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First Texas Honda

Austin, TX

4.8
2,675 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,675 reviews

October 22, 2024

Alberto and Pito were excellent to work with. They worked with me to meet my unusual requirements and went above and beyond to make sure I was pleased with the purchase. Thank you More

by chuckspooner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Sosa and Pito Sosa
Oct 23, 2024 -

First Texas Honda responded

Chuck, thank you for taking the time to share this generous feedback with us! Alberto and Pito are amazing and we will be sure to relay your kind sentiments to them. We appreciate your business and hope you enjoy every moment with your new Honda! Happy cruising! :) - The Team at First Texas Honda

October 21, 2024

My service advisor, Leo, was truly exceptional. He explained everything to me that needed to be done, offered to transport me to lunch when the repairs were taking a long time, personally made sure More

by aletha.huston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Rodriguez
Oct 22, 2024 -

First Texas Honda responded

Aletha, you are too kind! Thank you for taking the time to share this positive feedback for Leo. We're delighted to know that he provided an experience that exceeded your expectations. We look forward to serving you again next time! :) - The Team at First Texas Honda

October 09, 2024

Great service department and advisor. Staff always cordial and helpful Both buying and services easy More

by jbaldwin0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Holden Stedman
Oct 10, 2024 -

First Texas Honda responded

Thank you for selecting us to assist with your vehicle's servicing needs! We're delighted to know you had an enjoyable experience. We look forward to welcoming you back again next time! :) - The Team at First Texas Honda

October 08, 2024

I had my car serviced last week, and the experience at the dealership was incredibly smooth. My service advisor, Steven Deckert, was amazing. He was very calm and listened to all of my concerns. He worked More

by Siva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
Oct 10, 2024 -

First Texas Honda responded

Siva, thank you for sharing these kind words for our team! We're so happy to know that Stevem went above and beyond to deliver a flawless service experience. If there is anything you need from us in the future, please do not hesitate to give us a call! :) - The Team at First Texas Honda

October 07, 2024

Brent was great helping me. Also Anthony was great too. Excellent overall with everything.thank you. More

by Alpesh3068
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent willams, Anthony Raglin
Oct 09, 2024 -

First Texas Honda responded

Thank you for sharing these kind sentiments for Brent and Anthony! We're delighted to know that they both went above and beyond to serve you. Congratulations on your recent purchase! :) - The Team at First Texas Honda

October 06, 2024

Aaron Hernandez helped point out the issues found during the complimentary maintenance check of my 2015 CR-V and explained what these issues were. He also was very clear with how long each service would tak More

by scar1231
Recommend Dealer
Yes
Employees Worked With
Aaron Hernandez
Oct 09, 2024 -

First Texas Honda responded

Thank you for taking the time to share this positive feedback for Aaron! It's fantastic to see that he provided an exemplary experience. Let us know if there is anything we may assist you with in the future! :) - The Team at First Texas Honda

October 03, 2024

Bought my lightly used Honda Accord at the end of July. Time for the first oil change and service. Exceptional experience, the best I've ever had honestly (I'm 48 y/o and have had my own vehicle/service si More

by Jason J. Bouchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Powers
Oct 09, 2024 -

First Texas Honda responded

Jason, thank you for sharing your experience! We're thrilled to hear that our team, amenities, and transparent service made your visit enjoyable. We appreciate your kind words and look forward to assisting you again. Have a great road trip! :) - The Team at First Texas Honda

September 27, 2024

Jose in scheduling was patience, helpful, and knowledgeable. Holden in service was very knowledgeable, efficient and polite. Pleased with First Texas Honda Assuming tech Trent was knowledg More

by Mtgregorski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Holden and Jose
Sep 27, 2024 -

First Texas Honda responded

Mtgregorski, thank you for the stellar feedback! We will be sure to relay your kind words to Jose, Holden, and Trent. If there is anything we may assist you with in the future, please do not hesitate to reach out! :) - The Team at First Texas Honda

September 24, 2024

Had a great experience dealing with Saima (New Sales Manager) & Atif (Finance Director) at First Texas Honda! Extremely honest, transparent and professional in the way they dealt with me. 5 Star perform More

by Maisum Faheem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atif Malik, Saima Hussain
Sep 25, 2024 -

First Texas Honda responded

Maisum, thank you for taking the time to share this kindhearted feedback for Saima and Atif! We will be sure to relay this positive feedback to them. Congratulations on your new Honda. We hope you love it for a long time to come! :) - The Team at First Texas Honda

September 15, 2024

They are helping and assist us to do each and ervey things and cafe and coffee are great. Awesome services More

by gokul.dhital222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Sep 17, 2024 -

First Texas Honda responded

We appreciate you sharing this positive feedback for our team! Thank you for being our guest and please let us know what we may assist you with in the future! :) - The Team at First Texas Honda