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First Texas Honda
Austin, TX
2,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 05, 2018
Oil change on the wife's Accord! Another great trip to First Texas! I was late for my appt, but Trevor and Ty still took great care of me! The car was ready when I was told it would b Another great trip to First Texas! I was late for my appt, but Trevor and Ty still took great care of me! The car was ready when I was told it would be, great experience! Josh More
by Joshuallen
Employees Worked With
Trevor Self, Ty Winn
November 05, 2018
Quick, professional service! I had an oil change and safety inspection completed, and it was done very quickly and professionally, with good customer service from the rep, Ty Winn I had an oil change and safety inspection completed, and it was done very quickly and professionally, with good customer service from the rep, Ty Winn. More
by Paul70
Employees Worked With
Ty Winn
November 03, 2018
Professional, timely, courteous Discussed the issues impacting the service needed clearly. Provided a loaner since it took a couple of days. Kept me posted on progress. Each perso Discussed the issues impacting the service needed clearly. Provided a loaner since it took a couple of days. Kept me posted on progress. Each person I spoke with helpful and courteous. More
by DDT
Employees Worked With
Trevor Self, Fred Mathis
November 02, 2018
The way service should work Jack Wright was incredible. He understood my concerns. Kept me informed and up to date through the whole repair process in which our 2010 Crosstour Jack Wright was incredible. He understood my concerns. Kept me informed and up to date through the whole repair process in which our 2010 Crosstour leaked some oil into the Pistons and the engine light came on. He worked to save me on labor cost by thinking ahead and recommending upcoming services. Car runs great and I'm confident the car won't break down. More
by ARTEMUs7
Employees Worked With
Jack Wright, Marty Rex
November 02, 2018
Service itself great; time-consuming, confusing check-out. My chief difficulty had to do with the fact that we have two Hondas (2004' 2010), which we wanted serviced in subsequent days. But in the turn-around My chief difficulty had to do with the fact that we have two Hondas (2004' 2010), which we wanted serviced in subsequent days. But in the turn-around we seemed to get lost in the shuffle, resulting in confusion about our original appointment times and who we were working with. More
by perrylogan
Employees Worked With
Aaron Yiu, Fred Mathis
November 02, 2018
Easy, kind, and quick service Jack took care of us. Had two cars in at the same time. Both with loaners. They helped move car seats and made hot chocolate for my kids. Jack took care of us. Had two cars in at the same time. Both with loaners. They helped move car seats and made hot chocolate for my kids. More
by Benmont
Employees Worked With
Jack Wright
November 01, 2018
Always good service! I was able to book appointment easily. AJ took care of everything and getting a loaner vehicle at the last minute was no issue. Car was done at time p I was able to book appointment easily. AJ took care of everything and getting a loaner vehicle at the last minute was no issue. Car was done at time promised and is running great. More
by SPC
Employees Worked With
AJ Cuevas
November 01, 2018
The best Every representative of FTH was polite, helpful and reassuring. I am always a little apprehensive when I take my car in, but FTH personnel alleviate t Every representative of FTH was polite, helpful and reassuring. I am always a little apprehensive when I take my car in, but FTH personnel alleviate that. More
by random.caesar06
Employees Worked With
Anthony Herrera
November 01, 2018
Minor design flaw A minor part broke unexpectedly after just a few thousand miles. There was no attempt to shift blame or to charge for replacement. Everyone was extrem A minor part broke unexpectedly after just a few thousand miles. There was no attempt to shift blame or to charge for replacement. Everyone was extremely helpful. I left delighted -- something I haven't felt about a dealer shop in a long time. More
by Hornfan
Employees Worked With
Anthony Herrera
November 01, 2018
Regular Maintenance. I trust First TX Honda to service my car since I've never felt pressured to "buy" anything or told I need unnecessary work. Very professional staff. I trust First TX Honda to service my car since I've never felt pressured to "buy" anything or told I need unnecessary work. Very professional staff. More
by Millie
Employees Worked With
Fred Mathis
