First Texas Honda

Ross Brown was great! 2nd Honda purchased with Ross Brown. Will continue buying here always. We had to be out in a short window and he did all he could to get us out in a t 2nd Honda purchased with Ross Brown. Will continue buying here always. We had to be out in a short window and he did all he could to get us out in a timely manner. More

Great service Thanks to everyone at First Texas for making our lease conversion simple, efficient, and painless. I enjoyed working with Gregory and Kristin and wil Thanks to everyone at First Texas for making our lease conversion simple, efficient, and painless. I enjoyed working with Gregory and Kristin and will continue to purchase cars from First Texas. More

A what...? Tooling down the highway. TPMS light comes on. NO EARTHLY idea what the heck that is. Manual said "Tire Pressure Monitoring System." Great relief, not Tooling down the highway. TPMS light comes on. NO EARTHLY idea what the heck that is. Manual said "Tire Pressure Monitoring System." Great relief, not an emergency. Made an appointment for the next day. Anthony explained in great detail what was going on and why. Since it was already so late in the afternoon, he put me in a loaner in short order. The whole process was fairly painless and quick. Got my car back the next day. Been with First Texas a long time. Wouldn't go anywhere else! More

best dealership I have ever dealt with The service quality here is top notch and all of the staff seem to just genuinely want to help people and give them their best experience with car mai The service quality here is top notch and all of the staff seem to just genuinely want to help people and give them their best experience with car maintenance. More

Once Again First Texas Honda has done it once again. Jay Jank has been my service advisor for the past few years. Jay is always straight with me when it comes t First Texas Honda has done it once again. Jay Jank has been my service advisor for the past few years. Jay is always straight with me when it comes to my service needs, and he has always advocated on my behalf. This is unheard of nowadays. My most recent experience was no exception. I was out of town, on my way back home from Houston when my 2009 V6 Accord EXL started acting up. I knew immediately it was the engine. I limped her back to Austin, and Jay was waiting for me. Just seeing him gave me so much relief, as I was stressed out to the max. I wasn't even sure I was going to make back to Austin. Jay had already arranged a terrific loaner, and assured me that he would stay on top of my car's diagnosis, keeping me informed along the way. Jay went even a step further, reaching out to corporate on my behalf, further strengthening my trust and loyalty. Needless to say, I was completely satisfied, and I was treated more than fairly. My friends always ask "Why in the world would you take your car to the dealership for service and repairs???" The answer is simple. Trust, fairness, integrity, satisfaction, peace of mind, first names, continuity, consistency, history, records...shall I continue? Once again...thank you Jay. And thanks First Texas Honda. I could not be more pleased! Ron More

very customer friendly You have such friendly and helpful employees. I love the service. You also make it very convenient to use the dealership from a very pleasant waiting You have such friendly and helpful employees. I love the service. You also make it very convenient to use the dealership from a very pleasant waiting area to loaner cars to car rides back home, if needed. I have never had a bad experience in the three years since I bought my car there. The most recent visit, I thought about getting my car detailed somewhere else for less $$ but opted for ya’ll knowing it would be really well done based on previous experiences with you. You have earned my trust. Keep up the good work. Stay honest and convenient. :) More

Excellent Service Had my first service and it was smooth and fast. Chris was very helpful and checked back with me couple of days after service to see if I'm having any Had my first service and it was smooth and fast. Chris was very helpful and checked back with me couple of days after service to see if I'm having any problems. More

Excellent service but would like to use coupons The Honda dealership has been our favorite but they just changed a policy of not accepting coupons for things like oil changes or tire rotations. They The Honda dealership has been our favorite but they just changed a policy of not accepting coupons for things like oil changes or tire rotations. They are excellent in every other way. More