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First Texas Honda

Austin, TX

Overview
Reviews
Vehicles
4.8
2,670 Reviews
Call Dealership (512) 220-1121
View Awards

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

June 19, 2022

Easy process. Is nice to see smiles on crew members. I will definitely bring my auto back to First Texas Honda for service. Thanks! More

by stevendebach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
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Jun 24, 2022 -

First Texas Honda responded

Steven, thank you for the positive review! It's great to see that you will be returning in the future! Our team works exceptionally hard to deliver impeccable experiences to each client, so I am curious to know what we could have done to earn that 5th star. When you have a moment, please contact me directly at Timothy.Shook@cagaustin.com and I will be more than happy to assist. Thank you again, and I hope to hear from you soon! :) - Timothy Shook, COO

June 18, 2022

Great service and wait area had everything you would want! They were also on time with my service More

by tnbneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, Luis Garduno
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Jun 24, 2022 -

First Texas Honda responded

Tnbneal, thank you for letting us know how great your experience was with our service department! It was our pleasure to assist you, and we hope you will be back to see us again in the future. Have a great weekend! :) - The Team at First Texas Honda

June 18, 2022

I was able to get a next day appointment. I had to leave my car, but I was able to borrow a loaner car. The repairs were completed by the next day. My car was also washed. First Texas Honda i More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Neill
Report | Print
Jun 24, 2022 -

First Texas Honda responded

Bonnie, we are flattered by this awesome review! Delivering flawless experiences to every client is our top priority, so it's wonderful to see that our team achieved its goal during your visit. Thanks so much for choosing us to be your favorite, it means the world to us! :) - The Team at First Texas Honda

June 16, 2022

Excellent service…aj was very helpful to me…made my visit easy….yes I would recommend them Nice people More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
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Jun 22, 2022 -

First Texas Honda responded

Ellen, thank you for coming on here to share this positive feedback with us! We are proud to see that our team really nailed it, and we hope you will be back to visit us again in the future. :) - The Team at Austin Subaru

June 15, 2022

Carlos was able to Shepard my car through multiple technicians to deliver my car to me in a timely manner! More

by Fme3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jun 16, 2022 -

First Texas Honda responded

Fme3, thank you for supporting what we do here and for sharing some kindhearted words for Carlos! It brings us joy knowing that our team did such a fantastic job during your experience. :) - The Team at First Texas Honda

June 10, 2022

Fantastic support! Carlos kept me informed all through the process and made really good recommendations. More

by heybeerrunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bond, Carlos Cortez
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Jun 10, 2022 -

First Texas Honda responded

Heybeerrunner, this kind of feedback makes us so happy! Thank you so much for your kind sentiments towards Carlos, we'll be sure to pass them along to him. Your support means everything to us, and we hope to have the opportunity to assist you again in the future! :) - The Team at First Texas Honda

June 10, 2022

Anthony Raglin was exceptionally helpful and efficient. He also went the extra mile in delivering my car to a mobility business. More

by Ian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Contreras, Anthony Raglin, Don Dahlstrom
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Jun 10, 2022 -

First Texas Honda responded

Ian, thank you for taking a moment to share some positivity for Anthony and the rest of the team! It was a pleasure being able to assist you in finding an awesome new vehicle. Congratulations, and welcome to the FTH family! :) - The Team at First Texas Honda

June 10, 2022

Great service, Carlos provided great service and I was informed every step of the way More

by anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
Jun 13, 2022 -

First Texas Honda responded

Anthony, we can't thank you enough for taking a moment to leave these supportive and encouraging words for Carlos! It was a joy being able to assist you, and we hope you'll be back again in the future. :) - The Team at First Texas Honda

June 09, 2022

Great experience overall, clean lobby with internet and cafe, good place to work while you wait. More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
Jun 09, 2022 -

DB responded

Great experience overall, clean lobby with internet and cafe, good place to work while you wait.

June 08, 2022

Very professional and efficient. Thorough explanation. Respectful and accomodating. Comfortable accomodations while waiting. Good service. More

by lweger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Report | Print
Jun 08, 2022 -

First Texas Honda responded

Thank you for taking a moment to let us know how your experience went! We feel so lucky to have supportive clients like yourself. :) - The Team at First Texas Honda

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