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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

October 23, 2017

Low Pressure Sales, Easy to deal with Aaron Garcia and Murillo Miranda Jr worked with me over several hours, looking at several new and used car options. Im very happy with leasing a new More

by bearczar53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murillo Miranda Jr, Christian Mancheno, Jeffrey Dohrman, Aaron Garcia
Oct 23, 2017 -

First Texas Honda responded

Congratulations on finding the perfect set of wheels! We're so happy to know that our team took great care of you and made the car search a breeze. :) Thanks so much for helping to spread the word about us! Take care and happy cruising. -The Team at First Texas Honda

October 20, 2017

Seamless & no high pressure! I set an appointment with Nik and the car was pulled up & ready for me. His sales techniques were smooth & informative. The financial mgr, Atilla, wa More

by Nutt Lady
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Attila Kun
Oct 21, 2017 -

First Texas Honda responded

We're grateful for your outstanding review! We believe that it's our job to make the car shopping journey simple, but fun and exciting. It sounds like Nik and Atilla hit the mark perfectly and we couldn't be more proud. :) Congratulations on the new set of wheels and take care. -The Team at First Texas Honda

October 17, 2017

Quickest service I have ever recieved!! I needed a car asap!! And had to be affordable!! And it was done Quickly!! I walked in and drove out with the right car. I really like it!! More

by ronniezap456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega
Oct 18, 2017 -

First Texas Honda responded

Congratulations on driving off in a new set of wheels, Ronnie! We're always here to help. :) Thanks for the review and for choosing us in your car shopping journey. Happy cruising! -The Team at First Texas Honda

October 16, 2017

Fast lane State inspation I started bringing may Honda's to First Texas about 4 years ago. They may not have the fastest express service, but, the staff and the great coffee/sn More

by Honda fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The baristas and the fast lane service advisors
Oct 17, 2017 -

First Texas Honda responded

We appreciate the great review and are happy to know that our staff and amenities make all the difference. :) Our new changes are still settling in and as you already noticed, we're confident that it will make the entire process even smoother for customers! Thanks so much for the feedback and praise; we couldn't do what we love without great customers like yourself. Take care and we'll see you next time. -The Team at First Texas Honda

October 13, 2017

Exceptional Service From start to finish, my service experience was excellent. My service advisor DJ was friendly and knowledgeable and my car was ready when promised. Lo More

by Suz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Oct 14, 2017 -

First Texas Honda responded

Thanks for the great comments, Suz. :) We're always on the lookout for new ways to make things more convenient for customers and we're happy to know that the texting feature was beneficial. We'll be here for you next time you need us and until then, take care. -The Team at First Texas Honda

October 12, 2017

Excellent Personal service I enjoyed excellent personal attention from the service advisor DJ Hubbard. I feel my satisfaction was a priority as he addressed all my concerns dill More

by AutoKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Oct 13, 2017 -

First Texas Honda responded

Thanks so much for taking the time to let us know how we're doing. :) It's our ultimate goal to provide each customer with a one-of-a-kind experience and it sounds like DJ hit the mark! We're pleased to know that the emailed report was convenient and your visit overall was pleasant. Thank you again for the review and we look forward to assisting you next time. -The Team at First Texas Honda

October 09, 2017

Murillo Miranda was a great help to me in purchasing my car. Murillo Miranda approached me when I first entered the sales area at First Texas Honda offering his assistance. He could not have been more profession More

by Larry Darnall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murillo Miranda and Art Ponce
Oct 09, 2017 -

First Texas Honda responded

We're so grateful for your feedback, Larry! Thank you so much for taking the time to share the details about your visit with us. We recognize that at the core, a business is about people. With that in mind, we are always on the lookout for staff that is passionate about what they do, just like Murrilo and Art. :) Congratulations on your purchase and thank you so much for choosing us to help you along in your car shopping journey. We wish you all the best. -The Team at First Texas Honda

October 08, 2017

First class from start to finish The people here are the most knowledgeable, genuine, and friendliest you have ever meet. The facility is and amenities are like those found at a high More

by Chris & Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan, Chris Corn, Kristin Hiler
Oct 09, 2017 -

First Texas Honda responded

Chris and Lauren, we couldn't be happier reading your review. We've always made it a point to hire individuals who are eager build lasting relationships with our customers and it sounds like your visits have been no exception; the greatest compliments we can receive are those that highlight our staff's commitment to delivering the best. We appreciate you taking the time to write us a review and want to thank you for your business and friendship throughout the years. It's because of amazing customers like you that we can do what we love to do! We look forward to seeing you next time and wish y'all all the best. -The Team at First Texas Honda

October 05, 2017

Great customer service. My first time to purchase a Honda Accord Sport and had a great experience at the dealership. Will highly recommend to my friends and family. More

by eramirez78621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph An
Oct 07, 2017 -

First Texas Honda responded

Congratulations on the new set of wheels! Thanks for the review and the recommendations; those are 2 of the best ways to compliment us! Thanks so much and happy cruising. -The Team at First Texas Honda

October 05, 2017

Easy to do business with. Love the no haggle pricing. And the trade -in offer was competitive and fair. No pressure to buy "right now", allowing me the time to decide. Have More

by skykingtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Young, Hail Erdmann
Oct 07, 2017 -

First Texas Honda responded

We're happy to hear that your visit went smoothly and was enjoyable! We used to have a no-haggle pricing program. Based on customers' feedback, we changed it to no-hassle; we operate as a traditional dealership but we keep our prices competitive to eliminate the need for lengthy negotiations. :) Thank you so much for your support both now and in the past! We can't do what we do without great customers like you. Thanks again and take care. -The Team at First Texas Honda

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