First Texas Honda

Very pleasantly surprised, and grateful I bought my Accord! My rating of a First Texas Honda car-buying experience as "Excellent" is totally due to my Sales Rep, John Hanson. He listened, found the car I wanted My rating of a First Texas Honda car-buying experience as "Excellent" is totally due to my Sales Rep, John Hanson. He listened, found the car I wanted, explained everything clearly, answered every question honestly, worked my deal with full disclosure involving my trade-in, and changed my worry over all the new technology into appreciation of all a new Accord offers. At no time did it ever seem John was not on MY side while contemplating the purchase. Then John test drove it with me and scheduled the next day for a complete technical lesson with the dealership's technician, Beto, after getting it out on the highway himself to demonstrate lane and brake assistance. No doubt their commitment to excellent follow up full service is real. Having just completed my tech appointment with Beto, I feel excited and clear. Beto is such a good teacher! So so glad I bought the car! More

Great service Service appointment was dealt with professionally. Chris was friendly and knowledgeable. He indicated that the service might take awhile due to many c Service appointment was dealt with professionally. Chris was friendly and knowledgeable. He indicated that the service might take awhile due to many cars ahead of me. Car was ready sooner than expected. More

Good experience for purchase a certified pre-owned civic Great service for answering any question I have for buying a certified used car. High effectiveness of the process, and even refinished the door hand Great service for answering any question I have for buying a certified used car. High effectiveness of the process, and even refinished the door handle before I complete the whole process. More

the best! I love that I can make an appointment online and I can select the service adviser that I want to work with. Chris Buchanan always takes great care of I love that I can make an appointment online and I can select the service adviser that I want to work with. Chris Buchanan always takes great care of me, tells me what needs immediate attention and how to pace the other items to fit with my budget. I trust his suggestions and know that he is looking out for me. Cristian is such a sweetie and always makes me happy to see him!! I feel like I am hanging out at a friends house when I wait for my oil change and the baristas are always super friendly towards my dog and me, giving us treats and the coffee I like. More

Recall Service I had an appointment. They were very busy at the time with drive in non appointment customers. They got me in on time and out in a little over an ho I had an appointment. They were very busy at the time with drive in non appointment customers. They got me in on time and out in a little over an hour. More

Personalized service--Highly professional ! Very competent Service Advisers are with you from start to finish. My adviser called to my attention that the part I needed to replace was under warra Very competent Service Advisers are with you from start to finish. My adviser called to my attention that the part I needed to replace was under warranty ! Who knew! Aside from that, the whole dealership simply gives the impression of a very well run business. I also enjoyed complimentary snacks and beverages while waiting for my car in a very comfortable waiting area! More

awesome Jack was great. Kept me posted as to length of wait, etc. Explained services needed Also the cost. Overall I was very pleased with the service, Aw Jack was great. Kept me posted as to length of wait, etc. Explained services needed Also the cost. Overall I was very pleased with the service, Awesome!!! More