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First Texas Honda

Austin, TX

4.8
2,670 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

November 22, 2017

Simply the best In the last year my family has purchased three new vehicles from first Texas Honda. Our sales person for each was Ross Brown. He could not have bee More

by Austin bouldering project
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Brown
Dec 12, 2017 -

First Texas Honda responded

We couldn't be more happy to read your review! Our team is dedicated to putting the customer first and delivering 5 star customer service. Thanks so much for the kind words, we'll be sure to pass them along to Ross. :) Happy cruising and we'll see you next time. -The Team at First Texas Honda

November 20, 2017

Outstanding Service Anthony Bain has a great personality. He was very professional and explained everything. The car inspection was handled in a short period of time and More

by Roz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
Dec 11, 2017 -

First Texas Honda responded

We're incredibly proud to call Anthony one of our own. :) Thanks so much for your kind review and for choosing us for your service needs! Take care and best wishes. -The Team at Austin INFINITI

November 19, 2017

Total satisfaction I was completely satisfied with your dealership and the salesman, Pete Neugaard, in the purchase of my new car, especially after Pete spent hours show More

by Mozart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Neugaard
Dec 11, 2017 -

First Texas Honda responded

Congratulations on the purchase! We're always happy to take things slow and go at a customer's desired pace. :) Pease know that we greatly appreciate you taking the time to write us a review. We'll pass the kind words along to Pete, too. Happy cruising! -The Team at First Texas Honda

November 19, 2017

Excellent Jack was very helpful and kind. I needed service on short notice to have my Odyssey ready for a Thanksgiving week trip even though I was staying with More

by Morning glory 16
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Dec 11, 2017 -

First Texas Honda responded

Diana, we're happy to know that we could help you out in a time of need. We'll always be here for you! Thanks so much for the great review. Best wishes. -The Team at First Texas Honda

November 19, 2017

Best service in Austin Best customer service in Austin, hands down. I will visit for future service. With the loaner car, it’s great. I received phone call before my appoint More

by Old Accord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Dec 11, 2017 -

First Texas Honda responded

We work incredibly hard to provide the best possible experiences for our customers. Thank you so much for taking notice and for helping to spread the good word about us. See you next time! -The Team at First Texas Honda

November 18, 2017

New Tires for Old Car Have bought four Honda’s in the past twenty years. During that entire time, have relied on First Texas’ service department for decades. Absolutely the More

by Powell Honda service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Dec 11, 2017 -

First Texas Honda responded

Your dedicated support means the world to us. :) We will work hard to continue to earn your endorsement. Thank you so very much! -The Team at First Texas Honda

November 18, 2017

Friendly, Knowledgeable First Texas Honda Staff I have been a Honda owner for a number of years and I have had to deal with several Honda Staff people. By Far, First Texas Honda is the best dealers More

by NICECAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Lozano
Dec 11, 2017 -

First Texas Honda responded

We're so grateful for the kind words and praise. We're incredibly picky about who we hire because we believe in giving each customer the best possible experience. It's only through an incredible staff that we can achieve this. :) Thank you so very much and we look forward to seeing you next time. -The Team at First Texas Honda

November 17, 2017

Outstanding service! As always, Jack spent the time with us to make sure the proper routine repair work would be conducted, the timing fit our schedule, and the pricing ac More

by Fonda Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright, Eric Schoen
Dec 11, 2017 -

First Texas Honda responded

We're happy to know that Jack and Eric took such great care of you. :) Thanks so much for the review! -The Team at First Texas Honda

November 17, 2017

Amazing service ~ thank you Jonathan! Once again, fabulous, honest, transparent communication and work at Honda Steck! Kudos this time around to Jonathan Henville for his courtesy and fine More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Henville
Dec 11, 2017 -

First Texas Honda responded

We do our very best to deliver great experiences. Thanks so much for being a customer of ours, Dan! Take care. -The Team at First Texas Honda

November 16, 2017

Finally! Karl Lewis treated me as an equal. My experiences with other salesmen at other dealerships has been less than scholar. They seem to think because I More

by Smart Blonds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Nov 17, 2017 -

First Texas Honda responded

We're very happy to know that you found the perfect Sales Consultant in Karl! We strive to make every customer's experience as respectful and pleasant as yours was. :) We look forward to the opportunity to assist you in the future and until then, wish you all the best. -The Team at First Texas Honda

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