to our dealership. We do our very to best to work thoroughly and efficiently for our customers and we appreciate you taking notice. :) If there is anything we can help with in the future, we hope you'll let us know. Until then, happy cruising and best wishes. -The Team at First Texas Honda

October 01, 2017

Always the best service Friendly professional and caring service. The problem I was having with my Accord turned out to be a learning experience for me and Trudy...thank you More

by Peaches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Adams
Oct 02, 2017 -

First Texas Honda responded

Thank you for the praise! Our objective is that every customers that walks through our doors is able to have a similarly great experience. :) We appreciate your business and wish you all the best. -The Team at First Texas Honda

September 30, 2017

Ready Early I took my new CRV in for a factory recall. I'd made an appointment. The part had been ordered and was in stock. I left my car about 9:30 a.m. with More

by Tom Knutsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard, Jim Gray
Sep 30, 2017 -

First Texas Honda responded

Tom, thanks for choosing us your for service needs. Recalls are never fun but it's great to hear that the team got you back on the road quickly and easily! Thanks so much for taking a few moments to share your experience in a review. :) Happy cruising and we wish you the best. -The Team at First Texas Honda

September 29, 2017

Service Visit I was met promptly by a service rep and then had another rep come over for a different problem I was having with my CR-V. All my questions were answer More

by Mrgene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Sep 30, 2017 -

First Texas Honda responded

Mr. Gene, thanks so much for you feedback and praise. We do our best to provide everyone with a 5 star experience from start to finish and it's great to know that Jay and the team did not disappoint. :) Happy cruising and take care. -The Team at First Texas Honda

September 28, 2017

New Pilot Purchase Karl and Andre made the car-buying experience stress free and friendly. They were great to work with and I would go back to them again next time I'm More

by pilotdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Andre Kamouie
Sep 30, 2017 -

First Texas Honda responded

We love to hear that your visit was smooth and seamless. Congratulations on the new vehicle and happy cruising! -The Team at First Texas Honda

September 25, 2017

Excellent Fast, courteous best service ever. I love this place. Very knowledgeable. They actually care about their customers. The service and sells departments More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxwell Levin
Sep 26, 2017 -

First Texas Honda responded

We're so grateful for your feedback and praise, Kat! Your comments about our team fill us with pride and equip us to know exactly what excellence looks like. :) Thank you for the review and we'll see you next time. -The Team at First Texas Honda

September 23, 2017

Reliable First let me say I love my 2006 Honda CRV. Second, I want to keep it running. The service at First Texas is first rate. DJ as my rep was wonderful More

by leo4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Sep 24, 2017 -

First Texas Honda responded

Thank you for the great review and witty Pretty Woman reference. ;) We're happy to know that DJ has taken care of you to keep your vehicle running smoothly and safely. It's great to know that you can rely on us and we'll continue to work hard to earn your business. Take care and best wishes. -The Team at First Texas Honda

September 22, 2017

Great buying experience! Thanks Eddie S. Easy and comfortable buying experience. From the test drive to finance. I’m very pleased with the entire experience and now have a great new vehicle! More

by Jcooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Hiler, Eddie Sifuentes
Sep 24, 2017 -

First Texas Honda responded

It's our common to goal to provide first-class customer service from start to finish. We love hearing that your visit was no exception. :) Thanks so much for sharing and for choosing us! Best wishes. -The Team at First Texas Honda

September 22, 2017

Flat Tire I literally just got off from working a twelve-hour shift. While driving down Mopac, my tire light came on. I was about eight miles from First Texas H More

by jhouston040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Sep 24, 2017 -

First Texas Honda responded

We're so glad to hear that we could help you out in your time of need. Helping customers is what we love best. :) Thank you for sharing the details of your experience in the form of a review. If there is anything we can assist with down the road, we'll be here! Take care. -The Team at First Texas Honda

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