First Texas Honda

Comfortable, cooperative and with a sense of humor I initiated this car purchase with an email request and the responses were wide-ranging and fascinating. From the start, Ross Brown was helpful, hone I initiated this car purchase with an email request and the responses were wide-ranging and fascinating. From the start, Ross Brown was helpful, honest and gracious. His personality and won me over from a 16-year relationship with the Penske dealerships (Toyota, Honda, SmartCar, Scion) in Round Rock. The sales experience was effortless, patient and accommodating. Even the delivery process, with its long educational training session was very pleasant and professional. All the staff with whom we engaged were exemplary and very thoughtful. Thanks for a great experience. More

Great Place To Buy A Car Ask for Eddie. He’s solid, didn’t haggle us, let things straightforward. Kristin also made the financing portion easy and straight across the board. I Ask for Eddie. He’s solid, didn’t haggle us, let things straightforward. Kristin also made the financing portion easy and straight across the board. I ruled dealerships out for a long time until I came here. I will definitely return for my next purchase. More

Service has Changed for the Better Don’t know if you changed leadership but my most recent experience was way better than any of the previous times. The new concierge check in guy was a Don’t know if you changed leadership but my most recent experience was way better than any of the previous times. The new concierge check in guy was a nice add. Before it used to be a cluster with where to go/park. He helped to stream line the process and avoid confusion of where to go. Jon was fully transparent and honest with the recommendations needed for my car. I never felt pressured by him to add more services that were unnecessary at the time. The level of customer service he provided was top notch. The text message and active communication helped with real-time updates. The actual Honda report looked like my car was thoroughly accessed vs. previous times. Before it used to be checks and no comments written as if technicians were just completing it to just complete it. The fact that I read actual comments about the condition of my car confirms that the technician truly cared to fill it out and assessed my car in detail. And finally, I love the added touch of a quick wash to complete the service. I have never received one prior to my recent visit. Well done, will be coming back. More

Honda Accord Sport Lease First time leasing a Honda and it was a great experience. Will definitely go back to First Texas Honda when my lease is up. Thank you. First time leasing a Honda and it was a great experience. Will definitely go back to First Texas Honda when my lease is up. Thank you. More

Great Service Amanda listened to what we wanted. Went into great detail about the vehicles features and how to use before the test drive. Very informative during Amanda listened to what we wanted. Went into great detail about the vehicles features and how to use before the test drive. Very informative during the test drive. Kept us within our budget. More

Service center Great experience going through the First Texas Honda service center. Andre was great. Very knowledgeable on my service plan that I currently have for Great experience going through the First Texas Honda service center. Andre was great. Very knowledgeable on my service plan that I currently have for my vehicle, and very nice. More

Extraordinary Customer Service and Fast! Thank you Karl for addressing my specific Honda lease needs so quickly and efficiently. You and the whole team, including Matt and Charlie were great Thank you Karl for addressing my specific Honda lease needs so quickly and efficiently. You and the whole team, including Matt and Charlie were great to work with. You guys listened to what I wanted, and were very informative and professional throughout the process. I appreciate how quickly (less than 3 hours start to finish) you were able to transition my current lease to the Honda Accord Sport 2.0T; which I am very happy with! It drives great and is just what I wanted. I highly recommend First Texas Honda, Karl and this rock star team in particular, hands down. I will send friends and family your way. Thanks again for everything! More

Efficient, courteous, and explain services needed very well Making an appointment online is a breeze; all staff and technicians are friendly, efficient and very professional; services needed were explained thor Making an appointment online is a breeze; all staff and technicians are friendly, efficient and very professional; services needed were explained thoroughly so I could make smart decisions; comfortable waiting area and bathroom are spotless; free refreshments are of very nice variety and quality and provided with full service and a smile. More

I got just what I wanted and more As a long-time Honda CR-V owner, nothing pleases me more than finding my next forever car. It's even better when you find that your next forever deale As a long-time Honda CR-V owner, nothing pleases me more than finding my next forever car. It's even better when you find that your next forever dealership is Texas owned and treats each new customer to the same outstanding customer service other high-end vehicle dealers offer their clients. A lot's changed in features available in the new 5th generation CR-V, and explaining and demonstrating it takes a special person who understands and loves what Honda has to offer. Gregory took wonderful and patient care in helping me choose the best model with the right options for me...and for that I will always be grateful. Getting used to all these new features is a little over-whelming, but I know that any questions or service I need will be answered promptly because I'll always be treated at First Texas as long-time and forever Honda owner and friend. Thanks to Gregory and all the staff who assisted me...I look forward to my next visit already!! More

Too bad financial office undercut excellent salesperson. The sales person is great and handled conflicting needs very professionally. Unfortunately, the financial office decided to pull a fast one and pressu The sales person is great and handled conflicting needs very professionally. Unfortunately, the financial office decided to pull a fast one and pressured us on warranty and on an un-needed "environmentl warranty" which cost $400.00 and is worth next to nothing. ("Will clean spilled coffee for free.") Fool me once ... You know the rest. More