First Texas Honda

Solving intermittent ignition problem There were two repairs, one Friday to do recall work for the ignition (revise battery sensor), actually a visit Monday to pursue potential battery con There were two repairs, one Friday to do recall work for the ignition (revise battery sensor), actually a visit Monday to pursue potential battery concerns but my car was not technically taken for service, and appointment Tuesday/ Wed to identify and repair the problem. Anthony Herrera and his team found the problem was an intermittent malfunction in the starter. It took a lengthy test phase to identify the problem. I was grateful to get a loaner vehicle for the days the car was under repair. The personnel who process the pick up and drop off of rental cars are very efficient, friendly, and helpful. Both loaner cars were clean and ran smoothly. My thanks go out also to the person who screens the phone calls for service and schedules appointments. She took into account my frustration of sitting for 20 to 30 minutes before being helped at check in and gave me a less hectic appointment hour. That went very well with a fairly short wait at check in. More

Excellent Experience Over the years we've come to trust First Texas Honda for all our automotive needs or concerns. Everyone we meet is anxious to help. No hassle deals ar Over the years we've come to trust First Texas Honda for all our automotive needs or concerns. Everyone we meet is anxious to help. No hassle deals are great. We'll be returning again. More

Not just painless but pleasant My latest experience working with First Texas Honda on the purchase of my Civic Si was the easiest and most pleasant experience I have had purchasing My latest experience working with First Texas Honda on the purchase of my Civic Si was the easiest and most pleasant experience I have had purchasing a car. The salesman was professional and thorough, answered any questions I had, and was always prompt with his responses to my inquiry. Once onsite we breezed through the necessary details and paperwork in record time and I was on my way. I could not have asked for a more agreeable experience and I look forward to my next visit to First Texas. More

Excellent customer service! I had a great experience recently working with Fred Mathis at First Texas Honda who went above and beyond to make sure that my vehicle was well taken I had a great experience recently working with Fred Mathis at First Texas Honda who went above and beyond to make sure that my vehicle was well taken care of. I really appreciate it! More

Electrical issue Easy and efficient, loaner car helped me get to work. Anthony Bain was great in explaining everything and polite. My only regret and it’s my issue bec Easy and efficient, loaner car helped me get to work. Anthony Bain was great in explaining everything and polite. My only regret and it’s my issue because I didn’t think about it until afterward but wish I’d requested pics or video of exactly where wiring was damaged. More

Excellent Customer Service! Brought my Honda Accord in for oil change and additional services. I called the service center earlier on the same day and was able to schedule an app Brought my Honda Accord in for oil change and additional services. I called the service center earlier on the same day and was able to schedule an appointment easily in the time frame I requested. I worked with Mr. Fred Mathis for my service appointment, and I am so glad I was! Mr. Fred Mathis was very friendly and went well out of his way to make sure and communicate everything with me and discuss pricing beforehand. Mr. Mathis also helped provide me with information about my vehicle and future services and never pushed anything, and even helped me with discussing what future services will be needed and what would be best to work on next and what others could wait a little longer. Overall I was very satisfied with my service with Mr. Fred Mathis! He even went out of his way for myself and his other customers who also praised him for going above and beyond with his customer service! More

excellent first service for new honda, well taken care of, will return for future service visits. Service folks were helpful, car was washed, and the free coffe first service for new honda, well taken care of, will return for future service visits. Service folks were helpful, car was washed, and the free coffee was welcomed. More

No pressure, amazing experience From the moment we walked in we were treated amazingly and Liz was very helpful in showing us different cars without pushing for closure out of the ga From the moment we walked in we were treated amazingly and Liz was very helpful in showing us different cars without pushing for closure out of the gate. She worked thru all the details without problems and accommodated our needs promptely. My family and I are happy owners of our new Honda and we will sure look for Liz and First Texas Honda when the time for a new one arrives. Carlos was very helpful with the accessories and setting up the vehicle for us. Art worked out the finance deal quickly and was helpful in explaining the whole deal in detail. More

Returning, satisfied customer :) A.J. Cuevas was a pleasure to communicate with. Service was prompt and diligent as always. I was thrilled that my 2 small dogs were allowed to hang ou A.J. Cuevas was a pleasure to communicate with. Service was prompt and diligent as always. I was thrilled that my 2 small dogs were allowed to hang out with me in the waiting area. My car was ready to go (and complimentary washed on the outside!) within no time. More

The Best Salesperson She is simply the best. I recommend her 100%. She helped me through the process. I was so pleased with her service and purchased the car the day of i She is simply the best. I recommend her 100%. She helped me through the process. I was so pleased with her service and purchased the car the day of it. More