First Texas Honda

Going the extra mile Ty Winn guided us through the replacement of a damaged tire and service after we came in late in the afternoon without an appointment. He arranged for Ty Winn guided us through the replacement of a damaged tire and service after we came in late in the afternoon without an appointment. He arranged for a loaner car and got us on our way. The next morning Ty came in on his day off to finish up the warranty paperwork and deliver our car with a new tire. A flat tire on a 100+ degree day is no fun. His manner was always professional, friendly and helpful. His coming in early on his day off to make sure we were taken care of was beyond the call of duty. More

Karl is a great assett We bought our car 2 years ago and felt overwhelmed and we were just wandering around not being waited on. Once we finally were with Karl we felt welco We bought our car 2 years ago and felt overwhelmed and we were just wandering around not being waited on. Once we finally were with Karl we felt welcome. Every time we come in for service Karl shows up to say Hi and ask about us. More

Love our new Honda Accord Our salesman, Edwin, was a nice and easy-to-work-with guy. Our new Accord has so far yielded compliments from people every single day since we got it. Our salesman, Edwin, was a nice and easy-to-work-with guy. Our new Accord has so far yielded compliments from people every single day since we got it. The custom Katzkin seat covers are also very beautiful, a nice touch to the interior (we really love those seats). The finance lady, Kristin, is such a likeable lady, we really enjoyed her company as she was writing up our contract! More

Excellent Service Always love to have Andre for service. He came right out and greeted my by name. In almost no time, all was done. I like the fact that they checked so Always love to have Andre for service. He came right out and greeted my by name. In almost no time, all was done. I like the fact that they checked something for me, but were honest enough to tell me that all was well and no action necessary. More

Best service department for 20 years We have used First Texas Honda since 1994. Over that 24 years, we have owned 5 different Hondas and had them all serviced at First Texas. They are We have used First Texas Honda since 1994. Over that 24 years, we have owned 5 different Hondas and had them all serviced at First Texas. They are clear, comprehensive, and precise. No gimmicks just top of the line service. From Trudy to Armando to now Jack we have always benefited from top notch communication and service. This service department is frankly what keeps me a Honda customer. More

Very Efficient Routine maintenance was a snap. I was in and out just as promised. The whole process was as painful as possible. Everyone was very friendly. Routine maintenance was a snap. I was in and out just as promised. The whole process was as painful as possible. Everyone was very friendly. More

Maintenance Visit I needed a new battery for my key and Andre directed me to go to the Parts Dept. to avoid extra charges. I appreciated his desire to keep my costs dow I needed a new battery for my key and Andre directed me to go to the Parts Dept. to avoid extra charges. I appreciated his desire to keep my costs down! Everyone was courteous. Could use more staff in checkout area to avoid wait time. More

Always great service Nothing to say except this dealership always does a great job. There are never any problems. All the service employees are consistently friendly an fo Nothing to say except this dealership always does a great job. There are never any problems. All the service employees are consistently friendly an focussed on getting me on my way. More

Fast, corteous and professional! My 2017 CRV has 19,500 miles on it and I bought it off the showroom floor in February of 2017. Friday (7/13) started off fine, and I went to lunch eve My 2017 CRV has 19,500 miles on it and I bought it off the showroom floor in February of 2017. Friday (7/13) started off fine, and I went to lunch everything was fine, come out from lunch and my car started sluggish as though battery was weak. I had to stop and get gas and turned off my engine and almost didn't start for me again. I took it to my dealer (First Texas Honda) about 2 pm and got in the service line. Told them what was happening. They got me in, tested everything, found the batter was bad, replaced it and had me on my way by 4:30 pm same day. Of course the battery was under warranty and it cost me nothing. Phenomenal service. Thank you. More