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First Texas Honda

Austin, TX

Overview
Reviews
Vehicles
4.7
2,686 Reviews
Call Dealership (512) 220-1121
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3400 Steck Avenue

Austin, TX

78757

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Showing 2,686 reviews

August 17, 2022

We're fans of Fred! He is professional and knowledgable. He takes the time to talk with us and help us understand when there is more needed on our vehicle that what we More

by davism
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
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Aug 17, 2022 -

First Texas Honda responded

Davism, thank you for your words of encouragement, support, and praise for Fred! You picked a great service advisor to be a fan of; Fred is a true asset to this team! We're delighted to see that he really nailed it during your experience & we will be sure to pass your kind sentiments along to him. If there is anything we can assist you with in the future, please do not hesitate to let us know. Thanks again, and have a great day! :) - The Team at First Texas Honda

August 14, 2022

My service advisor Zach Clark was knowledgeable and friendly, and service was timely and only performed what was necessary. Waiting area was comfortable. More

by donnajumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark
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Aug 15, 2022 -

First Texas Honda responded

Donna, we love reading feedback like this from awesome clients like yourself! We couldn't agree more; Zach is a top-notch team member and we are incredibly lucky to have him. Please know that your words of support will be relayed to him! Thanks so much for choosing us and please let us know if there is anything you need down the road. :) - The Team at First Texas Honda

August 14, 2022

Great communication, super friendly staff and the rental process was very easy with lots of vehicle options to choose from More

by Brittany D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Bobby Mills
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Aug 15, 2022 -

First Texas Honda responded

Thank you for the compliments, Brittany! We are beaming with joy knowing that Jay and Bobby really hit the mark and delivered as promised. It was our pleasure to assist you with your vehicle's servicing needs & we look forward to welcoming you back again in the future! :) - The Team at First Texas Honda

August 12, 2022

I come to this dealership every time I need a car maintenance. It gets the job done. More

by hakyung_jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
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Aug 15, 2022 -

First Texas Honda responded

Hakyung_jo, thank you for the positive review! It's amazing to see that Steven was successful in delivering a great experience. We want all of our clients to leave feeling 100% satisfied with their visit, so I am curious to know what we could have done better to earn that 5th star from you. When you have a moment, please contact me directly at Timothy.Shook@cagaustin.com and I will be happy to help. Thanks again, and I hope to hear from you soon! :) - Timothy Shook, COO

August 12, 2022

Everyone is always so kind and helpful. Really appreciate AJ and the service he provided. More

by taliadanielle@icloud.comtaliadanielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
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Aug 15, 2022 -

First Texas Honda responded

Talia, thank you for the lovely message! It's amazing to see that AJ left you with such a great impression & we will be sure to pass your kind words along to him. If there is anything else we can assist with in the future, please do not hesitate to contact us anytime. We're always happy to help our awesome clients! :) - The Team at First Texas Honda

August 09, 2022

Took my HRV in for an oil change and to repair stiff sun visors. Service check-in was quick and friendly. Sun visors were ordered and quickly installed on the next visit. Great experience overall. More

by Dan.tovar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Garduno
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Aug 15, 2022 -

First Texas Honda responded

Dan, thank you for this wonderful review! We are beaming with joy reading about your visit and it makes us proud to see that Luis left you with this great of an impression. If there is anything we can do to assist in the future, please let us know. We've got your back! :) - The Team at First Texas Honda

August 08, 2022

We always get really good service, thank you for everything you all do. You all are Very easy to deal with More

by Marta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haas
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Aug 15, 2022 -

First Texas Honda responded

Thank you for the friendly message, Marta! We wouldn't be where we are today without the support from amazing clients like yourself. We look forward to welcoming you back again in the future! :) - The Team at First Texas Honda

August 06, 2022

This is the best dealership in Texas. The atmosphere is welcoming, the staff is always friendly and they never try to sell you something that your car doesn't really need. More

by Abhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
Report | Print
Aug 15, 2022 -

First Texas Honda responded

Abhi, your words of encouragement and support mean the world to us! We have always made it our goal to have a team of individuals that have a passion for delivering incredible experiences, so it makes us proud to see this feedback for Steven. We want to congratulate you on your sweet new ride and welcome you to the First Texas Honda family! Thanks so much for choosing us! :) - The Team at First Texas Honda

August 05, 2022

Ivan was the you man that helped me Professional focused The best i could ask for Thanks More

by Ronnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
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Aug 15, 2022 -

First Texas Honda responded

Ronnie, we couldn't have said it better ourselves! Ivan is a fantastic asset to this team and we feel incredibly lucky to have him. Furthermore, it makes us proud to see that he went above and beyond to create an exceptional experience for you. If there is anything you need from us in the future, we are just a phone call away! Thanks so much! :) - The Team at First Texas Honda

August 04, 2022

Customers for 30 plus years. Bobby Mills, our service adviser, is very professional and helpful. More

by MikeW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mills
Report | Print
Aug 15, 2022 -

First Texas Honda responded

Mike, thank you so much for supporting us through all of these years! We're smiling from ear to ear seeing this review for Bobby and we will be sure to pass your kind sentiments along to him; he will be so happy! We love what we do precisely because we get the opportunity to see awesome people like you every day. Thanks again for being such a loyal client and we'll see you next time! :) - The Team at First Texas Honda

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