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First Texas Honda

Austin, TX

Overview
Reviews
Vehicles
4.7
2,686 Reviews
Call Dealership (512) 220-1121
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3400 Steck Avenue

Austin, TX

78757

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Showing 2,686 reviews

July 23, 2022

Anthony Herrera and the team were awesome. I was surprised at how quickly they got everything done. I was also surprised the rental car was free with my service. Thanks guys! Keep up the good More

by lunchbox68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, Bobby Mills
Report | Print
Jul 28, 2022 -

First Texas Honda responded

Lunchbox68, you are too kind! We agree, Anthony is top-notch and we feel incredibly blessed to have him as part of the team. Additionally, we're so happy that you were able to take advantage of one of our complimentary loaners; they are such a huge help! Thanks so much for supporting us, and we'll see you next time. :) - The Team at First Texas Honda

July 22, 2022

Jay Jenk was great about returning my call and lisening to my concerns about my Honda and setting up an appointment for me the next day. Billy was also great, very knowledgeable about my car. Jay also is v More

by autumnan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Report | Print
Jul 28, 2022 -

First Texas Honda responded

Autumnan, we can't thank you enough for this amazing review you have left for Jay and Billy! They are both so awesome and we will be sure to share your super kindhearted message with them. We are extremely grateful for this raving feedback, and we sincerely hope that you will be back to see us again in the future. Thank you so much, and have a great day! :) - The Team at First Texas Honda

Jul 30, 2022 -

autumnan responded

Thank you, thank you and you are welcome

July 21, 2022

The service was good and quick. Can be better if there were any annual service plans for new customers. More

by saivijaykiran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark
Report | Print
Jul 21, 2022 -

First Texas Honda responded

Saivijaykiran, thank you so much for supporting what we do here! It makes us happy to see that you were overall impressed with the level of service provided by our crew. We completely understand your concerns regarding a service plan for new clients. Fortunately, we do offer prepaid maintenance plans that will provide this for you if you are interested! Please feel free to contact me directly at Christopher.Sutton@firsttexashonda.com and I'll be happy to go over this with you and help you get set up. Thank you again, and have a great rest of your day! :) - Chris Sutton, Service Manager

July 21, 2022

Had a great overall experience at First Texas Honda… the quality of service is fast, efficient, and customer friendly. More

by Redsox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
Report | Print
Jul 21, 2022 -

First Texas Honda responded

Redsox, we're grateful to have supportive and amazing clients like you! Thank you for giving us the opportunity to provide an excellent experience for you. It was a joy having you here, and we cannot wait to welcome you back again in the future! :) - The Team at First Texas Honda

July 21, 2022

Steven was extremely friendly, personable, and super helpful! He even provided suggestions on maintaining my vehicle upkeep and answered all of my questions thoroughly and was very kind. More

by touchthesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Fred Mathis, Carlos Cortez, Steven Deckert
Report | Print
Jul 21, 2022 -

First Texas Honda responded

Touchthesky, we want to thank you for coming on here to share this supportive review for Steven and the rest of the team! He is a true asset to our team, so it's really awesome to see him get the recognition he deserves. If there is anything you need assistance with in the future, we've got your back! Thanks so much. :) - The Team at First Texas Honda

July 21, 2022

I had a very positive experience with Aaron Garcia. I would recommend him to all. He’s a straight shooter. He will tell you the facts and market conditions without embroidering a story. The cultu More

by alicetex
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia
Report | Print
Jul 28, 2022 -

First Texas Honda responded

Alicetex, thank you for taking a moment out of your day to leave some encouraging words for Aaron! We couldn't agree more; he is extremely knowledgeable and a true asset to this team, and we feel very lucky to have him. We appreciate the compliments and hope you will return to see us again in the future. Take care! :) - The Team at First Texas Honda

July 20, 2022

They do a great job of getting us out quickly and keeping our car running great. More

by Curtnere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie, Steven Deckert
Report | Print
Jul 21, 2022 -

First Texas Honda responded

Thank you for sharing your experience with us, Curtnere! It's amazing to see that Steven and Andre really knocked it out of the park during your visit. We cannot wait to see you again in the future! Have a great day! :) - The Team at First Texas Honda

July 20, 2022

Wonderful Service. Since a got my car here in 2018, they have always been doing a good job. Ivan is always friendly and professional. Of course I'll keep coming ba More

by Christian R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Report | Print
Jul 21, 2022 -

First Texas Honda responded

Christian, we aim to deliver experiences worth bragging about! Thanks so much for taking a moment to come on here and share this kindhearted feedback with us. We appreciate your support more than you know, and we hope you will be back to visit us again in the future. Thank you! :) - The Team at First Texas Honda

July 17, 2022

Ivan is amazing. I love working with him. He is patient and listens to my concerns. More

by kyliesmom97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Report | Print
Jul 17, 2022 -

First Texas Honda responded

Kyliesmom97, you are so generous! We love seeing feedback like this for our top-notch staff, so we'll be sure to congratulate Ivan for doing such a great job. If there is anything we can assist with in the future, please do not hesitate to give us a call. Thank you so much, and have a great day! :) - The Team at First Texas Honda

July 15, 2022

They’re always courteous and knowledgeable! They’ve always taken great care of my car. More

by mojoday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn, Bobby Mills
Report | Print
Jul 15, 2022 -

First Texas Honda responded

Mojoday, thank you for the amazing compliments! We are so lucky to have your support. It was a joy being able to assist you, and we hope to have the opportunity to serve you again in the future. Have a wonderful day! :) - The Team at First Texas Honda

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