First Texas Honda

Very Helpful Service Anthony Bain did a great job yesterday as my service advisor. He was very helpful and friendly, and ensured that my car was ready very quickly. Anthony Bain did a great job yesterday as my service advisor. He was very helpful and friendly, and ensured that my car was ready very quickly. More

A different (in a good way) car buying experience Nik stepped up to the plate when the original salesperson with whom I had a 10:00 am appointment didn't show. I had two Ridgeline versions in mind and Nik stepped up to the plate when the original salesperson with whom I had a 10:00 am appointment didn't show. I had two Ridgeline versions in mind and Nik compared the features of the two versions for me. We discussed price and I accepted Nik's proposal for my chosen version. By 1:00 pm, I was the proud owner of a new 2019 Ridgeline RTL. Nik provided a tutorial on the truck features and delivered the new truck to my neighborhood auto repair shop where I left my 2007 Ridgeline for service. (I am keeping it in the family) My compliments to Nik and Mike Schwartz (financial manager) for a no-nonsense car buying experience. More

Great service from Ty- I had made the reservation online but it didn’t work so I was a little mystified about why they did not have my reservation but Ty was helpf from Ty- I had made the reservation online but it didn’t work so I was a little mystified about why they did not have my reservation but Ty was helpful and understanding! More

Regular maintenance Excellent in all areas, the service area was courteous and they were expecting me. The length it took to accomplish the work was the exact time they t Excellent in all areas, the service area was courteous and they were expecting me. The length it took to accomplish the work was the exact time they told me More

Great Dealership I bought new and have serviced my 2014 Honda Odyssey exclusively at First Texas. They also just handled a recall concern super promptly and provided I bought new and have serviced my 2014 Honda Odyssey exclusively at First Texas. They also just handled a recall concern super promptly and provided a new loaner overnight while the work was done. Also appreciate the weekend service hours. They make the whole service experience easy. I'll wax on a moment about my Odyssey. I consider myself a car guy and bought the Odyssey as a third car to fill the function of a trip car, a grandkid carrier, and a stuff hauler. What was surprising is that the van is so easy to drive around town, that I usually prefer to drive it over my other daily driver, a car guys kind of car. And on a trip, it's a hands down winner. Comfy, safe, roomy, and one can haul back a treasure or two. Sadly, I was given a new Odyssey to drive while getting my recall fixed, and it's an even better driving car than my 2019. My 2014 has just 35K miles, so it will have to be while. I guess. More

Another Honda in the family We came to an unexpected decision that we needed to replace our SUV. We came in thinking the HR-V was it, but we 3 in the family over 6 feet tall, we We came to an unexpected decision that we needed to replace our SUV. We came in thinking the HR-V was it, but we 3 in the family over 6 feet tall, we realized more was needed. John was knowledgable, patient, efficient and so great to work with. Marco in Finance was helpful and fast. We were in and our in 3 hours, including test drive, trade in and financing! Couldn't be more pleased with our new CR-V, another Honda (our 4th) and the whole experience at First Texas Honda! More

Oil Change Made Easy-With food for thought Why write about an oil change? Our family has been coming to First Texas Honda for several years (we own 3 Honda’s), and this was by far the easiest Why write about an oil change? Our family has been coming to First Texas Honda for several years (we own 3 Honda’s), and this was by far the easiest oil change ever. By that I mean no upsell for something I didn’t need, no “mysterious leaks” found at the dealership, just an in and out fast and simple oil change and tire rotation. Food for thought-Last time (several months ago) I was in for an oil change and was told I had a small leak-not urgent but might want to fix on this visit (about $400 repair). Been checking my garage floor-no leak. Took it into Honda this time, didn’t mention last service I was told I had a leak. First Texas did their multi-point inspection and found no leaks. Just food for thought, so I will still give a 5 star review. More

Service appointment I brought my car in for service for the 1st time. I had purchased my car at First Texas Honda but then moved to houston so it had always been serviced I brought my car in for service for the 1st time. I had purchased my car at First Texas Honda but then moved to houston so it had always been serviced out there. I needed to make sure the car was good to travel 2500 miles as I’m moving to the Northwest. Fred took excellent care of me and even called the Honda dealer in houston to see what services I had on the car over the last year so no work was duplicated. He was very courteous and friendly. I really appreciated his help and he called with updates and to let me know what services needed to be done to get the car road trip ready. He was the best service advisor I’ve worked with. More

Excellent car buying experience Jorge was amazing to work with. He was incredibly helpful, knowledgeable, and did not make me feel like I was being pushed into something. I felt extr Jorge was amazing to work with. He was incredibly helpful, knowledgeable, and did not make me feel like I was being pushed into something. I felt extremely comfortable leasing a car here and felt as though I had all the tools I needed to make the right decision on my CRV. I left feeling happy and accomplished. More

Personalized car buying experience We worked with Pete and he was engaged with our needs and interests from our first meeting. We were very pleased with the commitment to getting us the We worked with Pete and he was engaged with our needs and interests from our first meeting. We were very pleased with the commitment to getting us the car we wanted - with the features we wanted at the right price. I was satisfied with the outcome and very happy with our purchase! More