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First Texas Honda

Austin, TX

4.7
2,686 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,686 reviews

October 03, 2022

Anthony was very professional from the start to the end of process. I was shopping for a new SUV. He was patient and made process simple and straight forward. I had been to other dealerships, and had bad e More

by Sanjay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Raglin
Oct 11, 2022 -

First Texas Honda responded

Thank you for the love, Sanjay! We are overjoyed to see this raving review for Anthony, and it makes us proud to see that he was able to get you into the perfect SUV. It was an honor to be part of this process with you, and we really hope you are loving your new Honda as much as the day you brought it home. Thank you again and congratulations! :) - The Team at First Texas Honda

September 26, 2022

I called Fred Mathis. He was able to diagnose the problem with y 2018 Accord over the phone and save me the hassle of tow to the dealership. Took in vehicle and was out in More

by rgohring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Sep 26, 2022 -

First Texas Honda responded

Rgohring, we are smiling from ear to ear reading this phenomenal review! Thank you so much for taking a moment to provide some words of encouragement and praise for Fred. He is a true asset to this team & we will be sure to relay your kindhearted message to him. We appreciate you giving us the opportunity to assist you with your Accord's servicing needs! :) - The Team at First Texas Honda

September 22, 2022

Service advisor was excellent. I was very pleased with the person that has now become my service advisor. I have been a customer of this dealership for many years, and I will conti More

by anbarrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Sep 23, 2022 -

First Texas Honda responded

Anbarrera, we want to start by thanking you for your continued support through all of these years! It makes us proud to see this feedback for Ty and we will be sure to pass your friendly message along to him. Thank you so much for your generosity and we can't wait to see you again next time! :) - The Team at First Texas Honda

September 20, 2022

Alex was extremely professional and kept me updated on the service of my car. He was polite and friendly. The service department did a great job as always. More

by JoAnna and Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex 5 stars
Sep 21, 2022 -

First Texas Honda responded

Thank you for the superb feedback, JoAnna and Mike! It makes us smile knowing that Alex provided you with an exceptional experience and we will be sure to commend him for a job well done. Come see us again in the future! :) - The Team at First Texas Honda

September 17, 2022

Anthony was 100% professional. We were shopping for a new Civic after a serious car accident. We had no planned on looking as the car that was totaled, was still in great shape. He More

by allanrounds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Raglin, Don Dahlstrom
Sep 20, 2022 -

First Texas Honda responded

Katie and Allan, thank you for providing this supportive feedback for Anthony and Don! Our team works hard to make sure our clients feel welcome and comfortable at our dealership, so it makes us happy to see that they treated you like family from start to finish. It was a joy being able to assist you, and we hope you will not hesitate to reach out if there is anything we can assist with in the future. Thank you again, and congratulations on your awesome new Honda! :) - The Team at First Texas Honda

September 16, 2022

Joseph An went out of his way to make this the easiest car I’ve ever purchased! The car is amazing! More

by teresa.hixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph An
Sep 16, 2022 -

First Texas Honda responded

That is fantastic to hear, Teresa! We are constantly hard at work to deliver flawless sales experiences to our guests, so it makes us proud to see this supportive feedback for Joseph. He is awesome and we will be sure to share your kind words with him! If there is anything we can assist you with in the future, please do not hesitate to reach out. Thanks so much for selecting us and congratulations on your new Honda! :) - The Team at First Texas Honda

September 09, 2022

It was the best service and sale team I have ever experience. Our sale representatives Ricky Pecina was very knowledgeable about the vehicle that purchased. He was also helpful in explaining each fea More

by Lsmartt7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Jalandoni, Ricky Pecina
Sep 12, 2022 -

First Texas Honda responded

Lsmartt7, we are grateful for your generosity and support! Thank you for taking a moment to leave this positive feedback for Ricky and Manny. Online reviews like this are the ultimate compliment and we will be sure to send your kind sentiments along to them. Congratulations on your sweet new ride and welcome to the FTH family! :) - The Team at First Texas Honda

September 09, 2022

Wesley was helpful and responsive, and thoroughly explained the issues found and my options. I was happy with the experience. More

by rainbow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Wesley Warmke
Sep 12, 2022 -

First Texas Honda responded

Rainbow, thank you for letting us know how great your experience went! It's great to see that Wesley and Jay left you with a stellar impression. We appreciate you visiting us and hope to see you again in the future! :) - The Team at First Texas Honda

September 08, 2022

I recently had my Honda serviced At First Honda. My advisor, Fred, was very polite as well as knowledgeable. He explained everything in detail and answered my questions. As always o had an enjoya More

by queenbea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Sep 08, 2022 -

queenbea responded

My advisor, Fred, was very kind and polite as well as knowledgeable. He explained everything in detail and answered my questions. As always I had an enjoyable visit.

Sep 08, 2022 -

queenbea responded

Nothing to edit

Sep 12, 2022 -

First Texas Honda responded

Queenbea, we appreciate this friendly note you have left for Fred! We agree, he is phenomenal at what he does and we are very lucky to have someone like him on our team. Thank you so much for visiting us and please let us know if there is anything you need in the future! :) - The Team at First Texas Honda

September 06, 2022

Zach was great. Very helpful gave insight as to what next steps I need to take far as my vehicle. Very fast and efficient More

by teonypayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark
Sep 07, 2022 -

First Texas Honda responded

Teonypayne, it's fantastic to see that Zach delivered a flawless service experience! Thank you for taking a moment to come on here and share some kind words. We appreciate it so much and look forward to the next time you make it our way! :) - The Team at First Texas Honda

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