First Texas Honda
Austin, TX
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Addressed all of my concerns, service representative very co Addressed my concerns and also discovered my battery needed replacement. Anthony was very courteous and kept me informed of the progress. He also ass Addressed my concerns and also discovered my battery needed replacement. Anthony was very courteous and kept me informed of the progress. He also assisted in arranging a loaner car More
Prompt , courteous service. Unlike my first visit, this time I was in and out for A1 service in 90 minutes. My service person kept me informed and all went well. Unlike my first visit, this time I was in and out for A1 service in 90 minutes. My service person kept me informed and all went well. More
Kevin was awesome! Great overall experience. Kevin was personable, thorough and helped make the purchase process seamless. I did not feel steered or pressured, and Kevin took the time to figure o Kevin was personable, thorough and helped make the purchase process seamless. I did not feel steered or pressured, and Kevin took the time to figure out what I wanted. More
Excellent service department Highly recommend this dealership. Good service. Excellent cafe. Live music on weekends. Open on Sat and Sun, which is a big plus. Excellent play Highly recommend this dealership. Good service. Excellent cafe. Live music on weekends. Open on Sat and Sun, which is a big plus. Excellent play area for children. More
Bad Service There were close 25 sales people sitting in their offices. Finally a girl tried to help me. As we are talking, she stands up and walks away. There were close 25 sales people sitting in their offices. Finally a girl tried to help me. As we are talking, she stands up and walks away. She comes back wit a big cup of cappuccino in her hand. The manager defended her like she was the queen of the place. More
Service Chris kept me well informed throughout the process. I appreciated his attentive service in taking care of my car's needs. Thank you very much Chris! Chris kept me well informed throughout the process. I appreciated his attentive service in taking care of my car's needs. Thank you very much Chris! More
Just what was required Good service, wait was a little longer than I expected but this was my first visit since you discontinued express service. I didn’t know I needed an Good service, wait was a little longer than I expected but this was my first visit since you discontinued express service. I didn’t know I needed an appointment. Waiting area was clean and refreshments were good. More
Holiday Walk-in Walk-in on the 4th of July; the wait was much shorter than I anticipated it would be on a holiday, and the service was great! Walk-in on the 4th of July; the wait was much shorter than I anticipated it would be on a holiday, and the service was great! More
Friendly, great staff n service Friendly staff n great service. Had no choice and had to get synthetic oil n it cost me $20 more. Not too happy about that but I’m ok with it. Chris Friendly staff n great service. Had no choice and had to get synthetic oil n it cost me $20 more. Not too happy about that but I’m ok with it. Chris even helped me get a tiny part for my car, unlike the last time I went, it was not taking care of like I asked. So Chris was great! He explained to me all that is needed n what is a required for next time. Love going to the coffee shop, that’s the BEST part!!! I will be back! More
Best Helper! Christian was the most helpful, informative and kind representative at the service section. He made sure I knew everything I needed to know about my c Christian was the most helpful, informative and kind representative at the service section. He made sure I knew everything I needed to know about my car and the service it was getting. I asked him many questions and he patiently listened and answered. I left very happy and satisfied with the experience. Also shout out to the people at the cafeteria for being so nice and welcoming!!! More