First Texas Honda

Great work It did take a while to finish all the work. Apparently many people trust this dealership. Service was good and I liked the coffee. I recommend this pl It did take a while to finish all the work. Apparently many people trust this dealership. Service was good and I liked the coffee. I recommend this place. More

Above and Beyond Service Since my first Honda purchase in 1993, I have loved Honda cars but more importantly, I’ve been a huge fan of the First Texas Honda dealership. In that Since my first Honda purchase in 1993, I have loved Honda cars but more importantly, I’ve been a huge fan of the First Texas Honda dealership. In that time, I’ve driven a Civic, Element and now a Pilot, while my family drives an Accord, Odyssey and CRV. We ARE a Honda family and First Texas Honda is a huge part of that family. My most recent experience happened around my birthday when my 14.5 yr old Element came to a crossroad. Repairs or Retirement? I brought my car in for a check engine light and was impressed with my service tech’s (Aaron Yiu) experience and professionalism (tall shoes to fill as my prior service rep was Trudy Adams). I tried out the Honda Pilot as my loaner car while the service team did a thorough work up of my repair needs. I let him know we may not choose to do the repairs depending on what was found and he notified Sales that I might be needing a replacement vehicle. I promptly received a call from Sales rep Nik Barrows. I told him which 4 cars I had narrowed my pick down to and what my wish list was, what I didn’t want and my price range. When I decided the repairs were more than I wanted to invest and would rather put that $ down on a new or certified pre-owned car, Nik made sure to have on hand the same cars I was interested in and had them ready to test drive the day I returned my loaner. We looked at pre-owned and new, never considering we’d buy new. Nik was very helpful and informative on all the makes/models I looked at. He clearly knows cars (all makes and models) and helped us narrow down our choices to what worked best for our family’s needs. His assistance didn’t end once we were closing the deal with the finance man. He offered suggestions for our son’s gaming & tech needs and went above and beyond to make sure we had an exceptional car buying experience and that everyone in our family loved our new vehicle. He is friendly, without being pushy and makes it clear that he is there to make sure you have the best experience, not that he sells the most expensive model or something you don’t want or need. His follow-through and follow-ups impressed us the most. Nik Barrows is one class act! More

Amazing service Anthony was amazing! He went above and beyond when taking care of me. I was super happy that my car was washed and he even helped get a stain out of m Anthony was amazing! He went above and beyond when taking care of me. I was super happy that my car was washed and he even helped get a stain out of my backseat where my child’s car seat had rubbed. Couldn’t be happier. More

Maintenance review Fred was an immense help. He thoroughly explained what to expect and showed me the results. He came and found us when the service was done which is go Fred was an immense help. He thoroughly explained what to expect and showed me the results. He came and found us when the service was done which is good because I had lost track of time with my son in their kids room! The maintenance, oil change, and tire rotation was completed successfully and they even washed the car. Great experience as usual. Thanks! More

Comprehensive services Excellent service from setting appointment to completion of the work. The service representative, Ivan, kept me apprised of the progress and of mainte Excellent service from setting appointment to completion of the work. The service representative, Ivan, kept me apprised of the progress and of maintenance for the next visit. That allows me to plan ahead. Great consistent service More