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First Texas Honda

Austin, TX

4.7
2,688 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,688 reviews

January 07, 2018

Thank you! Thank you for being honest, helping me with a 20% off coupon and also the loaner car. So appreciative!! Thank you....I'll definitely be going back t More

by Karen Montero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Perkins, Trevor Self
Jan 08, 2018 -

First Texas Honda responded

Karen, we're always here to help. :) Transparency and honesty is a foundation in the way we do business. Thanks for your praise and we'll see you next time! -The Team at First Texas Honda

January 07, 2018

Very good I was Very happy with the whole experience. people were friendly and professional. The service was done in a timely manner. I would recommend the plac More

by Dewailly,danielle1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jan 08, 2018 -

First Texas Honda responded

We're happy to see that we could leave you with a lasting impression. :) Thanks for the praise, Danielle, and we'll see you next time! -The Team at First Texas Honda

January 07, 2018

State Inspection Quick and easy state inspection. Made an appointment and was greeted in the service area. Love the service here. State of the art, comfortable waiting More

by Pam H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Henville
Jan 08, 2018 -

First Texas Honda responded

Thanks for taking a moment to share your experience with us and others. :) It's great to know that your visit was smooth and seamless. See you next time! -The Team at First Texas Honda

January 06, 2018

Best experience of buying a car ever!!! Didn’t feel pressured to buy. Learned so much about the car. Felt I was getting special attention all the folks I met were accommodating and expedit More

by Jkastner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Naji Abi-Habib, Allen Clauss, Carlos Contreras, Arturo Ponce
Jan 06, 2018 -

First Texas Honda responded

Jean, we appreciate you spreading the good word about us. :) Thanks for visiting us on your car search and allowing us the opportunity to serve you. Happy cruising and congratulations! -The Team at First Texas Honda

January 06, 2018

Vast improvement, great experience It’s been a while since I have had service at First Texas because my first major service I had to have done there did not go well. The actual repair w More

by HondaDriver7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Sherrill
Jan 06, 2018 -

First Texas Honda responded

We're so happy that you gave us another chance! Our team is always looking for new ways to improve and improve our customer's overall experience. Thank you so much for the review and for being a customer of ours. See you next time! -The Team at First Texas Honda

January 06, 2018

Best experience I have had buying a car Greg Powell is a great salesman. Always kind, no high pressure tactics and professional in every way. I really like this dealership because every More

by JeannA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Hiler, Gregory Powell
Jan 06, 2018 -

First Texas Honda responded

Jean, we're wildly thankful for your great review and praise. We take great pride in hiring a staff full of people who are passionate about what they do, just like you experienced with Greg and Chris. :) Thanks for choosing us for your 3rd Honda and happy cruising. -The Team at First Texas Honda

January 05, 2018

Friendly and easy experience I showed up on the last day of the year without an appointment and two hours before the dealership closed. The place was buzzing with customers! But More

by AustinKim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega
Jan 05, 2018 -

First Texas Honda responded

Kimberly, this is exactly the kind of experience we hope to deliver to every customer! It's our goal to give our customers a one-of-a-kind shopping journey that's smooth and simple. Congratulations on the new set of wheels and thanks so much for the review. -The Team at First Texas Honda

January 04, 2018

Price not Competitive The sales team are great people. But the dealeship pricing is not competitive as usual. The customer service is very good. The dealership has cozy a More

by HFonacier
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ezdine Chaheine, Amanda Day, Arturo Ponce
Jan 06, 2018 -

First Texas Honda responded

We appreciate the feedback and want to thank you for the praise. Our goal is to be seen as a top contender in the industry in all factors, including competitive pricing and we're sorry to see that this was not the impression we left you with. If there's anything else we can assist with in your car shopping journey, don't hesitate to reach out. Best wishes. -The Team at First Texas Honda

January 04, 2018

Felt like part of the family I came with a specific car in mind and First Texas had it. I bought a 2017 Certified Pre-owned Civic; excellent deal. Service was great all around a More

by ELAINE DILL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims, Jordan English, Murillo Miranda
Jan 04, 2018 -

First Texas Honda responded

Elaine, we want to welcome you to the Honda and First Texas Honda family! We're thrilled to know that you had an excellent shopping experience and are such a fan of the product. :) Congratulations and let us know if we can assist in any way down the road. -The Team at First Texas Honda

January 04, 2018

Good job, would come back I came in just before the new year to take care of 2 recalls on a used civic I had just bought. The staff was short-handed because of the holidays, bu More

by William Christensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Olson
Jan 05, 2018 -

First Texas Honda responded

William, we're happy to hear that everything went smoothly overall and appreciate the high marks. Thanks so much for your understanding; just last month we added 6 new teammates to our roster and we're confident that once everyone is trained that wait times will decrease. :) We'll also be passing your feedback along to our Call Center to avoid any confusion about the appointment schedule. Thank you for being a customer of ours and have a great weekend. -The Team at First Texas Honda

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