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First Texas Honda

Austin, TX

4.8
2,663 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,663 reviews

February 07, 2019

Great experience It was fast and comfortable. Advisor was knowledgeable but not pushy and the amenities were suitable for me to work while I waitEd for my vehicle. More

by Tomminor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
Feb 07, 2019 -

First Texas Honda responded

We appreciate you visiting! Thanks for letting us know how everything went and be sure to let us know the next time we can assist. -The Team at First Texas Honda

February 07, 2019

Smooth end of lese transition to new CR-V Mik became our First Texas sales person when our first contact moved up to an office position. He was most helpful and patient in helping us compare v More

by Greathills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broderick, Nik Barrows
February 07, 2019

Very friendly service Fred was great! He took care of me even though I arrived 15 minutes late. He was courteous and answered all the questions I asked him. More

by Murali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
February 07, 2019

Chris Buchanan for Department Head! Chris Buchanan should be immediately promoted to the Department Head, he's professional, well versed in Honda service and is a pleasure to work with, More

by Luca2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
February 05, 2019

Service Jack was very personable and did a great job getting both of my cars done in a timely manner. Karl was helpful tracking down the car we were intere More

by Tsmoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Jack Kresky
Feb 07, 2019 -

First Texas Honda responded

We appreciate you letting us know how everything went! We're proud to have a team who is dedicated to serving each of our customers. :) -The Team at First Texas Honda

February 05, 2019

Great Service Always a pleasant, easy experience having service done at First Texas Honda. Ty explained the processes of the services I requested. I will definitel More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton, Ty Winn
Feb 07, 2019 -

First Texas Honda responded

Janet, thanks so much for the kind words! We're thrilled the staff and service have been nothing short of perfect. See you next time! -The Team at First Texas Honda

February 04, 2019

Great Service Im so glad I bought my car at First Texas Honda! I just went for my car’s oil change, but I mentioned that my car’s wheel was shaking sometimes. So W More

by Honda2019
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
Feb 07, 2019 -

First Texas Honda responded

Helping customers is what we love most! Thanks for sharing your experience with us and we'll see you next time. -The Team at First Texas Honda

February 03, 2019

very helpful Nik was very helpful in the new car buying experience. He explained all the new features and answered all our questions. Would definitely use him ag More

by Lydia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows
February 02, 2019

Great service, professional and timely Fred was professional friendly and helpful. He was there when I arrived, understood the problem and had it taken care of in the minimum amount of time More

by G dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Feb 02, 2019 -

First Texas Honda responded

We are glad you had a great experience here with us! Let us know the next time we can welcome you back to help. -The Team at First Texas Honda

February 02, 2019

Service advisor understood my concerns Wesley understood that I didn’t want to put a lot of money into an 11-year old car. He explained what really needed to be done for safety reasons and More

by HondaGirl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
Feb 02, 2019 -

First Texas Honda responded

We're always here to help and it makes us happy to hear that Wesley took excellent care of you. Thank you so much for sharing! -The Team at First Texas Honda

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