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First Texas Honda

Austin, TX

4.8
2,663 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,663 reviews

April 11, 2018

Denial of Service Since I rated average on their feedback survey, they deny to take my appointment in future and asked me to look for other dealers. This is so bad and More

by dealforgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Penna
April 11, 2018

Cruise Control Button Failure I simply asked if the Cruise Control Button was covered by my Honda Care warranty. After a quick confirmation, Jay advised me to bring in my CR-V and More

by Mrgene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Apr 13, 2018 -

First Texas Honda responded

Gene, it's our ultimate goal to be a resource to every customer the same way that Jay and our staff are you to. Thank you so much for sharing your experience with us and others in a review. Best wishes. -The Team at First Texas Honda

April 07, 2018

Totally pleased I went binseveral times to find the exact right car for me. Each time the sales staff was gracious and as thorough as though it was the first time. Th More

by SeniorWoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broderick, Nik Barrows, Kristin Hiler, Murillo Miranda
Apr 07, 2018 -

First Texas Honda responded

It's our goal to deliver an excellent experience to everyone who visit. :) Thanks for letting us assist in your car shopping journey and congratulations! -The Team at First Texas Honda

April 07, 2018

Routine 10K Maintenance This is the best service department I have encountered in my 50 years of car ownership. Fred Mathis was professional, responsive, and friendly. When More

by Demon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Apr 07, 2018 -

First Texas Honda responded

Demon, we're so happy to hear this! When you make an appointment online or call in, you can always request a specific advisor based on their calendar's availability. :) Thank you for the great compliments and we'll see you next time. -The Team at First Texas Honda

April 06, 2018

Excelent service they know your time counts too .thank you Xcelent knowleged of the problem that the computer was reading random misfire and misfiring on every plston i learn that the engine light don’t have t More

by Roberto777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in parts.thanks, Anthony Herrera
Apr 07, 2018 -

First Texas Honda responded

We're always here to help. :) Thank you so much for choosing us. Take care. -The Team at First Texas Honda

April 05, 2018

Customer Care Was Excellent We had to drop my car off on a Saturday for warranty work to be done on it and I couldn't have been more pleased with the level of service! Jeremy Gr More

by Jackie Siddons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Graves
Apr 07, 2018 -

First Texas Honda responded

We do our very best to make every visit smooth and enjoyable. Thank you for choosing us, Jackie! -The Team at First Texas Honda

April 05, 2018

Good Work! Work done quickly and well. All personnel were very helpful and pleasant. Waiting area clean and comfortable, coffee, etc. much appreciated. It wa More

by oldretiredprof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Apr 05, 2018 -

First Texas Honda responded

Thank you for the awesome compliments, Rollo! We believe that our customers deserve first-class treatment. :) See you next time. -The Team at First Texas Honda

April 04, 2018

just so happy with the vehicle the reason is because since the moment that we walked inside the dilership we received a great service from everybody...and so profeccional on what th More

by mirna0825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Apr 04, 2018 -

First Texas Honda responded

Thank you so much for the kind words. :) We're proud to have a rigorous hiring process that focuses on hiring the best talent for our customers. Congratulations and take care. -The Team at First Texas Honda

April 04, 2018

2018 Civic EX Karl was amazing! He really didn’t pressure me at all and that was refreshing. I asked to see the Civic’s and he even mentioned they had certified pre More

by JesusLPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Mike Schwartz
Apr 05, 2018 -

First Texas Honda responded

Jesus, we can't thank you enough for choosing us. :) It's definitely our goal to be seen as a top contender in our industry and as you witnessed, we work hard to earn a great reputation. Thanks so much for sharing and enjoy your new set of wheels. -The Team at First Texas Honda

April 04, 2018

Great experience Drove from Corpus Christi to Austin to buy the Odyssey. Max was very helpful and did not waste our time. Got the deal done quickly and received exempl More

by commtrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxwell Levin
Apr 05, 2018 -

First Texas Honda responded

Congratulations on the vehicle and we're so happy to that you selected us to do business with! -The Team at First Texas Honda

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