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First Texas Honda

Austin, TX

Overview
Reviews
Vehicles
4.8
2,670 Reviews
Call Dealership (512) 220-1121
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3400 Steck Avenue

Austin, TX

78757

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Showing 2,670 reviews

July 28, 2022

Great service experience with Bobby Mills. Was fully informed of scope of work, costs associated, as well as expected wait time while having a great cup of coffee! First Texas Honda will be ou More

by Hannes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mills
Report | Print
Jul 28, 2022 -

First Texas Honda responded

Hannes, we are passionate about delivering seamless experiences just like this! Thank you for taking the time to write up some words of encouragement and support for Bobby. Additionally, it's really great to know that you enjoyed our complimentary cafe; it is such a cool touch to our dealership! We hope you have a great day and we cannot wait to welcome you back again in the future. :) - The Team at First Texas Honda

July 28, 2022

As an elderly single woman it means so much to be in the hands of people I can totally trust and know I am being taken care of by their expert team! Have gone to FTH for years and won’t go anywhere else! More

by luannas3
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
Report | Print
Jul 28, 2022 -

First Texas Honda responded

Luannas3, it is always a joy seeing you at our place! We're thrilled to see that our team has consistently knocked it out of the park every time you have come here, and we are so thankful to have your support. The next time you are in need of assistance, we've got your back! Thank you so much, and have a wonderful day. :) - The Team at First Texas Honda

July 27, 2022

Great service and is an excellent dealership campus to wait at. A very positive experience. More

by Nehal Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
Report | Print
Jul 28, 2022 -

First Texas Honda responded

Thank you for coming on here to share this excellent feedback, Nehal! We cannot wait to welcome you back again in the future. :) - The Team at First Texas Honda

July 23, 2022

Ivan H. was the one who helped me get my car serviced. Let me tell you, he is awesome. Thanks Ivan! More

by Ericalynngarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Report | Print
Jul 28, 2022 -

First Texas Honda responded

Erica, thank you for supporting what we do here and for leaving this thoughtful note for Ivan! Reviews like this are the best compliment we could ever ask for, and we will be sure to give Ivan a shout-out for his outstanding work. We are grateful to have you as our client and we look forward to the next time we can assist. Thanks a million! :) - The Team at First Texas Honda

July 23, 2022

Anthony Herrera and the team were awesome. I was surprised at how quickly they got everything done. I was also surprised the rental car was free with my service. Thanks guys! Keep up the good More

by lunchbox68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, Bobby Mills
Report | Print
Jul 28, 2022 -

First Texas Honda responded

Lunchbox68, you are too kind! We agree, Anthony is top-notch and we feel incredibly blessed to have him as part of the team. Additionally, we're so happy that you were able to take advantage of one of our complimentary loaners; they are such a huge help! Thanks so much for supporting us, and we'll see you next time. :) - The Team at First Texas Honda

July 22, 2022

Jay Jenk was great about returning my call and lisening to my concerns about my Honda and setting up an appointment for me the next day. Billy was also great, very knowledgeable about my car. Jay also is v More

by autumnan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Report | Print
Jul 28, 2022 -

First Texas Honda responded

Autumnan, we can't thank you enough for this amazing review you have left for Jay and Billy! They are both so awesome and we will be sure to share your super kindhearted message with them. We are extremely grateful for this raving feedback, and we sincerely hope that you will be back to see us again in the future. Thank you so much, and have a great day! :) - The Team at First Texas Honda

Jul 30, 2022 -

autumnan responded

Thank you, thank you and you are welcome

July 21, 2022

The service was good and quick. Can be better if there were any annual service plans for new customers. More

by saivijaykiran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark
Report | Print
Jul 21, 2022 -

First Texas Honda responded

Saivijaykiran, thank you so much for supporting what we do here! It makes us happy to see that you were overall impressed with the level of service provided by our crew. We completely understand your concerns regarding a service plan for new clients. Fortunately, we do offer prepaid maintenance plans that will provide this for you if you are interested! Please feel free to contact me directly at Christopher.Sutton@firsttexashonda.com and I'll be happy to go over this with you and help you get set up. Thank you again, and have a great rest of your day! :) - Chris Sutton, Service Manager

July 21, 2022

Steven was extremely friendly, personable, and super helpful! He even provided suggestions on maintaining my vehicle upkeep and answered all of my questions thoroughly and was very kind. More

by touchthesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Fred Mathis, Carlos Cortez, Steven Deckert
Report | Print
Jul 21, 2022 -

First Texas Honda responded

Touchthesky, we want to thank you for coming on here to share this supportive review for Steven and the rest of the team! He is a true asset to our team, so it's really awesome to see him get the recognition he deserves. If there is anything you need assistance with in the future, we've got your back! Thanks so much. :) - The Team at First Texas Honda

July 21, 2022

Had a great overall experience at First Texas Honda… the quality of service is fast, efficient, and customer friendly. More

by Redsox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
Report | Print
Jul 21, 2022 -

First Texas Honda responded

Redsox, we're grateful to have supportive and amazing clients like you! Thank you for giving us the opportunity to provide an excellent experience for you. It was a joy having you here, and we cannot wait to welcome you back again in the future! :) - The Team at First Texas Honda

July 21, 2022

I had a very positive experience with Aaron Garcia. I would recommend him to all. He’s a straight shooter. He will tell you the facts and market conditions without embroidering a story. The cultu More

by alicetex
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia
Report | Print
Jul 28, 2022 -

First Texas Honda responded

Alicetex, thank you for taking a moment out of your day to leave some encouraging words for Aaron! We couldn't agree more; he is extremely knowledgeable and a true asset to this team, and we feel very lucky to have him. We appreciate the compliments and hope you will return to see us again in the future. Take care! :) - The Team at First Texas Honda

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