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First Texas Honda
Austin, TX
2,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,663 reviews
December 17, 2018
Pilot oil change My service rep, Fred Mathis is the best service rep I’ve ever had and the reason I keep coming back. Fred is simply awesome! My service rep, Fred Mathis is the best service rep I’ve ever had and the reason I keep coming back. Fred is simply awesome! More
by vogtma
Employees Worked With
Fred Mathis
December 16, 2018
Easy to work with This is my third car to buy from First Texas and I have always had an easy, no pressure experience. I always talk to Karl Lewis and walk away feeling This is my third car to buy from First Texas and I have always had an easy, no pressure experience. I always talk to Karl Lewis and walk away feeling that I got the car I wanted for the price I wanted. More
by Levyloew
Employees Worked With
Karl Lewis, Mike Broderick, Charlie Baldwin
December 15, 2018
Great service Ty provide great customer service. He discussed all service items needed with me. Followed up with a call to discuss additional items. Offered a renta Ty provide great customer service. He discussed all service items needed with me. Followed up with a call to discuss additional items. Offered a rental due to the service duration. More
by Soteloaj
Employees Worked With
Ty Hammonds
December 15, 2018
Anthony was great Yokohama tiers sucks! U should remove those from your dealership! Anthony is awesome! What else should i add Let me do my wokek here!!!! Than Yokohama tiers sucks! U should remove those from your dealership! Anthony is awesome! What else should i add Let me do my wokek here!!!! Thanks More
by Srdjan
Employees Worked With
Anthony Bain
December 15, 2018
Chris was great! Chris helped me out with a number of problems that I was having. He offered alternative solutions. Met all of the deadlines he set. Follow up regularl Chris helped me out with a number of problems that I was having. He offered alternative solutions. Met all of the deadlines he set. Follow up regularly. Very friendly. More
by andrew77
Employees Worked With
Chris Buchanan
December 14, 2018
Super service Needed to replace airbags due to recall and decided to also get an oil change. Was given a rental for the day and had a choice of vehicles, which I th Needed to replace airbags due to recall and decided to also get an oil change. Was given a rental for the day and had a choice of vehicles, which I thought was really cool. Ended up needing more work and all was clearly explained with costs for each service. Really appreciated how persistent Jack was in using multiple forms of communication to reach me. All got done perfectly and car is running great! More
by jpayne105
Employees Worked With
Jack Wright
December 14, 2018
First Honda Purchase I was so pleased with my experience! Mr. Jesse Sims took the time to ensure that all my questions were answered, he was very professional, and he was I was so pleased with my experience! Mr. Jesse Sims took the time to ensure that all my questions were answered, he was very professional, and he was so sincere. This was the best experience ever, and I felt at ease knowing that he had my best interest at heart! I also want to thank Mr. Charlie Baldwin for his compassion and the time he took to explain everything to me. He really took good care of me and had my back! Everyone at First Texas Honda was so nice and friendly, and I felt comfortable in making my decision. At no point was anyone aggressive or pushy about me buying a car. I am so happy with my purchase! More
by ericandcris
Employees Worked With
Jesse Sims, Charlie Baldwin
December 13, 2018
Efficient Marty Rex was very friendly and accommodating. I waited for my car and he constantly kept me up to date during the whole process. I could not ask for Marty Rex was very friendly and accommodating. I waited for my car and he constantly kept me up to date during the whole process. I could not ask for anything more. More
by jkuch0513
Employees Worked With
Marty Rex
December 13, 2018
Brought in my CR-V for service I took in my CR-V to get the blower motor replaced. The whole experience from start to finish was top notch. Everyone was friendly and helpful - espec I took in my CR-V to get the blower motor replaced. The whole experience from start to finish was top notch. Everyone was friendly and helpful - especially my service rep Trevor. He kept me in the loop through the whole process. I will definitely do all my service with First Texas Honda. More
by ChadisGreat
Employees Worked With
Trevor Self
December 13, 2018
No Rainy Day Sales Games I'm an engineer. I research and then act. I had researched the pricing on the Honda CR-V and knew what it should be in the range of. Of course a de I'm an engineer. I research and then act. I had researched the pricing on the Honda CR-V and knew what it should be in the range of. Of course a dealership that can sell it to someone else at more would do that because they are in business to make money and the CR-V is a popular vehicle. We contacted Alex Herrera and told him that we wanted the best "out the door" price. We didn't want to play all the games and come in on a rainy day, etc. We had shopped around and found a good price that was a bit of a drive. Alex contacted us after the one call and said he could beat it. We bought it a few hours later. Without question if I was buying another car Alex would be the first person, and First Texas Honda would be the first dealership I would call. All the personnel were nice and patient as my very young son explored the dealership several times. They also have a complimentary "snack bar" for customers. More
by Steve
Employees Worked With
Alex Herrera
