First Texas Honda
Austin, TX
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How service should be done After may years putting up with "service" at another dealership we moved and fortunately are now close to First Texas Honda. Our first experiance he After may years putting up with "service" at another dealership we moved and fortunately are now close to First Texas Honda. Our first experiance here and what a difference! We were immediately greeted upon arriving, our advisor told us service would be overnight and provided with an loaner car. No waiting around. After a diagnosis, we were given options and great advice on repairs and at a reasonable cost. This great sevice will stay in mind when we look to purchase our next car. Finally a dealership with a quality service department I can recommend! More
Excellent! couldn't have been better Karl was wonderful to work with, i wanted a white 4 dr. Civic and he did have not here but, he found what i wanted very quickly and efficently. t Karl was wonderful to work with, i wanted a white 4 dr. Civic and he did have not here but, he found what i wanted very quickly and efficently. thank you so much! I love it! DORA NELL FOLEY More
Excellent experience in buying our honda pilot Excellent and professional support from start to finish and throughout our process of buying our honda pilot. Special kudos to Kevin Siebert and Charl Excellent and professional support from start to finish and throughout our process of buying our honda pilot. Special kudos to Kevin Siebert and Charlie Baldwin. More
Great customer service! Fred explained everything to me including the approximate time it would take and then explained the services that were recommended. Later he followed Fred explained everything to me including the approximate time it would take and then explained the services that were recommended. Later he followed up with an email to make sure I was happy with everything. More
Excellent service Had an amazing experience... Jorge explained everything and made our visit a wonderful experience, this is our second purchase with him and we loved o Had an amazing experience... Jorge explained everything and made our visit a wonderful experience, this is our second purchase with him and we loved our visit with him, always makes us feel welcome! Best of the best! More
Excellent service! Christian was very friendly and assisted with my service. The service took a little while but that’s to be expected on the weekend. I made an appointm Christian was very friendly and assisted with my service. The service took a little while but that’s to be expected on the weekend. I made an appointment for 1:30 and came in a little earlier (1pm) because I came in from Houston, but the service was great as always just took a little longer than I would have wanted. More
Great experience. Purchased a CR-V, and can’t say enough about the personal, friendly, no-pressure experience, start to finish. Great people who treated us great! And Purchased a CR-V, and can’t say enough about the personal, friendly, no-pressure experience, start to finish. Great people who treated us great! And to top it off, Beto gave me a great review of the car’s features before I drove off the lot! Thanks, Beto. More
SERIVCE My experience with this dealership was very fast and friendly. Everything was well explained and they had friendly staff. We will continue coming to t My experience with this dealership was very fast and friendly. Everything was well explained and they had friendly staff. We will continue coming to this dealer. More
Great introduction to First Texas Honda Liz offered us a great introduction to First Texas Honda in my search for a used car. Polite, thoughtful, and ready to get answers for us. Very easy t Liz offered us a great introduction to First Texas Honda in my search for a used car. Polite, thoughtful, and ready to get answers for us. Very easy to work with! More
Great Service and Attitue Went last week to have oil change and remote start fixed on my 2017 Honda (which I purchased elsewhere). I had scheduled an early appt. online but app Went last week to have oil change and remote start fixed on my 2017 Honda (which I purchased elsewhere). I had scheduled an early appt. online but apparently somehow the reservation was dropped and my name was not on the schedule. No problem! The guys took care of me right away, escorted me to the Service Lounge and keep me continuously updated on the progress of my service. I was there for a little over an hour and was checked out promptly and courteously. My remote start "issue" was an operator error and the guys didn't even snicker when showing me how to work it correctly! I had made a HUGE mistake and purchased a Chevrolet back in February, Every time I tried to have some minor repairs taken care of, the dealerships were TERRIBLE. Their employees were discourteous, uncaring and borderline liars and thieves. The car was great but their dealerships were AWFUL. In December, I drove the Chevrolet to a Honda lot (my previous car had been a Honda) and traded up. The service at this dealership reinforced why "once a Honda owner, always a Honda owner". Thanks guys! More