First Texas Honda
Austin, TX
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CRV 2016 TPMS indicator The best part of the experience was that First TX Honda could not work on my car on Friday afternoon after my 11:20 appointment, and the lended me a n The best part of the experience was that First TX Honda could not work on my car on Friday afternoon after my 11:20 appointment, and the lended me a nice Hybrid accord which I returned the following monday. TPMS indicator turned on on Tuesday. Dropped by dealership, a technicain verified the tires pressure and reported that it was within 1%. Reset the TPMS indicator. Then on thursday the indicator turned on again. So made an appointment w/ Honda at 11:20. I had to wait for 25mn for an adviser to help me. I picked up my car on the following monday, they said that they had to blow all tires, because the pressure was too low... More
Express Service - Yearly TX. Safety & Emissions Inspection Great experience working with Jonathan! Came into First TX. Honda Service Dept. on a Friday at 5:30 PM. I was told by Jon that the Service Dept. had Great experience working with Jonathan! Came into First TX. Honda Service Dept. on a Friday at 5:30 PM. I was told by Jon that the Service Dept. had a big backlog and they were slammed! I was given a loaner Accord so I could leave the car at First Texas on Friday. I was so surprised later that day, when I received a call and a text that the work was complete by 7:30 PM, same day, if I could get to First Texas Honda by 8 PM. Great experience with the Transportation Dept. staff on the loaner. Kudos & thanks to First Texas Honda staff. More
Always the best service Friendly professional and caring service. The problem I was having with my Accord turned out to be a learning experience for me and Trudy...thank you Friendly professional and caring service. The problem I was having with my Accord turned out to be a learning experience for me and Trudy...thank you for your patience! More
Ready Early I took my new CRV in for a factory recall. I'd made an appointment. The part had been ordered and was in stock. I left my car about 9:30 a.m. with I took my new CRV in for a factory recall. I'd made an appointment. The part had been ordered and was in stock. I left my car about 9:30 a.m. with the word that the work would take two days because of the volume of projects. It was ready the next afternoon before 5 pm. Borrowing and returning the loaner vehicle, another CRV, was effortless. More
Service Visit I was met promptly by a service rep and then had another rep come over for a different problem I was having with my CR-V. All my questions were answer I was met promptly by a service rep and then had another rep come over for a different problem I was having with my CR-V. All my questions were answered and the understanding of my vehicle's issues were top notch by the service representative Jay. As my cars problem would take a few days to diagnose I was offered a loaner vehicle that matched the same vehicle I own. The facilities are very nice, while I waited, for the transportation team to get me set up and back on the road. More
New Pilot Purchase Karl and Andre made the car-buying experience stress free and friendly. They were great to work with and I would go back to them again next time I'm Karl and Andre made the car-buying experience stress free and friendly. They were great to work with and I would go back to them again next time I'm shopping for a car. More
Excellent Fast, courteous best service ever. I love this place. Very knowledgeable. They actually care about their customers. The service and sells departments Fast, courteous best service ever. I love this place. Very knowledgeable. They actually care about their customers. The service and sells departments are exceptionally great. More
Reliable First let me say I love my 2006 Honda CRV. Second, I want to keep it running. The service at First Texas is first rate. DJ as my rep was wonderful First let me say I love my 2006 Honda CRV. Second, I want to keep it running. The service at First Texas is first rate. DJ as my rep was wonderful and kept me informed. Lastly, and unrelated to First Texas: Honda should never have changed the CRV body style after 2006. Just not the same quality vehicle since. Big mistake - HUGE.... More
Great buying experience! Thanks Eddie S. Easy and comfortable buying experience. From the test drive to finance. I’m very pleased with the entire experience and now have a great new vehicle! Easy and comfortable buying experience. From the test drive to finance. I’m very pleased with the entire experience and now have a great new vehicle! Thanks everyone! More
Flat Tire I literally just got off from working a twelve-hour shift. While driving down Mopac, my tire light came on. I was about eight miles from First Texas H I literally just got off from working a twelve-hour shift. While driving down Mopac, my tire light came on. I was about eight miles from First Texas Honda. I pulled in, and Jay met me at my car. I did not call ahead of time. Jay took care of me like always. This could have been another headache but First Texas Honda made this transition easy. While they replaced my tire, I completed several of my school assignments. I am very appreciative. More