
First Texas Honda
Austin, TX
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Great service Tire pressure indicator came on when I was near the dealership, so I pulled in. Turned out to be a screw in one tire. They fixed it and got me back Tire pressure indicator came on when I was near the dealership, so I pulled in. Turned out to be a screw in one tire. They fixed it and got me back on my way. More
Well done! In for rear brakes on my 2009 CR-V. And with the 50 point check, they inevitably find additional items that need to be fixed. Not their fault. And the In for rear brakes on my 2009 CR-V. And with the 50 point check, they inevitably find additional items that need to be fixed. Not their fault. And they are pretty much hands off and no pressure to repair the stuff they find. The items that came up were something I needed to take action on and I did. Everything seems to be running smoothly. Rental car for two days was a nice break as well. And totally no up sell for a new car. Totally recommend Jay Jank in Service Dept. More
Good service I made an appointment a day, arrive there and the service was very fast. no more than 30m and the price was great for a synthetic oil. I made an appointment a day, arrive there and the service was very fast. no more than 30m and the price was great for a synthetic oil. More
Helpful salesman The sales sales staff was helpful in matching the price of a different dealer that I went to. After shopping around for a long time I landed on buying The sales sales staff was helpful in matching the price of a different dealer that I went to. After shopping around for a long time I landed on buying a car with this dealer. More
First service since purchase I’m autistic, and not a fan of basically anything surrounding mandatory car maintenance, but they made it pretty easy on me here. And Andre K is the b I’m autistic, and not a fan of basically anything surrounding mandatory car maintenance, but they made it pretty easy on me here. And Andre K is the best - keeping me in the loop, handling my paperwork, and getting me back into my car without any complications. I appreciate his style of communication. More
Perfect She was very professional, patient, and very knowledgeable! She made this the most peaceful process ever! She had an answer for all of my questions. M She was very professional, patient, and very knowledgeable! She made this the most peaceful process ever! She had an answer for all of my questions. Most definitely will be going back! More
Outstanding customer service DJ was fantastic, super fast service. I have been going to First Texas Honda for several years and and DJ has helped me several times and his service DJ was fantastic, super fast service. I have been going to First Texas Honda for several years and and DJ has helped me several times and his service is always excellent! I cannot always say that about the service I receive with other service representatives, but I can with DJ. More
Costly, but was well informed beforehand. Anthony Bain was very professional, courteous, and upfront abt the anticipated costs—what needed to be done, what will have to be done soon, etc. WOUL Anthony Bain was very professional, courteous, and upfront abt the anticipated costs—what needed to be done, what will have to be done soon, etc. WOULD LOVE MORE AVAILABE COUPONS THO!😊 More
Faster than expected service I took my Accord in at 7am for a recall item and A12 service. Wesley said it would take a few hours but that I could get a loaner car if I needed it. I took my Accord in at 7am for a recall item and A12 service. Wesley said it would take a few hours but that I could get a loaner car if I needed it. I took the loaner and got to work with time to spare. The car was ready by 10am, and I was able to pick it up before lunch. Saved me from having to drive Mopac after work. More
Aj is awesome Aj did great! Everyone was amazing. Thanks also to Art! Wife really enjoyed the service area and the coffee bar. Thank you so very much Aj did great! Everyone was amazing. Thanks also to Art! Wife really enjoyed the service area and the coffee bar. Thank you so very much More