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First Texas Honda
Austin, TX
2,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 06, 2018
Friday, 10:30 am. I arrived during a horrible rain storm. The man assisting me, whose name I believe was Fred, was quick and polite and concerned about getting me out I arrived during a horrible rain storm. The man assisting me, whose name I believe was Fred, was quick and polite and concerned about getting me out of the rain as soon as possible. He checked on me several times during the time I waited. My wait time was shorter than I expected and shorter than Fred had estimated. He was very clear in explaining what my car needed and what options I had. I could not have been more pleased. More
by nan
Employees Worked With
Fred Mathis
May 06, 2018
Satisfied Repeat Customer Jared went the extra mile to locate the car with the specific features and the color that my son wanted and had it picked up promptly from another dea Jared went the extra mile to locate the car with the specific features and the color that my son wanted and had it picked up promptly from another dealership. This is the third new Honda my family has purchased from First Texas Honda, and we would recommend this dealership. More
by HondaDrivers
Employees Worked With
Christian Mancheno, Arturo Ponce, Jared Robinson
May 04, 2018
Great experience It was very nice doing business with Eddie. He is friendly and knowledgeable about cars . He made sure I stayed comfortable during the whole process. It was very nice doing business with Eddie. He is friendly and knowledgeable about cars . He made sure I stayed comfortable during the whole process. More
by Murali
Employees Worked With
Eddie Sifuentes
May 04, 2018
Satisfied Customer This was my first experience with the First Texas Honda Service Department. I was impressed with their professionalism, courtesy and the timeliness This was my first experience with the First Texas Honda Service Department. I was impressed with their professionalism, courtesy and the timeliness of the service provided. I do plan to visit this service center again in the future. More
by ckcm
Employees Worked With
Chris Buchanan
May 04, 2018
Service survwy I made an appointment for 123B service . I arrived on time and was taken right in. My service advisor was polite and described the service to be per I made an appointment for 123B service . I arrived on time and was taken right in. My service advisor was polite and described the service to be performed very clearly. I left the car in his care and approximately 1-1/2 hr later I got a text message that the car was ready. I picked it up. More
by Karen
Employees Worked With
AJ Cannon
May 04, 2018
New car experience Very attentive, understood what we wanted and found it for us. Discussed the features and identified options not known to us that we're features of th Very attentive, understood what we wanted and found it for us. Discussed the features and identified options not known to us that we're features of the car. More
by Mark1
Employees Worked With
Maxwell Levin, Ashley Gilley, Daniel Benson
May 03, 2018
Great Experience Carl Lewis provided a smooth experience in new car buying. He was knowledgeable, friendly, and no pressure. He is a Veteran who served his country and Carl Lewis provided a smooth experience in new car buying. He was knowledgeable, friendly, and no pressure. He is a Veteran who served his country and relates well to Veterans. He listens. Highly recommended. More
by Honda
Employees Worked With
Karl Lewis, Daniel Benson
May 03, 2018
Great Service Trevor walked me thru the whole process. He was prompt, knowledgeable and great personality. Great customer service Trevor! He answered all my ques Trevor walked me thru the whole process. He was prompt, knowledgeable and great personality. Great customer service Trevor! He answered all my questions promptly even by text. In the market for a 2018. Will be going back to 1st Texas Honda with the great service I received. More
by Gc3980
Employees Worked With
Trevor Self
May 03, 2018
Everything was great! From Lorenzo (who helped me drop off my car after hours) to Jay Jank and all the folks inbetween, EVERYBODY was very helpful and professional! From Lorenzo (who helped me drop off my car after hours) to Jay Jank and all the folks inbetween, EVERYBODY was very helpful and professional! More
by Gdaxput
Employees Worked With
Lorenzo (I don't remember his last name), Jay Jank, Anthony Bain
May 03, 2018
Surprised express service discontinued. I didn't make an appt expecting express service still available. No worries, I got in and car was delivered back at the time promised. I didn't make an appt expecting express service still available. No worries, I got in and car was delivered back at the time promised. More
by Bob
Employees Worked With
Fred Mathis
