Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

First Texas Honda

Austin, TX

Overview
Reviews
Vehicles
4.7
2,686 Reviews
Call Dealership (512) 220-1121
View Awards

3400 Steck Avenue

Austin, TX

78757

Directions

By Type

Showing 2,686 reviews

August 26, 2022

Thanks for getting me out the door in exactly the promised time! Appreciate the promptness. More

by JFox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark
Report | Print
Aug 26, 2022 -

First Texas Honda responded

JFox, we are smiling from ear to ear reading this wonderful message you have left for our crew! Thank you for putting your trust in us & allowing us to service your vehicle. The pleasure was all ours to assist and we look forward to the next time you make it our way! :) - The Team at First Texas Honda

August 26, 2022

Efficient, Helpful, Considerate and Pleasant Experience. I will recommend and share this with everyone I know More

by Annacb97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Report | Print
Aug 29, 2022 -

First Texas Honda responded

Annacb97, it's great to see that you had a fantastic experience with us! Thank you so much for your words of encouragement, praise, and support. We love serving awesome clients like you each day! :) - The Team at First Texas Honda

August 25, 2022

It is always a pleasure to bring my Honda for service at First Texas Honda. Very nice waiting area and professional service. More

by vbristol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark
Report | Print
Aug 26, 2022 -

First Texas Honda responded

Vbristol, thank you for the raving review! It's always nice receiving feedback like this as it encourages our team to do even better for our clients. We appreciate you choosing us and look forward to the next time we can assist! :) - The Team at First Texas Honda

August 24, 2022

Greg, Aaron, Jeff, and Dan went out of their way to be extremely helpful. We are older and needed extra time to get used to the car and be sure we had the right car. More

by patcorlett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia, Gregory Powell, Jack Kresky, Dan Boone
Report | Print
Aug 24, 2022 -

First Texas Honda responded

Patcorlett, we are so happy that you had a great experience with Greg, Aaron, Jeff, and Dan! It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience, and we will make sure your kind words are shared with the team. Thanks so much and please let us know the next time we can assist! :) - The Team at First Texas Honda

August 23, 2022

As usual, everything and everyone was great! ! Can’t imagine taking my Honda CRV anywhere else. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
Aug 24, 2022 -

First Texas Honda responded

Susan, we love seeing reviews like this from happy clients like you! Thanks so much for your feedback. It's our mission to provide the best possible service experiences to our guests, so we're delighted to see that this commitment was reflected in your visit. We look forward to seeing you again in the future! :) - The Team at First Texas Honda

August 21, 2022

Thankful for Ivan as my advisor. Professional and courteous, I hope he sticks around! Appreciated the lavender latte and a clean large dealership with A/C to get my walking exercise More

by mmuenchinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Report | Print
Aug 22, 2022 -

First Texas Honda responded

Mmuenchinger, we're so happy to see that you enjoyed everything about your experience here, including the delicious lavender latte made by our awesome barista! Thank you for leaving this friendly feedback for Ivan. He is a true asset to this team, so it's nice to see him getting the recognition he deserves. We appreciate you allowing us to serve you and we cannot wait to welcome you back again in the future! :) - The Team at First Texas Honda

August 21, 2022

I was happy with the service and with the tech. That’s it, but this app requires 15 words in a review, so I added another sentence. 30 words! Nice! More

by elcheeco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Report | Print
Aug 22, 2022 -

First Texas Honda responded

Elcheeco, thank you for going the extra mile to come on here & leave some supportive feedback for our team! We're delighted to see that Fred left you with an excellent impression and we hope you will let us know if there is anything we can assist with down the road. Thanks a million and have a great day! :) - The Team at First Texas Honda

August 20, 2022

This place makes me look forward to my car needing service, the friendliest people work here! Also the coffee bar is awesome and the space is big enough for people to work comfortably while they wait! More

by sigma23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hotmann
Report | Print
Aug 22, 2022 -

First Texas Honda responded

Sigma23, we are flattered by this wonderful message you have left for our team! This is exactly the kind of experience we want to be known for providing, so please know how much we appreciate this review. We hope you will be back to see us again in the future, even if it's just to grab a delicious snack & drink from our cafe! Thanks so much and have a great day. :) - The Team at First Texas Honda

August 20, 2022

I have been doin business here for the past 12 years and have never been disappointed in service or car purchases. This time an job was done. I can depend on these folks to help me keep my car running in ex More

by Orodelpaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Report | Print
Aug 22, 2022 -

First Texas Honda responded

Orodelpaso, we are grateful that you have stuck by us through all of these years! We wouldn't be where we are today without clients like you supporting us, so thank you for coming on here to share this positive feedback. We look forward to the next time we can welcome you back to assist! :) - The Team at First Texas Honda

Aug 23, 2022 -

Orodelpaso responded

Thanks again.

August 19, 2022

Never really found the problem in the transmission. Flushed fluid and put new tires on since old ones were cupping and car was noisier. Also aligned wheels. More

by SWENERGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, Anthony Raglin, Carlos Cortez
Report | Print
Aug 22, 2022 -

First Texas Honda responded

SWENERGY, thank you for sharing this supportive feedback with us! It's great to see that Anthony R, Carlos, and Anthony H were able to deliver a great service experience and leave you with an excellent impression. In regards to the transmission issue, we're sorry to hear that you left without that being resolved! I am unable to locate a file associated with your DealerRater profile name, but if you are open to it, I'd love to chat with you personally about this so I can be of further assistance! Please contact me directly at Christopher.Sutton@firsttexashonda.com and I will be happy to help. Thank you again for the support and have a great day! :) - Chris Sutton, Service Manager

1
...
15
16
17
...
269