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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

November 08, 2017

Fast and Efficient We just went in for an oil change. We were told that our CR-V would be done before 3 P.M. But, it was actually finished before 2 that day. Many tha More

by 356patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who took care of us.
Nov 14, 2017 -

First Texas Honda responded

Thanks for sharing, Patrick! We aim to please and it's great to hear that our team took great care of you. :) Thanks for stopping in and we'll see you next time. -The Team at First Texas Honda

November 08, 2017

Under my nose I have had an 02 Honda Accord for at least 8 years and i honestly grew very tired of it. It was not comfortable for me. So as it began to run into t More

by Anthony38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Alex Herrera, Mike Schwartz
Nov 14, 2017 -

First Texas Honda responded

Anthony, we couldn't be happier to read about your experience. We can definitely appreciate a customer who wants to take their time to do their research and we're always happy to move at a customer's desired pace! Thanks for choosing us to do business with at the end; we're always stoked to find a customer their perfect new vehicle. :) We appreciate you sharing your experience with a review and look forward to seeing you next time. -The Team at First Texas Honda

November 08, 2017

Bought a 2017 CR-V I recently bought a new CR-V from First Texas Honda. They had to track one down for me since I needed AWD for travel to mountainous areas. While they More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
Nov 14, 2017 -

First Texas Honda responded

We appreciate you giving us a chance, Mel. While we can understand the frustration, DealerRater is designed to review each location rather than the brand itself. Once the vehicle is crafted at the manufacturer, there is very little we can do to remove and discount those upgrades from a vehicle. For that reason, we can only speak for ourselves in confirming that we were happy to work hard for you in hunting the AWD vehicle you were in need of and did everything we could to make it the perfect option for you. We understand that the "bells and whistles" are not a priority for everyone and appreciate you giving us the opportunity to earn your business. If there's anything we can assist with in the future, we hope you'll let us know. Good luck and take care! -The Team at First Texas Honda

November 06, 2017

Great experience The sales experience was hassle-free and well managed. Karl was excellent. The service was top notch and the whole process was completed in just a f More

by rengeektx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Nov 07, 2017 -

First Texas Honda responded

We do our very best to create a seamless experience. :) Thanks so much for the praise and online review! Happy cruising and congratulations. -The Team at First Texas Honda

November 06, 2017

Fast, efficient, friendly service . Max was very professional and worked closely with my wife and I to help us decide on the best car for our needs. He was very attentive and knowledge More

by Declan Condron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxwell Levin
Nov 07, 2017 -

First Texas Honda responded

Congratulations to you and your wife on the purchase, Declan! We take pride in hiring a team of professionals who are excited about assisting our customers to find the perfect vehicle for their lifestyle. It sounds like Max hit the mark perfectly. :) Thanks so much for sharing and happy cruising. -The Team at First Texas Honda

November 06, 2017

Mostly Hassel free The total experience was good. Liz took us on a nice test drive and the finances were handled quickly. Trevor got my windows tinted and the tow hitch More

by SAHM-OdysseyOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Files, Kristin Hiler, Trevor Self
Nov 07, 2017 -

First Texas Honda responded

We're so glad to hear that your visit as excellent from start to finish! Thanks for understanding our hiccup with the mats and allowing us to make it right. We appreciate you taking the time to share your experience and wish you the very best. -The Team at First Texas Honda

November 04, 2017

why do i need to fill out another review i don't know what else to write about. I think I already filled one of these out. The service was great as usual and the price was reasonable as alw More

by Mary Tovar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ong
Nov 06, 2017 -

First Texas Honda responded

We're happy to hear that all went well, Mary! Thanks for your review. :) The character requirement that you ran into is a DealerRater rule. We're be grateful with any length review we receive! We'll see you next time. -The Team at First Texas Honda

November 02, 2017

Fantastic experience! Max Levin took excellent care of us! My wife and I buy all of our cars through First Texas Honda and have worked with several of their friendly sales More

by Kel Kroydon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maxwell Levin
Nov 04, 2017 -

First Texas Honda responded

Kel, your continued support throughout the years means the world to us. Thank you endlessly! We're happy to know that you found your perfect match in a Sales Consultant with Max; he's an awesome addition to our team. Thank you for helping to spread the word about us and we look forward to the next opportunity to assist you. -The Team at First Texas Honda

November 01, 2017

Great experience We recently purchased a new CR-V from First Texas Honda. Salesman Aaron was polite, professional, and personable. He saw that a Molten Lava Pearl was More

by HappyWithCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Contreras, Aaron Garcia, Kristin Hiler, Trevor Self
Nov 02, 2017 -

First Texas Honda responded

From start to finish, our team is trained to make every experience one-of-a-kind. We couldn't be more proud of our staff reading your review and appreciate you taking the time to share it with us! Congratulations on the perfect new vehicle and happy cruising. -The Team at First Texas Honda

October 31, 2017

Great experience Jorge Vega did a great job. Explained everything. A plus experience. Will refer others if they are looking for a new vehicle to purchase. Boom More

by John LaRue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega
Nov 02, 2017 -

First Texas Honda responded

Jorge, thank you so much for the support! We appreciate great reviews and feedback and want to thank you for taking a moment to share with us. Congratulations and best wishes. -The Team at First Texas Honda

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