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First Texas Honda
Austin, TX
2,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 12, 2018
Liz Files was a pleasure to work with Although I did not buy a Honda this time around, I found Liz Files to be an excellent example of the kind of sales person I like to work with. Direct Although I did not buy a Honda this time around, I found Liz Files to be an excellent example of the kind of sales person I like to work with. Direct, pleasant, knowledgeable, responsive. More
by Jack Craft
Employees Worked With
Liz Files
August 10, 2018
great facility and great service. Great service and care from top to bottom. Facility has lots of great amenities and the process was relatively pain free all around. I'd certainly con Great service and care from top to bottom. Facility has lots of great amenities and the process was relatively pain free all around. I'd certainly consider going back again. More
by EDOG
Employees Worked With
Kevin Siebert, Daniel Benson
August 10, 2018
Exceptional website, dealership, selection & Salesperson We found the First Texas Honda website to be really helpful to narrow down our choices & check availability. The dealership was clean & well organize We found the First Texas Honda website to be really helpful to narrow down our choices & check availability. The dealership was clean & well organized. We were greeted right away, but not overly like some dealerships. The entire process was efficient. The selection of vehicles was more than other dealers we checked by a lot. The test drive was smooth & they worked on the details of the trade while we test drove 2 vehicles that we were deciding between. We highly recommend this dealership. More
by T. Reid
Employees Worked With
Liz Files
August 10, 2018
Service They always give us great service. Always so personal and competent. It is very convient to get a loaner car while my car is being serviced. They always give us great service. Always so personal and competent. It is very convient to get a loaner car while my car is being serviced. More
by Ouidaw
Employees Worked With
Jack Wright
August 10, 2018
Oil change and tire rotation faster than expected They said it might take 2 hours. It took just 1. The waiting area is pleasant with free snacks, coffee and internet. The person who helped me was very They said it might take 2 hours. It took just 1. The waiting area is pleasant with free snacks, coffee and internet. The person who helped me was very nice, every step of the way, and even walked me to my car! More
by Deborah2018
Employees Worked With
AJ Cuevas
August 09, 2018
Excellent, helpful and timely responsiveness. Service representatives were courteous and helpful. Response turnaround was very good, and follow-up communications excellent. Very happy with the r Service representatives were courteous and helpful. Response turnaround was very good, and follow-up communications excellent. Very happy with the repairs and additional services done on my car, and the total cost was much more reasonable than I was anticipating. More
by patrickSam
Employees Worked With
Aaron Yiu
August 09, 2018
On vacation and helped me out in a pinch We were on a family vacation and "VSA" and "check emissions" lights came on. Took my Odyssey into First Honda the first thing the next day (a Wednesd We were on a family vacation and "VSA" and "check emissions" lights came on. Took my Odyssey into First Honda the first thing the next day (a Wednesday). They ran a diagnostic check and lo and behold it needed a "ring job". They contacted Honda America who agreed to pay for the re-ring procedure parts and labor. They said it would take until the following Monday to make the repairs. I explained my situation (in a resort in Marble Falls, with family, with a Saturday check out). Anthony Bain said they would try and get my care fixed by Saturday. They gave me a loaner (unfortunately I had to take the first loaner back and get a second) and Saturday would be fine. Anthony called on Friday at 2:00 pm and said the car was done. Wow, great turn around time and the use of a loaner so we could continue to haul the grand kids around was outstanding. Thank you Anthony Bain and First Honda. More
by Curt C
Employees Worked With
Two employees in the "loaner" department. Did not catch their names., Anthony Bain
August 09, 2018
Helped get me back on the road with a new tire! Tire damaged due to a road hazard. Fred informed me of what the tech had discovered and I was on the way to getting a replacement tire in a timely ma Tire damaged due to a road hazard. Fred informed me of what the tech had discovered and I was on the way to getting a replacement tire in a timely manner. More
by El Paso
Employees Worked With
Fred Mathis
August 08, 2018
World class customer service. Thoughtful and professional. Friendly, Helpful and knowledgeable.without being pushy. Very patient with explaining, walking through and demoing several vehicle packages, recognizi Friendly, Helpful and knowledgeable.without being pushy. Very patient with explaining, walking through and demoing several vehicle packages, recognizing the initial complexity of the high end navigation and entertainment center packages, Offered and delivered after sales orientation and assistance with setting up comfort and driveability options. More
by Honda Hound
Employees Worked With
Peter Deneergaard, Marco Cantu
August 08, 2018
I ❤ First TX Honda I purchased my first Honda in 1998 at First Texas Honda and been going there every since. I tried Howdy Honda twice, once in 2009 to purchase a vehicl I purchased my first Honda in 1998 at First Texas Honda and been going there every since. I tried Howdy Honda twice, once in 2009 to purchase a vehicle and the service was so bad I went to First Texas the following day and made my purchase there. In 2017 I tried Howdy Honda again to service my CRV, due to their close proximity to my house, that was a mistake I will never repeat again. Even though it's about 30 miles away, I will only go to First Texas Honda for all my vehicle(s) needs. More
by Linda Wiggins
Employees Worked With
Anthony Bain
