First Texas Honda

Starter motor, A/C repair under MasterTech Warranty My service advisor Jack had to do a lot of extra work, over and above a normal service visit, because he had to provide documentation to the extended My service advisor Jack had to do a lot of extra work, over and above a normal service visit, because he had to provide documentation to the extended warranty company, MasterTech, to get the parts we needed. I really appreciate his efforts - the car starts great and the A/C is very cold. Thanks Jack! More

Simple Fix My service adviser, Chris, made my stop to check out a noise quick and easy! He was able to fix the issue himself so I did not have to wait long at al My service adviser, Chris, made my stop to check out a noise quick and easy! He was able to fix the issue himself so I did not have to wait long at all. More

oil Change My only issue was the amount of time I had to stay with my car before I could go to your waiting room. Way too long. My only issue was the amount of time I had to stay with my car before I could go to your waiting room. Way too long. More

Excellent,,,awesome,,professional,, and very good attention Very good salesman,,,excellent service,the first Honda personnel are incredible,nice people,,,good cars,,,affordable price,,, I recommend this place i Very good salesman,,,excellent service,the first Honda personnel are incredible,nice people,,,good cars,,,affordable price,,, I recommend this place if you want to buy a honda,,,any models,, ,thank you guys!!!!!!, More

Thorough The service department listened to all of my concerns and did a very thorough job checking everything out for me! Thank you so very much! The service department listened to all of my concerns and did a very thorough job checking everything out for me! Thank you so very much! More

Getting a car was a nightmare...until Jesse! So even though I own my own successful business, pay all my bills on time, and I'm generally responsible when it comes to finances, I had no credit. A So even though I own my own successful business, pay all my bills on time, and I'm generally responsible when it comes to finances, I had no credit. As a result, it was super tough to get a car particularly because I was given my first car (so no credit there). After working with different banks and going to different dealers, I was getting pretty frustrated, then finally I met Jesse and he was TREMENDOUSLY helpful and even DROVE FOUR HOURS to bring papers for my Mom to sign (she was co-signing) because it wasn't practical for her to drive up. Thanks Jesse! More

Thanks Everyone was extremely helpful and very friendly. I would definitely recommend this dealership to friends. I enjoyed the level of professionalism in c Everyone was extremely helpful and very friendly. I would definitely recommend this dealership to friends. I enjoyed the level of professionalism in customer service here!! More

2004 Honda Pilot service team great The service team is great in dropping off your car and getting into a loaner car. Originally thought would be a quick recharge of A/C since still work The service team is great in dropping off your car and getting into a loaner car. Originally thought would be a quick recharge of A/C since still working but struggling at stop lights and low speeds. But turned out to be broken radiator fan, and would need to stay an extra day for parts for a 2004. But great to have a loaner car (kids loved being in a new Honda Pilot loaner while the 2004 Honda Pilot being fixed). I know price of service might seem higher, but factor in the cost of getting a rental elsewhere (which I had to do in the past with other car dealerships), and it is a good price. All the service staff made sure I was in and out quickly, walking me to where I needed to go next, taking me to the loaner car, etc. Also impressed with the initial team who gets your car set up for entering into service, very helpful and friendly. Also thankful for weekend hours, I could not get to back Friday night, and able to pick up at my convenience on Saturday. More

Efficient, genuine, and considerate. Im short words Jorge knew my hesitation on going through the purchase experience. Waiting long hours without hope would have driven me crazy. He begun Im short words Jorge knew my hesitation on going through the purchase experience. Waiting long hours without hope would have driven me crazy. He begun the process by offering me ways to save time like completing application via web and viewing inventory list ahead of time. I came in I knew I had a preapproval, the amount, and the car I wanted. We purchased a car in what seemed half the time of what am average person waits to drive a car off the lot. Jorge definitely understood I wanted to make things quick and he did his best to save time I’m anyway he could and got me a good deal with his team. He also fed me dinner ?? He’s the best! More

John was very friendly and helpful Got referred to John from a friend, and he was great to work with. Very helpful, no high pressure tactics or anything like that. Everyone else I dea Got referred to John from a friend, and he was great to work with. Very helpful, no high pressure tactics or anything like that. Everyone else I dealt with at the dealership was equally friendly and helpful. I would definitely recommend him and this dealership. More