First Texas Honda

Positive Karl was proactive in getting me the car I wanted for the price I could afford. He kept right on top of everything. I previously had great experien Karl was proactive in getting me the car I wanted for the price I could afford. He kept right on top of everything. I previously had great experience with the service department, so I had wanted to stay with this dealership. More

Annual service Sales was a horrible experience, but Jay has made the flip side of owning a car very easy and manageable. He has great communication, timely service, Sales was a horrible experience, but Jay has made the flip side of owning a car very easy and manageable. He has great communication, timely service, and a friendly attitude. Don't lose him or I'll be forced to go elsewhere... Cheers! -Lauren and Hector (CR-Z) More

Very Patient in Explaining the New Vehicle Both John and Greg were great at answering all of my questions on the Honda Clarity or finding out the answers quickly where they didn't immediately k Both John and Greg were great at answering all of my questions on the Honda Clarity or finding out the answers quickly where they didn't immediately know them. They made the process super simple. Thanks guys! More

Excellent Customer Service in the Service department! I brought my car in for an B1 service (oil change, tire rotation) and inspection on my 2016 Honda Civic Touring and had issues with my A/C since the c I brought my car in for an B1 service (oil change, tire rotation) and inspection on my 2016 Honda Civic Touring and had issues with my A/C since the car was new (May 2016). It was originally purchased through Howdy Honda and I had brought the car in a few months later letting them know that the A/C doesn't blow cold about 30% of the time. They had looked at it and found "no problems". This was November 2016. Since it was fall going into winter, I didn't notice the problem was still there until May 2017. I took it in for an oil change at Howdy Honda and explained my A/C problem to one of the service managers. He thought it might be the relay, so he replaced it, no charge or change. On Friday April 27th at 1pm, I explained my ongoing issue with Aaron Yiu and he offered to have the car looked at and a free loaner vehicle since it was going to take at least 24 hours. He called me later that day and let me know that there INDEED was a problem with the A/C and found metal particles in the A/C hoses and low pressure. They replaced the compressor and hoses under warranty and for the last 3 "hot" days now, it has worked flawlessly! Thanks again to Aaron Yiu and the entire First Texas Honda service team! I couldn't be happier!! More

A Friend Indeed I brought my Fit in, without an appointment, and unknowingly needing a flat fixed. I was kept updated on the progress and asked, at each point, about I brought my Fit in, without an appointment, and unknowingly needing a flat fixed. I was kept updated on the progress and asked, at each point, about which course of action I wished to take. The car was ready well within the time needed. Everyone I dealt with was courteous, knowledgeable and helpful. More

Plenty of service personnel, smart and efficient. Replaced lost key fob which required technical expertise to reprogram etc. They knew what they were doing, completed the work in a few hours, and the Replaced lost key fob which required technical expertise to reprogram etc. They knew what they were doing, completed the work in a few hours, and the price was reasonable. We were from out of town and appreciated finding the right place to get the work done. While waiting to log in, they checked under my hood and all of my tires and explained what the deal was with replacing the fob. Thanks! More

Maintenance Had the oil changed and tires rotated in a timely and satisfactory way; also enjoyed the coffee while waiting. I was informed of all work done by a kn Had the oil changed and tires rotated in a timely and satisfactory way; also enjoyed the coffee while waiting. I was informed of all work done by a knowledgeable service provider. More

Great experience Overall great experience purchasing my new vehicle. Karl was excellent and very helpful and I am super excited with my new vehicle. Would definitely r Overall great experience purchasing my new vehicle. Karl was excellent and very helpful and I am super excited with my new vehicle. Would definitely recommend anyone looking for a new vehicle to come here. More

Thanks guys! I ran into a problem with my car while visiting Austin and First Texas Honda came through right away and then some! Excellent service and facilities! I ran into a problem with my car while visiting Austin and First Texas Honda came through right away and then some! Excellent service and facilities! More