First Texas Honda
Austin, TX
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The best service ever. the last time we bought a car, we spent over 4 hours with the dealer. Today it took less than 2 hours to walk out with my Honda. Roderick was very hel the last time we bought a car, we spent over 4 hours with the dealer. Today it took less than 2 hours to walk out with my Honda. Roderick was very helpful. More
Maxwell Levin Extremely friendly and helpful. He explained things clearly through every step of the process. He made us feel like valued customers and never diverte Extremely friendly and helpful. He explained things clearly through every step of the process. He made us feel like valued customers and never diverted his attention elsewhere More
Great Service was great everyone was very friendly and helpful. Christian took great care of me, as always. Will come back just to have him take care of me. Service was great everyone was very friendly and helpful. Christian took great care of me, as always. Will come back just to have him take care of me. More
Repairs were done in a timely manner. Appointment for repairs was easy to set up. A follow-up call to advise of problem diagnosed was made on a timely manner n a loaner was made available Appointment for repairs was easy to set up. A follow-up call to advise of problem diagnosed was made on a timely manner n a loaner was made available free of cost while repairs were made. More
Used car purchase I purchased this vehicle after seeing it online. As far as the pains of buying a car, it could have been worse. There was some communication issues I purchased this vehicle after seeing it online. As far as the pains of buying a car, it could have been worse. There was some communication issues at the beginning of my car buying with First Texas. The week prior to my arrival to purchase the car, everything was completed online so in actuality, I should have spent no more than an hour. I was there over 2. Although I got a deal on the vehicle, I still got hustled for some bogus $600 charge for a paint coating to protect against sap. Really? I stated that I live in New Orleans (I flew to Austin for this car mind you and still didn't get airport to dealership reimbursement as I was promised). The reply from the financing lady was "Well, the coating is already on there". Again....Really? I will recommend Kevin as a salesperson to deal with but not so much First Texas Honda. If I didn't have to pay my cab fare to the dealership and not get STIFFED $600, then it would be a different story in regards to recommendation. Catherine Jimenez More
Family oriented and no pressure. Great team there from sales to documentation. Family feel... I'll buy there again. Alex was great. Wanted to be sure I had the right car for me befo Great team there from sales to documentation. Family feel... I'll buy there again. Alex was great. Wanted to be sure I had the right car for me before I bought. More
Low Pressure Sales, Easy to deal with Aaron Garcia and Murillo Miranda Jr worked with me over several hours, looking at several new and used car options. Im very happy with leasing a new Aaron Garcia and Murillo Miranda Jr worked with me over several hours, looking at several new and used car options. Im very happy with leasing a new 2017 Honda Civic LX. Christian Mancheno helped seal the deal with an offer of my first service free, More
Seamless & no high pressure! I set an appointment with Nik and the car was pulled up & ready for me. His sales techniques were smooth & informative. The financial mgr, Atilla, wa I set an appointment with Nik and the car was pulled up & ready for me. His sales techniques were smooth & informative. The financial mgr, Atilla, was just as nice & made the unpleasant part of the deal great. They really took care of everything in a professional way but I felt comfortable in their home at First Texas Honda! GREAT TEAM AND SUPER GREAT GUYS! More
Quickest service I have ever recieved!! I needed a car asap!! And had to be affordable!! And it was done Quickly!! I walked in and drove out with the right car. I really like it!! I needed a car asap!! And had to be affordable!! And it was done Quickly!! I walked in and drove out with the right car. I really like it!! More
Fast lane State inspation I started bringing may Honda's to First Texas about 4 years ago. They may not have the fastest express service, but, the staff and the great coffee/sn I started bringing may Honda's to First Texas about 4 years ago. They may not have the fastest express service, but, the staff and the great coffee/snack bar makes up for it. This past visit they changed the check in procedure which did cause a little confusion. The two times I did make an appointment in the past the loaner cars was a bottleneck. The new system seem to really streamline the loaner car process for those who have appointments. Me I prefer to wait for my servicing. More