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First Texas Honda

Austin, TX

4.7
2,688 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,688 reviews

March 22, 2018

Great service Tire pressure indicator came on when I was near the dealership, so I pulled in. Turned out to be a screw in one tire. They fixed it and got me back More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Olson
Mar 23, 2018 -

First Texas Honda responded

We do our best to get customer like you back on the road swiftly and safely. :) Thanks so much for the praise, Charlie! -The Team at First Texas Honda

March 22, 2018

Well done! In for rear brakes on my 2009 CR-V. And with the 50 point check, they inevitably find additional items that need to be fixed. Not their fault. And the More

by Greg Barton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Mar 23, 2018 -

First Texas Honda responded

Your recommendation means the world to us, Greg. Thank you for trusting us to take great care of your vehicle and we appreciate the many compliments in your review. Best of wishes. -The Team at First Texas Honda

March 22, 2018

Good service I made an appointment a day, arrive there and the service was very fast. no more than 30m and the price was great for a synthetic oil. More

by Nelson J Reyes Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 23, 2018 -

First Texas Honda responded

We always do our best to deliver a speedy service like yours, Nelson. Thanks for choosing us! -The Team at First Texas Honda

March 22, 2018

Helpful salesman The sales sales staff was helpful in matching the price of a different dealer that I went to. After shopping around for a long time I landed on buying More

by mrstevem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Mar 23, 2018 -

First Texas Honda responded

We appreciate you shopping with us and we’re so happy to know that we could win your business. :) Thanks for the great review and happy cruising. -The Team at First Texas Honda

March 21, 2018

First service since purchase I’m autistic, and not a fan of basically anything surrounding mandatory car maintenance, but they made it pretty easy on me here. And Andre K is the b More

by Drum358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Mar 23, 2018 -

First Texas Honda responded

No matter the circumstances, we’re always here to help. :) Thanks for choosing us and for letting us know how we did! See you next time. -The Team at First Texas Honda

March 21, 2018

Perfect She was very professional, patient, and very knowledgeable! She made this the most peaceful process ever! She had an answer for all of my questions. M More

by Deronne Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Files, Mike Schwartz
Mar 23, 2018 -

First Texas Honda responded

Deronne, thank you for the kind words about Liz. She’s pretty great and we’re lucky to have someone like her! Best wishes. -The Team at First Texas Honda

March 19, 2018

Outstanding customer service DJ was fantastic, super fast service. I have been going to First Texas Honda for several years and and DJ has helped me several times and his service More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Mar 23, 2018 -

First Texas Honda responded

We’re so happy that you’re a customer of ours and greatly appreciate your support. :) See you next time! -The Team at First Texas Honda

March 18, 2018

Costly, but was well informed beforehand. Anthony Bain was very professional, courteous, and upfront abt the anticipated costs—what needed to be done, what will have to be done soon, etc. WOUL More

by JoLarkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
Mar 19, 2018 -

First Texas Honda responded

Jo, we're so happy to know that Anthony took stellar care of you! Thank you for the awesome review and praise. We'll pass the feedback along to the management team. :) See you next time. -The Team at First Texas Honda

March 17, 2018

Faster than expected service I took my Accord in at 7am for a recall item and A12 service. Wesley said it would take a few hours but that I could get a loaner car if I needed it. More

by LWJack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
Mar 17, 2018 -

First Texas Honda responded

We do our best to exceed expectations and make every visit a positive one. Thanks so much for choosing us! Take care. -The Team at First Texas Honda

March 16, 2018

Aj is awesome Aj did great! Everyone was amazing. Thanks also to Art! Wife really enjoyed the service area and the coffee bar. Thank you so very much More

by Ressler512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Ponce, AJ Cannon
Mar 17, 2018 -

First Texas Honda responded

Thank you for visiting us! We're happy to hear that y'all enjoyed the lounge and the service was top notch. Best of wishes. -The Team at First Texas Honda

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