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First Texas Honda

Austin, TX

4.8
2,663 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,663 reviews

January 04, 2019

Had a recall done on my car. Recall was done on my car. It was very easy and quick. They gave me a rental car which was very convenient and a lot of places don’t do that. More

by zachvessels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
January 04, 2019

All good. Price OK. Friendly staff. Price could have been better, but not too bad - many un necessary add-ons. Not too pushy with the extras. Need more words to get to th More

by ivica_kichmanovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Deneergaard
Jan 30, 2019 -

First Texas Honda responded

Ivica, we appreciate you shopping with us! We work diligently to achieve customer satisfaction we're grateful to have had the opportunity to work with you. Congratulations! -The Team at First Texas Honda

January 04, 2019

Nice people I enjoyed the experience. Mikey and Jesse were very thoughtful and helpful. Service has been fine and the wait wasn't too long. Would recommend! More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims, Charlie Baldwin, Mikey Hausen
Jan 30, 2019 -

First Texas Honda responded

Thanks for your review, Jennifer! We look forward to seeing you next time. -The Team at First Texas Honda

January 04, 2019

My third Ridgeline from First Texas Honda I have had a relationship with First Texas Honda for 10 years and they hav yet to disappoint Me! Mike and John are easy going and great to deal with. More

by rodgilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broderick, John Yoon
December 31, 2018

Great experience Really enjoyed working with Nick He is very knowledgable and straight forward. He was patient and could answer every question. Best Honda place I s More

by Jgaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Marco Cantu
Jan 03, 2019 -

First Texas Honda responded

We’re thrilled to hear that we’re the best in your eyes! Thank you for giving us a shot and be sure to let us know the next time we can help. Take care! -The Team at First Texas Honda

December 31, 2018

Great Service Consistant in sales and service. Many years customer who has always been happy with this dealership and always our service work done there - Great Job More

by bwgarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kresky
Jan 03, 2019 -

First Texas Honda responded

Your praise means the world to us! Thank you for kind comments and we look forward to the next opportunity to serve you. -The Team at First Texas Honda

December 31, 2018

Very positive experience Everyone at First Texas Honda was kind and helpful. That also gave me a great deal on a Honda Ridgeline. I strongly recommend First Texas Honda. More

by Uncle D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Contreras, Jared Robinson, Marco Cantu
Jan 03, 2019 -

First Texas Honda responded

We pride ourselves on delivering great experiences! Thank you for letting us know how we did. :) -The Team at First Texas Honda

December 30, 2018

Recall work This was the first time I have used this service shop. I loved that I could schedule an appointment & was impressed that it was true to time. Fred was More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Jan 03, 2019 -

First Texas Honda responded

We appreciate you sharing and want to thank you for choosing us! If there is anything we can assist with down the road, we’ll be here for you. -The Team at First Texas Honda

December 30, 2018

Stay away - expensive and scamy! Much better reputable Honda dealerships to work with in the area - stay away from this one! They'll nickle and dime you. Horrible experience all aroun More

by HondaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Dawson
Jan 03, 2019 -

First Texas Honda responded

Michael, we're concerned to read your review and would like to learn more. Please reach out to me directly at Cody.Penna@FirstTexasHonda.com so that we can have the opportunity to hear what went wrong. Talk soon, Cody Penna, Service Manager

December 28, 2018

Delightful Experience Traveled from San Antonio to obtain the vehicle we were interested in owning. First Texas didn’t disappoint and we happily came home with a 2019 HRV. More

by HondaHarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beto, Naji Abi-Habib, Holden Stedman
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