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First Texas Honda

Austin, TX

4.8
2,663 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,663 reviews

September 09, 2018

Terrific service! Nik gave me the best service I could have ever asked for. I felt comfortable purchasing my vehicle and confident that Nik had my best interest at mind More

by Big boi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Arturo Ponce
September 09, 2018

Service with a surprise (price increases) I was disappointed that First Texas Honda had raised their prices for oil changes. My next oil change will be done at a shop closer to my house. I do More

by Cnelson25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Rex
Sep 10, 2018 -

First Texas Honda responded

Thanks for your feedback. We pride ourselves on offering premium services for our customers. In addition to adding new technology and processes to enhance the customer experience, we are proud to offer our guests unparalleled value as well. This includes excellent customer service professionals, high-quality work from our Honda Certified Technicians, and extra customer amenities such as a free cafe and an extensive loaner fleet. Please know that we still offer one of the most competitive full synthetic oil changes in the region. Thank you for your review! It's our hope to have the opportunity to serve you again in the future and until then, we wish you all the best. Cody Penna, Service Manager

September 08, 2018

Purchased our 3rd Honda from First Texas Our salesman, Gregory Powell was great to deal with. He knew the inventory, was organized and very personable. I also wanted to note Jay Jank wh More

by Texas crv girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Gregory Powell, Mike Schwartz, Howard Shaw
September 08, 2018

Service Department I came to the Service Department as a walk-in for an oil change. Andre Kamouie is the advisor that assisted me. He was very professional, friendly a More

by Moncada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
September 07, 2018

Making Buying a New Vehicle Enjoyable! Purchasing a new vehicle can be exhausting - but not at First Texas Honda. The process was reasonable efficient and pain free. I did not feel pressure More

by D2Conn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schwartz, Jared Robinson
September 07, 2018

Professional, attentive, friendly.... Jorge is best salesman I’ve know. He did a great job. Although I had some problems for the purchase, he was always attentive. In the end we were able More

by Christian R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega
September 07, 2018

Wonderful customer service! I was assisted quickly by Fred Mathis, a girl I've named "Queen" Victoria who helped find the right tire replacement, and "Little California", I belie More

by RNRR33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Queen Victoria" and Little California, his name starts with a "E", Fred Mathis
September 07, 2018

We now own two Honda CRV"S We purchased the car that we wanted a 2018 CRV, we maybe paid a little to much for the car but what the heck we are happy. More

by Colonel United States Air Force Retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Files
September 07, 2018

Purchased 2018 Clarity Great job everyone! Came in on a Sunday & was able to get everything done in a timely fashion. Excited to learn more about the Clarity. More

by pc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Kristin Hiler
September 06, 2018

Friendly and Professional First Texas Honda really tries to make exclamation point not only in sales, but also in services. Dealers and technicians will always be frank about w More

by jaraba900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
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