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First Texas Honda

Austin, TX

4.8
2,663 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,663 reviews

July 01, 2018

Review for Karl Lewis Karl is the best! He showed me a car and I was on the fence and wanted to look other places. He encouraged me to look other places, as he didn’t want More

by Jade Broaders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
June 28, 2018

Good work and friendly staff The technician Trevor is good and friendly. He explained the work and the price was reasonable.. I like Honda service a lot and makes me think Honda More

by Car woman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Self
Jun 29, 2018 -

First Texas Honda responded

Thank you very much for sharing this praise with us! It makes us proud to hear that our people are on the ball. -The Team at First Texas Honda

June 27, 2018

Amazing Best service dept experience (2 x now) I've had from San Diego to San Jose to Austin. Marty Rex was awesome from start to finish, and even after by ch More

by JotaDe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Rex
Jun 29, 2018 -

First Texas Honda responded

We appreciate you giving us a try and we're thrilled to hear that you've consistently had great experiences! It's our goal to among the best Service Centers in the industry. Thank you so much. -The Team at First Texas Honda

June 24, 2018

Exceptional Service Each time we bring our vehicle for service it feels and drives better. The consultants are very professional and courteous, I really don’t think any o More

by Fidakh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Jun 29, 2018 -

First Texas Honda responded

That's so sweet of you to say! We're lucky to be your favorite. Afterall, it's our goal to be seen as the best in the industry. :) Thanks so much for your feedback! -The Team at First Texas Honda

June 24, 2018

I was given prompt attention & quality service. I highly recommend First Texas Honda for vehicle sales and service. I have always received prompt and quality service there. They are not just an ordi More

by Otis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
Jun 29, 2018 -

First Texas Honda responded

We couldn't have said it better ourselves! We're lucky to have good people like you visit us, Otis. Thank you so much for taking notice of our efforts to delight our customers. We'll see you next time. -The Team at First Texas Honda

June 24, 2018

VERY THANKFUL We just experienced a very rough loss in our family. Ross Brown and the Financial Manager cared for us so well. They went over and above what they n More

by thankssincerely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Brown, Charlie Baldwin
Jun 29, 2018 -

First Texas Honda responded

Brett, we will surely pass your review along to management. We can't thank you enough for writing such kind words about your experience! It's our top priority to assist every customer with grace and patience and we are proud to know that Ross and Charlie did not disappoint. Congratulations and we wish you all the best. -The Team at First Texas Honda

June 24, 2018

Prompt friendly efficient and dependable. My experience the other day was perfect. Chris Buchanan was personable and efficient. My car was promised in a couple of hours and was done before tha More

by lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
Jun 29, 2018 -

First Texas Honda responded

Lauren, we couldn't be more proud to hear that Chris and the team left you with a favorable impression. It's our mission to make Service visits as pleasant and enjoyable as possible. :) Thank you for sharing! -The Team at First Texas Honda

June 24, 2018

Service Advisor A. J. Cuevas has been the only service advisor that I really like at this dealership. He was really friendly and explained everything that was going t More

by Soraya Giaccardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jun 29, 2018 -

First Texas Honda responded

Soraya, we're thrilled to hear that you found an Advisor who best fits your needs! AJ is a great asset on our team and we appreciate the praise. We look forward to seeing you next time! -The Team at First Texas Honda

June 23, 2018

First Trip lost car First trip, long wait had appointment just oil change and tire rotation- lost car-this time very good experience -redeemed-the time waited was less-Se More

by Debbie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Rex
Jun 29, 2018 -

First Texas Honda responded

Debbie, we're so happy that you gave us another shot to show you the customer experience we're capable of delivering. Thank you and we'll see you next time! -The Team at First Texas Honda

June 23, 2018

Excellent customer service! This is our first Honda purchase and we were extremely pleased with your level of customer service. Can’t say enough about Alex and Charlie. Very h More

by Romo2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera, Charlie Baldwin
Jun 29, 2018 -

First Texas Honda responded

We love serving customers like you who take notice of our hard work to deliver an excellent buying experience. :) We have high expectations for everyone we hire and it's great to hear that our team is on the ball. Thank you so much! -The Team at First Texas Honda

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