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First Texas Honda
Austin, TX
2,670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,670 reviews
December 07, 2017
SIMPLY THE BEST Thanks to Karl, this has been the BEST car buying experience of my life!!....and trust me, I have bought a few cars in my lifetime. I am SURE when Thanks to Karl, this has been the BEST car buying experience of my life!!....and trust me, I have bought a few cars in my lifetime. I am SURE when I need another car in a few years, I will contact Karl Lewis at First Texas for service More
by Marcus Powell
Employees Worked With
Karl Lewis, Karl Lewis
December 05, 2017
Great, great customer service I had a guy named jay. I had an issue w my vehicle. He knew almost instantly what to do and worked with me, Honda America, and the service center to I had a guy named jay. I had an issue w my vehicle. He knew almost instantly what to do and worked with me, Honda America, and the service center to get it resolved. They gave me a vehicle to drive while they got my car up and running. Great service, fair price sums it up. Thanks jay. More
by Doug
Employees Worked With
Jay Jank
December 03, 2017
Smooth The salesman was Karl Lewis. He was courteous, made sure we were comfortable and went the extra mile to help me get the car I wanted. This was the lea The salesman was Karl Lewis. He was courteous, made sure we were comfortable and went the extra mile to help me get the car I wanted. This was the least stressful car buying experience I've had. All of the staff who worked with us were patient and helpful when I had to make decisions. More
by Conleyj2
Employees Worked With
Karl Lewis, Carlos Contreras, Attila Kun
December 03, 2017
As good as car service can get AJ was courteous, prompt, attentive, energetic, friendly, precise, clear. I would wish for his help every time. Happily, my car is so reliable that AJ was courteous, prompt, attentive, energetic, friendly, precise, clear. I would wish for his help every time. Happily, my car is so reliable that I need service often. I appreciated the trouble-shooting, added to the routine maintenance, and my car was rinsed clean! More
by karen pope
Employees Worked With
AJ Cuevas
December 02, 2017
Great service and awesome waiting area As usual, my experience was very positive. Anthony was super and the other guy whose name I forgot but is the "tire guy" was also very helpful. Tire As usual, my experience was very positive. Anthony was super and the other guy whose name I forgot but is the "tire guy" was also very helpful. Tire prices are better than discount tires. Highly recommend. More
by Happy Customer
Employees Worked With
Anthony Herrera
December 02, 2017
Excellent service... awesome sales person... not 'pushy' at all. Showed me options. Very happy... highly recommend Honda. This is my 1st Honda. Very, very happy!! awesome sales person... not 'pushy' at all. Showed me options. Very happy... highly recommend Honda. This is my 1st Honda. Very, very happy!! More
by Hwrencher1
Employees Worked With
Cress, Mark Klingele
December 02, 2017
Oil Change Arrived on time for morning appointment. Eventually seen by staff for oil change, told would be about an hour. About hour later told air filters migh Arrived on time for morning appointment. Eventually seen by staff for oil change, told would be about an hour. About hour later told air filters might need attention, declined, and got car back about 20 mins later. Surprised car not vacuumed, but maybe oil change doesn't rate that level of care. Andre was professional, informed, and friendly. Will return to First Texas Honda for future maintenance needs. More
by Kitt
Employees Worked With
Andre Kamouie
December 01, 2017
Honda Odyssey First Honda was very responsive when my Starter went out on my 2010 Odyssey over the holiday weekend. They loaned me a car to use and I was back on th First Honda was very responsive when my Starter went out on my 2010 Odyssey over the holiday weekend. They loaned me a car to use and I was back on the road within 30 minutes after having my car towed there. Jack was especially helpful and professional. Diaganosed the problem with the Starter and also helped with the two other issues I was concerned about. Brakes and shocks. I was back in my car by Tuesday and it feels like a new car! More
by Darby
Employees Worked With
Jack Wright
November 29, 2017
Oil change and tire rotation The car wash they did left water spots all over the car. We purchased the maintenance warranty and they still charged to rotate the tires- - very disa The car wash they did left water spots all over the car. We purchased the maintenance warranty and they still charged to rotate the tires- - very disappointed More
by Bbbob
Employees Worked With
Ernesto Lozano
November 29, 2017
Great experience! It was the best experience we have ever had when buying a new car. Every person we dealt with was friendly and professional. We only hope that these It was the best experience we have ever had when buying a new car. Every person we dealt with was friendly and professional. We only hope that these wonderful people are there when we return to buy our next Honda! More
by Sleek
Employees Worked With
Naji Abi-Habib, Matthew Walton, Jordan English, Carlos Contreras, Kevin Siebert
