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First Texas Honda

Austin, TX

4.8
2,663 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,663 reviews

May 28, 2018

Very helpful! Purchased a new Accord. I hate buying cars! Karl made the experience easy and painless. First Texas Honda is a great place to purchase your next car. More

by Nina L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
May 29, 2018 -

First Texas Honda responded

We believe that buying a car should be fun and exciting. :) We're thrilled to hear that Karl did not disappoint! Thank you so much for shopping with us and happy cruising. -The Team at First Texas Honda

May 27, 2018

SO PLEASED! Everyone at First Texas Honda worked tirelessly on a very busy day to get me into just the right CVR! So thank you Jesse Sims & Gregory Powell & Cres More

by Janice B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims, Gregory Powell, Cres Celestino
May 29, 2018 -

First Texas Honda responded

Janice, we can't thank you enough for shopping with us! Everyone here is working towards the same mission—to put our customers first. :) Thanks for the awesome review and we look forward to seeing you on the Service side of the building when the time comes. Take care. -The Team at First Texas Honda

May 21, 2018

Excellent salesman My first time getting a car there , good service. Very friendly understanding , of what I was looking for . I was thinking, I would have trouble findi More

by Los44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega
May 22, 2018 -

First Texas Honda responded

Congratulations on finding the perfect set of wheels! We train our staff to treat everyone like family and we're thrilled to hear that Jorge delivered a memorable experience. Thank you so much for both shopping with us and helping to spread the word about our location. Happy cruising! -The Team at First Texas Honda

May 21, 2018

A/C Service, 100K maintenance, and oil change Scheduled the repair on-line, which is very helpful and convenient. It was a breeze to get checked-in. Checking-out a loaner/rental car was quick an More

by 2010crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
May 22, 2018 -

First Texas Honda responded

Our brand promise is all about delivering seamless experiences that exceed customer expectations. We're so happy to hear that our visit overall was convenient and smooth. Know that we are hard at work finding ways to do things better every single time and we greatly appreciate the feedback. See you next time! -The Team at First Texas Honda

May 20, 2018

Efficient, fast and pleasant experience. I came in because of a recall notice. I was able to schedule an appointment for the following week and when I arrived my service manager was promptly More

by MMFoster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
May 20, 2018 -

First Texas Honda responded

We believe that business is all about people and the greatest compliments we can receive are those that highlight our staff's commitment to deliver the best possible service. Thank you for sharing your experience! -The Team at First Texas Honda

May 20, 2018

Just a regular service, but efficient and correct There were quite a few cars in front of me even though I had made an appointment, so I was a little concerned. It took a while to get checked in but More

by wrryntx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
May 22, 2018 -

First Texas Honda responded

We so appreciate you giving us another shot! Due to increased demand for both walk-in and appointment services, we've made many changes to our department in an effort to make every experience a positive one. We're so happy to hear that our work paid off! Thanks for the review and we'll see you next time. -The Team at First Texas Honda

May 18, 2018

Great service Went for an oil change and had a recall. AJ was very professional, he told me about the recall. And told me about how long it would take. Very pleasan More

by CW3825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
May 20, 2018 -

First Texas Honda responded

Thanks so much for choosing us for your service needs! We're thrilled to know that AJ took fantastic care of you. We'll see you next time! -The Team at First Texas Honda

May 13, 2018

Great service Thanks for everything i realy satisfy about antonys kindly service i will recomend this service center to my friends.thats all i can say thanks More

by Sedh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
May 18, 2018 -

First Texas Honda responded

You're so welcome, Sedh. We appreciate your praise! Please know that we'll continue to work hard to earn your business and your endorsement. Best wishes. -The Team at First Texas Honda

May 13, 2018

Excellent service. Great and quick service. Advisor was able to keep me inform of the status of the vehicle on the service. I like the feature which the advisor can text More

by Stan0617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
May 18, 2018 -

First Texas Honda responded

Thanks for choosing us, Stan! We've recently made lots of changes to our department, including updating our technology to make each customer's visit more smooth. We're glad to know that you enjoyed it! See you next time. -The Team at First Texas Honda

May 12, 2018

Fair Deal I set a realistic price for car and the staff worked to make it happen. Everyone was professional and courteous. The whole experience took about five More

by bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bromley, Amanda Day
May 18, 2018 -

First Texas Honda responded

We're so happy that you chose us during your car shopping. Our entire team works tirelessly to deliver an excellent experience. :) Congratulations and take care! -The Team at First Texas Honda

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