Back

First Texas Honda

Austin, TX

4.8
2,656 Reviews

3400 Steck Avenue

Austin, TX

78757

Directions

By Type

Showing 2,656 reviews

November 26, 2017

Help I see a engine light come on Above and beyond with this being a holiday week and me being from out of Austin. I felt at ease with Alex. He kept me posted via cell. Checking in and More

by Grammy
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera
November 25, 2017

First Time Buyers, Go to Gregory Ryan. I've never came across a dealership employee like Greg... He made so much effort overall to get me the car I wanted, from giving me all the informatio More

by Woong K Hong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan
November 25, 2017

Excellent. I had a wonderful experience. Greg Ryan was super helpful and very knowledgeable. I would go back to buy a car again at First Texas Honda. More

by Slidice2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan
November 24, 2017

A REALLY PLEASANT EXPERIENCE WORKING WITH LIZ WAS SUCH A GOOD EXPERIENCE WE WENT BACK A COUPLE OF WEEKS LATER AND BOUGHT ANOTHER VEHICLE WITH HER HELP.SHE WAS VERY HELPFUL AND KNO More

by Dan Cusmano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan English, Liz Files, Mike Schwartz
Dec 22, 2017 -

First Texas Honda responded

We're thrilled to hear you had an amazing purchase process; this is exactly what we strive to deliver to every customer who visits us. :) Thanks for being a customer of ours and helping to spread the word about us. Best wishes and happy cruising. -The Team at First Texas Honda

November 23, 2017

Overall positive experience Service area was swamped with customers. I was given an accurate estimate of my wait until diagnostics could be run. Results clearly explained. Only i More

by pat3706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, Cody Penna
Dec 22, 2017 -

First Texas Honda responded

Pat, thanks so much for the review! Our ultimate goal is to provide each customer with a pleasant and transparent visit. :) We appreciate you understanding the delay and are working on processes to ensure it does not continue. Thanks again and we'll see you next time. -The Team at First Texas Honda

November 22, 2017

Suggested Routine Maintenance Although the time I waited for my car to be serviced was very long, I found the staff & various service technicians to be courteous & competent. I und More

by ZeldaHon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Henville, Katherine, Lee
Dec 11, 2017 -

First Texas Honda responded

Zelda, we appreciate your candid review and kind words! As the demand for Honda service is on the rise, we're actively working to hire more team members. We've even brought in support staff from other departs to assist in improving the customer experience. :) Thank you so much for taking notice of our efforts to deliver the best. See you next time! -The Team at First Texas Honda

November 22, 2017

Simply the best In the last year my family has purchased three new vehicles from first Texas Honda. Our sales person for each was Ross Brown. He could not have bee More

by Austin bouldering project
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Brown
Dec 12, 2017 -

First Texas Honda responded

We couldn't be more happy to read your review! Our team is dedicated to putting the customer first and delivering 5 star customer service. Thanks so much for the kind words, we'll be sure to pass them along to Ross. :) Happy cruising and we'll see you next time. -The Team at First Texas Honda

November 20, 2017

Outstanding Service Anthony Bain has a great personality. He was very professional and explained everything. The car inspection was handled in a short period of time and More

by Roz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
Dec 11, 2017 -

First Texas Honda responded

We're incredibly proud to call Anthony one of our own. :) Thanks so much for your kind review and for choosing us for your service needs! Take care and best wishes. -The Team at Austin INFINITI

November 19, 2017

Total satisfaction I was completely satisfied with your dealership and the salesman, Pete Neugaard, in the purchase of my new car, especially after Pete spent hours show More

by Mozart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Neugaard
Dec 11, 2017 -

First Texas Honda responded

Congratulations on the purchase! We're always happy to take things slow and go at a customer's desired pace. :) Pease know that we greatly appreciate you taking the time to write us a review. We'll pass the kind words along to Pete, too. Happy cruising! -The Team at First Texas Honda

November 19, 2017

Excellent Jack was very helpful and kind. I needed service on short notice to have my Odyssey ready for a Thanksgiving week trip even though I was staying with More

by Morning glory 16
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Dec 11, 2017 -

First Texas Honda responded

Diana, we're happy to know that we could help you out in a time of need. We'll always be here for you! Thanks so much for the great review. Best wishes. -The Team at First Texas Honda

...
205
...