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First Texas Honda

Austin, TX

4.8
2,663 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,663 reviews

March 14, 2018

First Texas Hinda We always bring our Honda’s to First Texas for service. The staff is friendly, polite, honest, and knowledgeable. The loaner car program is great! It More

by Honda customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Self
Mar 15, 2018 -

First Texas Honda responded

We appreciate having you as a customer of ours and we're happy to know that your visits have always been excellent. :) Thank you so much and see you next time. -The Team at First Texas Honda

March 13, 2018

oil change Got me in and out quickly with a comfortable waiting area and a lovely latte. Everyone very pleasant and polite. Just occurred to me that I didn't g More

by Hondamama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, the service rider----don't know the last name.
Mar 16, 2018 -

First Texas Honda responded

Thank you for the great review and please know that we appreciate having you as a customer! While we do our best to be perfect, we're sorry to hear that we missed the carwash and appreciate your understanding. We'll see you next time! -The Team at First Texas Honda

March 13, 2018

Quality Service Having used this dealer for many years, I can say that the majority of my experiences with their service and repairs has been exceptional. They take c More

by Coupe2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Sherrill
Mar 16, 2018 -

First Texas Honda responded

We can't thank you enough for your continued business! Thank you for entrusting us to keep your vehicle in tip-top shape. :) See you next time. -The Team at First Texas Honda

March 12, 2018

Excellent service as always! Excellent service as usual! Service consultant is very polite and knowledgeable. This is the reason why I always go to First Texas Honda to keep my ca More

by engr_derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Mar 12, 2018 -

First Texas Honda responded

Thanks for the review, Derek! We're happy to know we made a great impression. See you next time. -The Team at First Texas Honda

March 11, 2018

Recall work Had recall work done. Faster than I expected it to be. I too work for an automotive shop. I which is why I put that your prices are poor. Over $110 fo More

by Clind8810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Mar 13, 2018 -

First Texas Honda responded

Thanks for your praise on our recall services! We're happy to see that your experience was positive overall. Regarding the pricing you overheard, wiper blade inserts cost only $12.77 for the pair plus a $5.95 labor to install on a 2018 Accord for example. Please know that our Technicians are Honda Certified and the parts/fluids are also Honda Genuine; as such, we're competitively priced for parts and services with other Honda dealerships in the region. We're proud to provide a premium service and quality parts to keep every Honda running in top condition. :) We're grateful for the review and hope to see you again down the road for other routine maintenance needs. -The Team at First Texas Honda

March 10, 2018

Great service The service department fit me in within fifteen minutes of my call. The work was done quickly and Jeremy was excellent at keeping me informed of pro More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Graves
Mar 12, 2018 -

First Texas Honda responded

Thank you for the praise, Craig. :) We work hard to deliver an excellent experience from start to finish. See you next time. -The Team at First Texas Honda

March 09, 2018

Love my fit and the dealership! Chris was very prompt, friendly and professional. I brought the car in for a recall issue and it was in and out in a couple of hours. Great Service More

by love that fit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
Mar 10, 2018 -

First Texas Honda responded

We'll always be here for your service needs and we're grateful for the review! Take care and we'll see you next time. -The Team at First Texas Honda

March 09, 2018

Personal, Caring and Great Service DJ was awesome. Honda was the only one who could diagnose my problem with my vehicle. DJ kept me updated and was very caring and provided great serv More

by sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Mar 10, 2018 -

First Texas Honda responded

That's what we're here for, Sylvia! :) Our Honda Certified Technicians are pretty outstanding and we're grateful to have such a talented crew, DJ included. Thanks so much for your praise. -The Team at First Texas Honda

March 09, 2018

Maintenance Everything went well. Andre did a fine job. Good communication about everything. It was for annual maintenance for my 2013 Civic hybrid and state i More

by bill13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Mar 10, 2018 -

First Texas Honda responded

Bill, it makes us proud to know that your visit went smoothly. We're so happy to have your support as a customer and look forward to seeing you next time. -The Team at First Texas Honda

March 09, 2018

Gregory Ryan is best so as First Texas Honda I wanted a HONDA. On road, in Austin, all HONDA number plates says FIRST TEXAS HONDA. My 9/10 HONDA owner friends has from FIRST TEXAS HONDA dealershi More

by AK@Dell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan
Mar 10, 2018 -

First Texas Honda responded

Thank you very much for the praise! We're so happy to know that we're number on your eyes. :) Our pricing is known as hassle-free to make the buying experience as pleasant as it can be, just as you witnessed! Enjoy your new set of wheels and take care. -The Team at First Texas Honda

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