First Texas Honda

CR-V sales review I appreciated the efficiency of the transaction, from test drive to price discussion and paperwork. I have worked before with two of the three people I appreciated the efficiency of the transaction, from test drive to price discussion and paperwork. I have worked before with two of the three people involved, and was pleased to have been able to build on that history.. More

Tire issue My right rear tire was damaged and was losing air. Mr. Buchanan went above and beyond to ensure my tire was repaired and took care of my bill $28.00. My right rear tire was damaged and was losing air. Mr. Buchanan went above and beyond to ensure my tire was repaired and took care of my bill $28.00. He was courteous and professional. Thank you Jennifer Withers More

Efficient execution Had roof racks installed on my 2011 Odyssey. I called the main number and was promptly directed to the "accessory" department and left a message. My Had roof racks installed on my 2011 Odyssey. I called the main number and was promptly directed to the "accessory" department and left a message. My call was returned in a few hours and was advised the racks were in stock and made an appointment for a few days later. I was also offered a rental car, which I took even tho the installation was just a few hours. The execution by the dealership from my first phone call to delivery of the car with roof racks installed was efficient and all employees I had contact with with courteous and very easy to deal with. Although I work less than one mile from Howdy Honda, it is so much more pleasurable to bring my car to First Texas Honda (where we bought the car) based on the service level of the employees! Keep up the great work! More

Easy, quick, effective My Ridgeline had a bad sound in one wheel, so had it towed in late afternoon. They fixed it that evening, sent me an email with the invoice that I hap My Ridgeline had a bad sound in one wheel, so had it towed in late afternoon. They fixed it that evening, sent me an email with the invoice that I happily paid, and I got the truck back the next day. Excellent work. More

Great The atmosphere is comfortable, with coffee, food, wifi, a place for kids to play, and good seating/tables. The service is quality and they communicate The atmosphere is comfortable, with coffee, food, wifi, a place for kids to play, and good seating/tables. The service is quality and they communicate what's going on, so you're never wondering or waiting to know. More

Excelente experiencia Jorge nos atendió de maravilla, nos explico todo lo que le preguntamos y mucho más...estamos más que satisfechos con la compra y la atención que resib Jorge nos atendió de maravilla, nos explico todo lo que le preguntamos y mucho más...estamos más que satisfechos con la compra y la atención que resibimos! More

Outstanding service in all respects Aaron, Service Advisor John, Tire Specialist Cody, Service Manager Outstanding excellent customer service in all respects, Aaron deserves a score Aaron, Service Advisor John, Tire Specialist Cody, Service Manager Outstanding excellent customer service in all respects, Aaron deserves a score of 100. All positive, all good. Thx More

Always Helpful and Informative Jay always provides excellent customer service! As owners of two Honda Odysseys, we rely on Jay for an accurate assessment of the repairs needed for o Jay always provides excellent customer service! As owners of two Honda Odysseys, we rely on Jay for an accurate assessment of the repairs needed for our cars and for getting the best results. He is a great help with warranty issues and other repairs. He can explain in easy-to-understand terms the nature of the problem and what will be needed to fix it. We keep coming back to First Texas Honda because of Jay’s outstanding service. More

Great experience greg nailed it Greg was very knowledgeable about the odyssey and actually convinced us to save some money by skipping the entertainment system. He told us about and Greg was very knowledgeable about the odyssey and actually convinced us to save some money by skipping the entertainment system. He told us about and demonstrated all the great safety features like lane assist and the smart cruise control. He was able to answer all of our questions and concerns. More

Comfortable Pirchase I hate purchasing a car for most of the obvious reasons. First Texas Honda was recommended to us by a friend who recently purchased a car from them. G I hate purchasing a car for most of the obvious reasons. First Texas Honda was recommended to us by a friend who recently purchased a car from them. Gregory Ryan was cordial and made the process painless...even pleasant. Everyone was helpful and without pressure. More