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First Texas Honda

Austin, TX

4.8
2,656 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,656 reviews

October 13, 2017

Exceptional Service From start to finish, my service experience was excellent. My service advisor DJ was friendly and knowledgeable and my car was ready when promised. Lo More

by Suz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Oct 14, 2017 -

First Texas Honda responded

Thanks for the great comments, Suz. :) We're always on the lookout for new ways to make things more convenient for customers and we're happy to know that the texting feature was beneficial. We'll be here for you next time you need us and until then, take care. -The Team at First Texas Honda

October 12, 2017

Excellent Personal service I enjoyed excellent personal attention from the service advisor DJ Hubbard. I feel my satisfaction was a priority as he addressed all my concerns dill More

by AutoKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Oct 13, 2017 -

First Texas Honda responded

Thanks so much for taking the time to let us know how we're doing. :) It's our ultimate goal to provide each customer with a one-of-a-kind experience and it sounds like DJ hit the mark! We're pleased to know that the emailed report was convenient and your visit overall was pleasant. Thank you again for the review and we look forward to assisting you next time. -The Team at First Texas Honda

October 09, 2017

Murillo Miranda was a great help to me in purchasing my car. Murillo Miranda approached me when I first entered the sales area at First Texas Honda offering his assistance. He could not have been more profession More

by Larry Darnall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murillo Miranda and Art Ponce
Oct 09, 2017 -

First Texas Honda responded

We're so grateful for your feedback, Larry! Thank you so much for taking the time to share the details about your visit with us. We recognize that at the core, a business is about people. With that in mind, we are always on the lookout for staff that is passionate about what they do, just like Murrilo and Art. :) Congratulations on your purchase and thank you so much for choosing us to help you along in your car shopping journey. We wish you all the best. -The Team at First Texas Honda

October 08, 2017

First class from start to finish The people here are the most knowledgeable, genuine, and friendliest you have ever meet. The facility is and amenities are like those found at a high More

by Chris & Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan, Chris Corn, Kristin Hiler
Oct 09, 2017 -

First Texas Honda responded

Chris and Lauren, we couldn't be happier reading your review. We've always made it a point to hire individuals who are eager build lasting relationships with our customers and it sounds like your visits have been no exception; the greatest compliments we can receive are those that highlight our staff's commitment to delivering the best. We appreciate you taking the time to write us a review and want to thank you for your business and friendship throughout the years. It's because of amazing customers like you that we can do what we love to do! We look forward to seeing you next time and wish y'all all the best. -The Team at First Texas Honda

October 05, 2017

Great customer service. My first time to purchase a Honda Accord Sport and had a great experience at the dealership. Will highly recommend to my friends and family. More

by eramirez78621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph An
Oct 07, 2017 -

First Texas Honda responded

Congratulations on the new set of wheels! Thanks for the review and the recommendations; those are 2 of the best ways to compliment us! Thanks so much and happy cruising. -The Team at First Texas Honda

October 05, 2017

Easy to do business with. Love the no haggle pricing. And the trade -in offer was competitive and fair. No pressure to buy "right now", allowing me the time to decide. Have More

by skykingtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Young, Hail Erdmann
Oct 07, 2017 -

First Texas Honda responded

We're happy to hear that your visit went smoothly and was enjoyable! We used to have a no-haggle pricing program. Based on customers' feedback, we changed it to no-hassle; we operate as a traditional dealership but we keep our prices competitive to eliminate the need for lengthy negotiations. :) Thank you so much for your support both now and in the past! We can't do what we do without great customers like you. Thanks again and take care. -The Team at First Texas Honda

October 03, 2017

The Greatest Experience They made the process as simple and painless as possible. I have not been happier about purchasing a vehicle. Eddie was great as well as the finance m More

by Ariel92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Oct 03, 2017 -

First Texas Honda responded

We couldn't be happier to read your review, Ariel. During the car shopping journey, it's our goal to make the process fun and exciting, removing the stress from the typical experience. It sounds like Eddie and the team hit the mark perfectly and we're so proud to hear that! Thank you for helping to spread the good word about us. :) Best wishes. -The Team at First Texas Honda

October 03, 2017

Eddie and Trevor are the best! Eddie was so accommodating, friendly, connected, helpful and caring. He made my entire experience a dream come true. Trevor was very kind, warm, and t More

by Anna Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Self, Eddie Sifuentes
Oct 03, 2017 -

First Texas Honda responded

Anna, we couldn't be happier knowing that our team exceeded your expectations and made your visit the best it could be. We'll be sure to pass the kind words along to them. :) Thanks so much for your review and take care. -The Team at First Texas Honda

October 03, 2017

Great buying experience. I shopped around several dealers but no one was as informative as First Texas Honda. My salesperson Gregory was super great, very easy to work with, More

by clifford a layne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan, Kristin Hiler
Oct 04, 2017 -

First Texas Honda responded

We're so happy you chose us, Clifford, and gave us the chance to provide you with first-class customer service. :) Thank you for the great review and please let us know if we can assist down the road. -The Team at First Texas Honda

October 03, 2017

Excellent service! Jack Wright was extremely helpful and made sure that my experience was perfect. I am so glad I found such a dependable service advisor. It makes suc More

by ironman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Oct 04, 2017 -

First Texas Honda responded

This is exactly the impression we hope to leave every customer with. :) Thank you so very much for the review and praise. We appreciate it more than you know! Until next time, -The Team at First Texas Honda

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