Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
First Texas Honda
Austin, TX
2,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,663 reviews
October 20, 2018
REgular maintenance for my 2017 Honda Accord EX-L Jack Wright provided great service and made sure everything was completed properly! He met me outside at the time I said I would be arriving, and stay Jack Wright provided great service and made sure everything was completed properly! He met me outside at the time I said I would be arriving, and stayed with me until I had a loaner/rental car. Overall the experience was excellent! More
by honda service
Employees Worked With
Jack Wright
October 18, 2018
One of the best experiences at a car dealership. Our Salesman, Kevin Seibert was very knowledgeable and accomodating in his dealing with us. He willingly brought our auto, not the new one, to the ga Our Salesman, Kevin Seibert was very knowledgeable and accomodating in his dealing with us. He willingly brought our auto, not the new one, to the garage for us to help us avoid the heavy rain that was going on. We discovered that our front window was chipped and he ordered a replacement for us and set an appointment to have it replaced. He then offered a loaner car for us and offered a porter to bring our car to us and to retrieve the owner so we would not be inconvenienced. The cafe was wonderful and made the wait during our time at First Honda seem much shorter. This was our first new car purchased in about 30 years. Well done First Honda. More
by Pilotman
Employees Worked With
Mike Broderick, Kevin Siebert, Daniel Benson, Kim Dawson, Jalisa Orange
October 16, 2018
Keeping my 20 year old Civic on the road I feel safe and secure with trusting 1st Texas with the care of my car. Service is always good and my car may have some cosmetic problems but she run I feel safe and secure with trusting 1st Texas with the care of my car. Service is always good and my car may have some cosmetic problems but she runs well and I trust my service representative and the mechanics with the care of my car which gives me great confidence to get behind the wheel of my car and go. Thank you 1st Texas for caring as much about my "old" car as you do the new ones. More
by Sandy807
Employees Worked With
Jack Wright
October 16, 2018
Service at First Texas When the a/c in my 5 year old Civic quit working, I booked an appointment online, met with Jack, and was on my way in a loaner car in no time. Jack w When the a/c in my 5 year old Civic quit working, I booked an appointment online, met with Jack, and was on my way in a loaner car in no time. Jack was very communicative throughout the week and did a great job explaining the work that needed to be completed. More
by Swheeler
Employees Worked With
Jack Wright
October 16, 2018
A3 Service Quick service < 2 hrs. I like the updates via cell phone. I don't like hard sales tactics. Andre was great. He has a lot of positive energy. Quick service < 2 hrs. I like the updates via cell phone. I don't like hard sales tactics. Andre was great. He has a lot of positive energy. More
by mike98
Employees Worked With
Andre Kamouie
October 16, 2018
Complete fulfillment of expectations AJ Cannon, Product Specialist, and the team at FirstTexasHonda listen carefully to the buyer and then work diligently for fulfillment of the buyer’s AJ Cannon, Product Specialist, and the team at FirstTexasHonda listen carefully to the buyer and then work diligently for fulfillment of the buyer’s expectations. There are no surprises in making the deal. Professionally, fairly, and joyously, this dealership delivers as promised. More
by PCThiker
Employees Worked With
Anthony Herrera, Amanda Day, Arturo Ponce, Christopher Sutton, AJ Cannon
October 13, 2018
Repairs Anthony B. and the rest of the service crew were extremely helpful. Drop off and pick up of vehicle was fast and efficient. I was provided a complime Anthony B. and the rest of the service crew were extremely helpful. Drop off and pick up of vehicle was fast and efficient. I was provided a complimentary rental while my car was repaired. Quality work, and issue was resolved quickly! Best dealership experience, thus far. More
by Ccarr
Employees Worked With
Anthony Bain
October 13, 2018
State Inspection and Oil Change The staff was courteous and competent. It was a busy day, but the staff kept me informed and up-to-date. They even brought my car over to me so I wo The staff was courteous and competent. It was a busy day, but the staff kept me informed and up-to-date. They even brought my car over to me so I would not get wet in the rain. More
by honda, ginny8
Employees Worked With
Taylor Olson
October 13, 2018
Awesome It was a beautiful experience, shout out to Mr. John Hanson for helping me out I’m more than satisfied with my purchase. I’d definitely recommend him It was a beautiful experience, shout out to Mr. John Hanson for helping me out I’m more than satisfied with my purchase. I’d definitely recommend him to any family or friends, he was very friendly and he went out of his way to look after me the whole way through. Thank you John!! More
by Averyw0w
Employees Worked With
Ana Angel, John Hanson
October 12, 2018
Awesome Service is good and completed within duration time. Also explained couple of things required for service and fluids running time for the car. If they Service is good and completed within duration time. Also explained couple of things required for service and fluids running time for the car. If they have cab for drop off available for all timings, it will be appreciated More
by Gani
Employees Worked With
Ty Winn
