Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
First Texas Honda
Austin, TX
2,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,663 reviews
December 27, 2018
Simple service visit Jack was friendly, informed me of what was needed, along with the cost. He kept me informed. Service was completed ahead of schedule! Great experie Jack was friendly, informed me of what was needed, along with the cost. He kept me informed. Service was completed ahead of schedule! Great experience. More
by LtSportsMom
Employees Worked With
Jack Kresky
December 27, 2018
Detailed, friendly, customer service oriented Great customer-oriented and no pressure environment made it easy and enjoyable purchasing my new vehicle. I highly recommend Julian Rodriguez to anyo Great customer-oriented and no pressure environment made it easy and enjoyable purchasing my new vehicle. I highly recommend Julian Rodriguez to anyone looking to purchase their next Honda! He was attentive from the beginning and was responsive to any and all questions I had concerning my new purchase. More
by $ubito1919
Employees Worked With
Daniel Benson, Julian Rodriguez
December 27, 2018
Amazing Service I went in for a flat tire, and it happened to be a very busy day. With an estimated two hour wait, they offered me a courtesy car, so I could go home I went in for a flat tire, and it happened to be a very busy day. With an estimated two hour wait, they offered me a courtesy car, so I could go home to wait. It was greatly appreciated! The rest of the service was impeccable, too. Thanks! More
by sunnytx76
Employees Worked With
Chris Buchanan
December 26, 2018
Prompt and pleasant The inspection I requested was done and they went above and beyond what I asked for. At the end of all of this they waived all the inspection charges The inspection I requested was done and they went above and beyond what I asked for. At the end of all of this they waived all the inspection charges, and that was very generous and that is how you cultivate new business and keep old customers. More
by Nicolas Venutres
Employees Worked With
Jay Jank
December 26, 2018
ALways friendly and fairly quick I have been a loyal First Texas Honda cutsomer since 1981 plan on keeping it that way, If and when I get new Honda will be there I have been a loyal First Texas Honda cutsomer since 1981 plan on keeping it that way, If and when I get new Honda will be there More
by doctorsita
Employees Worked With
Marty Rex
December 25, 2018
No heat The drivers side of my crv did not have heat. Jack did a great job of taking care of that problem and also noticed and fixed a seal that was leaking. The drivers side of my crv did not have heat. Jack did a great job of taking care of that problem and also noticed and fixed a seal that was leaking. I also was given the use of a brand new crv while mine was being repaired. jack constantly kept me up to date with calls, texts and emails. There was also a very nice service technician (unfortunately I did not get his name) who gave my son a Honda hot wheels car and wished him a merry Christmas. More
by Honda owner
Employees Worked With
Jack Wright
December 25, 2018
Thanks to all! My new auto purchasing experience was superb! Kudos to Peter de Neergaard! He made sure that we were comfortable, content and fair in our negotiations My new auto purchasing experience was superb! Kudos to Peter de Neergaard! He made sure that we were comfortable, content and fair in our negotiations. More
by stella
Employees Worked With
Peter Deneergaard
December 25, 2018
excellent customer service Great and excellent customer service from my advisor Andre! I am all for customer service and he delivered my expectations! I will be back again! Great and excellent customer service from my advisor Andre! I am all for customer service and he delivered my expectations! I will be back again! More
by Sarkeeva
Employees Worked With
Andre Madison
December 23, 2018
Loved! Nik made the whole experience super easy for me! I was trading in my very first car, so I was not sure how to go about leasing or what I really was lo Nik made the whole experience super easy for me! I was trading in my very first car, so I was not sure how to go about leasing or what I really was looking for in general. Very helpful! Beautiful dealership as well. More
by Alyssa
Employees Worked With
Nik Barrows
December 23, 2018
Professional, Knowlegeable and Friendly I've been with Honda for over 30 years. Yesterday, Julian made my car buying experience fun and the best ever! He was most patient as I tried out t I've been with Honda for over 30 years. Yesterday, Julian made my car buying experience fun and the best ever! He was most patient as I tried out the feel and comfort of many cars. He was knowledgeable and could answer my many questions. Finanally he walked me through the new navigation process. I drove off the lot with a comfort level and offer to call any time for help if needed. By the way, he made a followup call to check on me.. More
by janf123
Employees Worked With
Julian Rodriguez
