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First Texas Honda
Austin, TX
2,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,663 reviews
December 22, 2018
Fully satisfied! Julian is a courteous, smiling, helpful salesman. The Pilot we bought has everything we were looking for and more. Both he and the sales manager made Julian is a courteous, smiling, helpful salesman. The Pilot we bought has everything we were looking for and more. Both he and the sales manager made us feel valued; and the finance manager treated us with dignity and respect. More
by garyd
Employees Worked With
Julian Rodriguez
December 22, 2018
It was a great leasing experience! I've been a customer at First Texas for many years, and they never fail to provide excellent customer service. This was no exception. Karl looked af I've been a customer at First Texas for many years, and they never fail to provide excellent customer service. This was no exception. Karl looked after my interests, explaining every detail of the leasing transaction to me and detailing what would be a good deal for me. My new Civic is what I wanted. and needed. All the guys I spoke with talked to me like they were the girlfriends I have coffee with, very easy to be with. First Texas is a no-baloney zone, something everyone can appreciate. Thanks to Karl Lewis for making the whole transaction process so easy. More
by Leticia
Employees Worked With
Karl Lewis, Charlie Baldwin
December 22, 2018
Professional and Friendly The service advisor was very friendly and courteous and kept me informed regarding the progress of the work. The waiting area was comfortable and inv The service advisor was very friendly and courteous and kept me informed regarding the progress of the work. The waiting area was comfortable and inviting. And the automobile maintenance was handled with a high degree of professionalism. More
by MCA
Employees Worked With
Fred Mathis
December 21, 2018
Great job! Chris was super helpful. He made sure to keep me in the loop and let me know what was going on. I am so glad that he was there to help! Chris was super helpful. He made sure to keep me in the loop and let me know what was going on. I am so glad that he was there to help! More
by Juliemblue
Employees Worked With
Chris Buchanan
December 21, 2018
Good service and friendly environment. I know this place for a long time. I have bought all my cars with you and always I've been happy and satisfy with all the services you provide. AJ Cue I know this place for a long time. I have bought all my cars with you and always I've been happy and satisfy with all the services you provide. AJ Cuevas is a very nice, respectful and processional guy, He knows his job very well. He was able to answer all my questions about my vehicle. Good job AJ. keep it up. More
by carhonda
Employees Worked With
AJ Cuevas
December 20, 2018
Great Service! From the moment of check in to the moment of check out, first class service all the way! Anthony went out of his way to help me! From the moment of check in to the moment of check out, first class service all the way! Anthony went out of his way to help me! More
by A2OT
Employees Worked With
Anthony Bain
December 20, 2018
First Texas Honda bailed me out! I suffered a flat tire when one of my tires seemingly self-immolated. I went to the dealership without an appointment and service rep Andre took great I suffered a flat tire when one of my tires seemingly self-immolated. I went to the dealership without an appointment and service rep Andre took great care of me, getting my car fixed up in no time flat. I really appreciate the service provided by the entire service department and especially Andre. More
by Bugpigtx
Employees Worked With
Andre Kamouie
December 20, 2018
Thorough and patient Alex and Aaron were both patient and instructive on the new CRV. Took time to show all features and ask if we wanted water or drinks. Test drive was Alex and Aaron were both patient and instructive on the new CRV. Took time to show all features and ask if we wanted water or drinks. Test drive was relaxing and informative. Two great salesmen. More
by Kgree022
Employees Worked With
Aaron Garcia, Alex Herrera, Daniel Benson
December 18, 2018
B1 Maintenance repair The service took about as long as the person helping me said it would which was nice. I had an appointment at 4:30 but wasn't checked in till about 5p The service took about as long as the person helping me said it would which was nice. I had an appointment at 4:30 but wasn't checked in till about 5pm I think. I thought I would be checked in pretty quickly since I had made an appointment. So that would be only area of improvement. Otherwise the person helping me out was really great and attentive. More
by wmcreates
Employees Worked With
Ty Hammonds
December 17, 2018
Service process, good before, is now even better. Chris Buchanan was very good at helping me decide what needed to be done right away vs. what could wait until later. This helped in my decisions. Chris Buchanan was very good at helping me decide what needed to be done right away vs. what could wait until later. This helped in my decisions. More
by pfm
Employees Worked With
Chris Buchanan
