First Texas Honda
Austin, TX
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Odyssey maintenance I came in for an oil change and left with an oil change, new spark plugs, and timing belt/tensioner replacement. Wasn’t expecting to have all that ser I came in for an oil change and left with an oil change, new spark plugs, and timing belt/tensioner replacement. Wasn’t expecting to have all that service done but my Odyssey just hit the 100,000 so it was time. Ty was nice and courteous and was quick to get me into a loaner. A little over 24 hours later, my van was ready. No complaints here. More
Staff members are considerate and knowledgeable It was time for a new car, and as a longtime Honda owner, I knew I needed another civic. I went to First Texas having done my research, and was treate It was time for a new car, and as a longtime Honda owner, I knew I needed another civic. I went to First Texas having done my research, and was treated with respect. I spent a chunk of time with Nik test driving cars, and he clearly demonstrated his grasp of the mechanics of each model. After the test drives, we discussed pros/cons, and at no moment did I feel pressured to make a decision. Even after shopping around town, I decided to return to First Texas because the staff members are all considerate to not just the buyers, but among themselves. Thanks for a pleasant experience! More
Routine service and recalls Fast, friendly service. Recall to correct mid seating structure meant the car would be "in work" overnight. So, they offered a loan car and got me on Fast, friendly service. Recall to correct mid seating structure meant the car would be "in work" overnight. So, they offered a loan car and got me on my way. More
Greg Powell is awesome! Very smooth and friendly experience. Gregory was prompt courteous, helpful, and interested in getting my questions answered quickly and completely. Th Very smooth and friendly experience. Gregory was prompt courteous, helpful, and interested in getting my questions answered quickly and completely. There were no hassles at all. More
Just What I Have Grown to Expect I have been taking my cars to Texas Honda for years to get them serviced. I have always been pleased with the competence and efficiency of the servic I have been taking my cars to Texas Honda for years to get them serviced. I have always been pleased with the competence and efficiency of the service that I have received. This visit was no exception. I know that when I take my Honda to Texas Honda, the work that my car needs will be explained to me and I will not be pressured to get things done that are optional. I will be given what I need and no more. My representative was Jonathan Henville and he could not have been more helpful. More
Above & Beyond FTH provides a consistent pleasurable customer service experience. I have had Anthony Bain as my service rep a few times now and his service continues FTH provides a consistent pleasurable customer service experience. I have had Anthony Bain as my service rep a few times now and his service continues to get better and better. Aj was very kind to walk slow with me to my car as the sole of my shoe had blown out. More
Great service! I took my car to First Texas Honda due to a airbag recall. The service was outstanding. We didn't even have an appointment, and we were in and out i I took my car to First Texas Honda due to a airbag recall. The service was outstanding. We didn't even have an appointment, and we were in and out in less than 2 hours. Thank you Ty and First Texas Honda for a job well done! More
Friendly, knowledgeable, honest I would highly recommend this dealership and service center to everyone. I have been returning there for every service my Honda has needed since I bo I would highly recommend this dealership and service center to everyone. I have been returning there for every service my Honda has needed since I bought it. Each time I have been greeted and catered to with the utmost professionalism and courtesy. They have always been honest and trustworthy and fair. Thanks for the teat service. More
No pressure, on time This review is really for Jonathon Henville. A different service manager was assigned to me in May 2018 who pushed me to get unnecessary work done - This review is really for Jonathon Henville. A different service manager was assigned to me in May 2018 who pushed me to get unnecessary work done - very disappointing. Jonathon did not do this and gave me the impression that he was being honest and transparent. That is all I ask for when I take my car in to be serviced. Please don't tell me I should replace something that is fine and doesn't need to be replaced for another year or more. Jonathon was straight with me and told me what I will probably need to have done in about six months. This helps me to plan ahead! More
Service I came for an oil change and check tires. Was given an affordable option for my car. It took a long time-busy Monday but car rides like new. I came for an oil change and check tires. Was given an affordable option for my car. It took a long time-busy Monday but car rides like new. More