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First Texas Honda
Austin, TX
2,700 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 12, 2018
always good have been using 1st texas service for 20 years and am very satisfied. I have had different service advisors, but alway happy. Fred Mathis was very hel have been using 1st texas service for 20 years and am very satisfied. I have had different service advisors, but alway happy. Fred Mathis was very helpful. More
by betty
Employees Worked With
Anthony Bain, Fred Mathis
December 12, 2018
Everything was great!! Fred Mathis did an amazing job. Dropped the car off on way to work, got a coffee inside the dealership, then picked up the car after work. Very easy a Fred Mathis did an amazing job. Dropped the car off on way to work, got a coffee inside the dealership, then picked up the car after work. Very easy and a great experience. More
by Andy123
Employees Worked With
Fred Mathis
December 12, 2018
Easy, friendly, professional service Busy service lanes, immediate attention is given, complementary wiper fluid, comfortable waiting area with fast WiFi and mocha lates, good explanation Busy service lanes, immediate attention is given, complementary wiper fluid, comfortable waiting area with fast WiFi and mocha lates, good explanations on work done. I can see improvements made every time I visit for my Honda maintenance. Keep up the good work. More
by Hfit2010
Employees Worked With
Andre Kamouie
December 10, 2018
Great customer service A.J., my service rep, and his assistant (trainee), Ty, were both very courteous, friendly, and professional. I took my car in for a recall notice and A.J., my service rep, and his assistant (trainee), Ty, were both very courteous, friendly, and professional. I took my car in for a recall notice and was given a loaner car so I could run errands while my car was in service. They also did a 12 point inspection at no charge and explained everything in detail. The whole process was easy and efficient. More
by Colleen2329
Employees Worked With
AJ Cuevas, Ty Hammonds
December 10, 2018
Recall service repair Wesley took great care of me. He ordered the necessary controlled parts immediately and got the car back to me earlier than expected. They supplied Wesley took great care of me. He ordered the necessary controlled parts immediately and got the car back to me earlier than expected. They supplied me with a rental car. Great communication. More
by LJ
Employees Worked With
Wesley Warmke
December 10, 2018
CRV purchase I recently purchased a CRV from First Texas Honda and the experience was outstanding. All of the people I dealt with were professional and knowledgeab I recently purchased a CRV from First Texas Honda and the experience was outstanding. All of the people I dealt with were professional and knowledgeable about the products. I would encourage anyone to consider this dealership. More
by Cschmidt1944
Employees Worked With
Lance Payne, Daniel Benson
December 09, 2018
Solved problems, fixed other problems found! I took my vehicle in for a specific problem, but rolled out with additional issues found and fixed. Was a considerable more expensive experience than I took my vehicle in for a specific problem, but rolled out with additional issues found and fixed. Was a considerable more expensive experience than I was expecting, but happy that my vehicle will be safe to drive. Unlike previous visits, I only noticed one thing .. and the vehicle was not cleaned up or washed like it was in the past. More
by jewettg
Employees Worked With
Wesley Warmke
December 07, 2018
Good Service Had an excellent Service experience on my recent service trip to get my punctured tire repair. Very structured staff and the response was very quick. Had an excellent Service experience on my recent service trip to get my punctured tire repair. Very structured staff and the response was very quick. More
by Varun
Employees Worked With
Trevor Self
December 07, 2018
Great experience purchasing a car My wife and I were very impressed with our salesman Chris Winters. He was extremely knowledgeable, courteous and friendly. He was not “pushy” at all: My wife and I were very impressed with our salesman Chris Winters. He was extremely knowledgeable, courteous and friendly. He was not “pushy” at all: he let the car speak for itself. We were fortunate to have met Chris and would recommend him to anyone looking to buy a car. More
by Rosacat
Employees Worked With
Jason Biniak, Carlos Contreras, John Yoon, Chris Winters
December 06, 2018
Repair malfunctioning key (which really wasn't). Aaron got me a loaner car and then followed up with the key problem. He discovered the key was the wrong one for my new Honda. I found the right on Aaron got me a loaner car and then followed up with the key problem. He discovered the key was the wrong one for my new Honda. I found the right one at home and it solved my problem. In the meantime he suggested I have my 6 mo oil change and tire rotation while I was already signed in at the Service Department.. This meant I didn't have to return the car a second time, More
by john carperson
Employees Worked With
Aaron Yiu
