First Texas Honda

Fantastically friendly Allow me to provide a little context -- I was quoted a $2800+ repair for my 2010 Honda Civic (steering system issues - rack and pinion assembly, etc.) Allow me to provide a little context -- I was quoted a $2800+ repair for my 2010 Honda Civic (steering system issues - rack and pinion assembly, etc.). Ouch. I'm a loyal customer to First Texas Honda, so I figured I should be able to ask for some sort of discount. Thankfully I was painlessly given a 10% discount, however I feel I may have been able to ask for a bit lower, but I was very pleased by their willingness without any push back. Anthony was tremendously helpful throughout making sure I was taken care of with a loaner vehicle for a few days (brand new 2018 Honda Civic), even when my car was finished he patiently let me keep the loaner because I had recently lost my debit card and was waiting for my debit card to come through (my credit card had been used in the meantime and available credit was less than the repair -- I ended up being able to raise my credit line for free with Discover). I also feel like Anthony was very personable -- he responded to all of my questions with patience, he gave me time to think over my decision on whether or not to repair, and shared what he would do if in my position. Also, I somehow often run into AJ when I need to get regular car service (oil changes, etc.) and he is a great, friendly and helpful employee as well. I don't doubt that First Texas Honda is at a bit of a premium in terms of cost but I am paying for good customer service, trustworthy diagnosis and informed service repair, and I feel like they bring that with smiles. I also never feel pressured to take care of something that I do not want to get fixed. More

Never Disappointed Jay Jank has been my service advisor for more than a year now. I couldn't be happier! This guy deserves recognition. Jay is always quick to respond to Jay Jank has been my service advisor for more than a year now. I couldn't be happier! This guy deserves recognition. Jay is always quick to respond to my service needs, and he always offers alternatives as a means of showing me the bigger picture and giving me choices when it comes to my aging car. I've never taken my bad-xxx 2009 V-6 Accord Coupe anywhere else, and nobody but First Texas Honda ever touches my car. I have faith in First Texas Honda, and I trust them completely. I bought my first "brand new" Honda (Civic Si) at First Texas back in 2006, and they have been my trusted dealership ever since. Thank you!! More

Perfect Thank you for making my experience stress free. I am very happy with my new car. Everyone worked quickly, and I was able to get my new car fast. Th Thank you for making my experience stress free. I am very happy with my new car. Everyone worked quickly, and I was able to get my new car fast. The paperwork didn't take long at all. More

First Texas Honda Rocks!!!! This dealership is committed to customer service whether it is in sales or service. this is the 3rd car I have bought here and the 5th for my family. This dealership is committed to customer service whether it is in sales or service. this is the 3rd car I have bought here and the 5th for my family. Ask for Aaron Garcia! He'll treat you right!!! More

Andre was incredible! Andre was by far the most engaging and dedicated rep I have dealt with at this dealership and at any other dealership including the luxury car ones. Andre was by far the most engaging and dedicated rep I have dealt with at this dealership and at any other dealership including the luxury car ones. He went out of his way to call the hub to honor my discount and continuously kept me updated with the status of my car while it was being serviced. I am upset, however, that First Honda no longer honors competitive Honda dealership coupons. This can cause me to go elsewhere. More

Service Visit Service was great! Cost and amount of time were exactly what I expected. My Service Advisor (Johnathan) was friendly and kept me updated throughout th Service was great! Cost and amount of time were exactly what I expected. My Service Advisor (Johnathan) was friendly and kept me updated throughout the process. Great experience all around More

1B service Anthony Bain was amazing! Excellent customer service. He assisted me from the beginning to end and made sure every question or concern I had was answe Anthony Bain was amazing! Excellent customer service. He assisted me from the beginning to end and made sure every question or concern I had was answered. Great customer service! More

Fabulous and friendly service team The Service team was friendly and helpful. I let them know I had a limited amount of time and asked if they could insure that my service did not exce The Service team was friendly and helpful. I let them know I had a limited amount of time and asked if they could insure that my service did not exceed the expected time. They made it their priority to keep me informed every step of the way so that I was confident that I would be out of town in time. Very helpful, friendly and professional. I was also pleased to know that several of the service team are prior military service members. More

extremely helpful and great experience! I have had a lease with first texas honda for about 7 years now. I have had 2 Odysseys and recently did a Pilot lease. I was very unhappy with the P I have had a lease with first texas honda for about 7 years now. I have had 2 Odysseys and recently did a Pilot lease. I was very unhappy with the Pilot. I brought it in a couple times to discuss the things I did not like about it but still was very unhappy. The sales person that assisted me with the Pilot was no longer at Honday and I was referred to Matt Walton. Matt walked me through my options and could not of been more helpful. He and Ross Brown assisted me in finding an Odyssey and I am 100% happy again! They were both extremely helpful, professional, and listened to my concerns and found a solution! More

Great experience Brandon did a great job on getting me the best price on the car and the best rate on the used car loan. He is a very dedicated employee. Brandon did a great job on getting me the best price on the car and the best rate on the used car loan. He is a very dedicated employee. More