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First Texas Honda
Austin, TX
2,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,656 reviews
December 28, 2017
Great service! This dealership blew me away, everyone is so friendly and I loved that there was a coffee bar and an area for my kids to play while I was buying a new This dealership blew me away, everyone is so friendly and I loved that there was a coffee bar and an area for my kids to play while I was buying a new car. I can't wait to continue going there for my car to be serviced. It makes me feel more comfortable to bring the kids knowing that the kids area is there! Also they give a free rental car anytime the car is being serviced, so this is really convenient! More
by J. Z.
Employees Worked With
Atilla Kun, Joseph An
December 25, 2017
Oil, Tire Rotation, Multi-point Service Received good advice for Brake replacement Vehicle was taken in at the appointed time and returned to me on time Thanks for the excellent / custome Received good advice for Brake replacement Vehicle was taken in at the appointed time and returned to me on time Thanks for the excellent / customer friendly and consistent High Quality Service More
by Jayaraman Krishnamoorthy
Employees Worked With
Chris Buchanan
December 24, 2017
Happy with my new car People were friendly. When I asked for changes, with reasons to support them, they were made. No one hovered. No one pushed. People were timely in People were friendly. When I asked for changes, with reasons to support them, they were made. No one hovered. No one pushed. People were timely in their responses. More
by maggieb
Employees Worked With
Matthew Walton, Carlos Contreras, John Garza, Kristin Hiler
December 24, 2017
Excellent service! Karl was very professional and had the customer’s interest in mind. He was very knowleagable and helpful, making this process smooth and pleasant. I w Karl was very professional and had the customer’s interest in mind. He was very knowleagable and helpful, making this process smooth and pleasant. I will definitely recommend him to other potential customers. Great interpersonal skills! More
by egfrunza
Employees Worked With
Karl Lewis, Chris Corn
December 23, 2017
I go out of my way to come to this dealership !!!! I came in at 6pm to get oil change 4 days before Xmas without an appointment, & they worked me in. I was so grateful because I work 10-11 hour days & I came in at 6pm to get oil change 4 days before Xmas without an appointment, & they worked me in. I was so grateful because I work 10-11 hour days & don't have a lot of free time. I will continue coming to this dealership because they care about customer satisfaction & it feels nice to know that someone in this busy world does. More
by sherry13
Employees Worked With
AJ Cuevas
December 22, 2017
Overall very satisfied with my experience. Jesse, Max, and Art are both very friendly, good listeners, and knowledgeable. They answered my questions and helped me with my concerns. I would w Jesse, Max, and Art are both very friendly, good listeners, and knowledgeable. They answered my questions and helped me with my concerns. I would work with any one of them again. More
by rue18
Employees Worked With
Jesse Sims, Maxwell Levin, Arturo Ponce
December 22, 2017
Excellent service...kind and courteous customer service. I was treated very friendly and respectfully....JayJanks was so helpful and willingly to work with me...I truly appreciate it ..will definitely be bac I was treated very friendly and respectfully....JayJanks was so helpful and willingly to work with me...I truly appreciate it ..will definitely be back More
by Myworkhorse
Employees Worked With
Jay Jank, Thalia Maldonado, Daniel Overton, Sarah Neil
December 21, 2017
Service My CR-V that I bought less than a month ago did something weird on start up. I called in and Trevor had me set up for an appointment right away. Staff My CR-V that I bought less than a month ago did something weird on start up. I called in and Trevor had me set up for an appointment right away. Staff was very friendly and helpful. Gave me a good timetable and completed work in that frame. Even requested a pilot for a loaner because we are thinking of buying one for my wife and wanted to test it out. Upon return, I messed up and accidentally forgot to leave the Pilot key in the car. Staff was very understanding and politely asked if I could return it by end of the business day. Everyone was very professional and helpful. This is my second time dealing with Trevor and he has been very personable and reliable. More
by Smith09130227
Employees Worked With
Trevor Self
December 20, 2017
Great, prompt service! Fast in and out of there. I had a 7:00 am appointment and was back on the road home by 7:45 am. Thanks Fast in and out of there. I had a 7:00 am appointment and was back on the road home by 7:45 am. Thanks More
by Carol Peterson
Employees Worked With
Nicolas Hirschman-Molina (tech), Chris Buchanan
December 19, 2017
Routine inspection and had a new key cut and programmed. Work was done timely and without error. I would recommend calling several days in advance for an appointment to fit your schedule. I was greeted and Work was done timely and without error. I would recommend calling several days in advance for an appointment to fit your schedule. I was greeted and met my service advisor at my scheduled appointment time. Honda communicated with me until I picked up my car. No surprises and I felt well attended to.. More
by LovemyCRV
Employees Worked With
Natasha Perkins, Chris Buchanan
