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First Texas Honda

Austin, TX

4.8
2,663 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,663 reviews

February 14, 2019

Well done! Very nice experince! They went over and beyond to get experince as pleasure as possible. Jared was not pushy and was helping all the way! More

by Srdjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Robinson, Charlie Baldwin
Feb 15, 2019 -

First Texas Honda responded

Thanks for shopping with us! We appreciate you taking a moment to let us know how everything went. Congratulations! -The Team at First Texas Honda

February 14, 2019

Made a same day appointment. Oil change and multi-point inspection was done within the time they said it would be. Very helpful service advisor and staff. First Texas Honda is alw More

by Glen K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Feb 15, 2019 -

First Texas Honda responded

Wow, Glen! We love to read reviews like yours and want to thank you for the support. Online ratings are precious to us and we appreciate you spreading the love! -The Team at First Texas Honda

February 14, 2019

Excellent service, but very expensive. The service and the amenities are very good. But, the cost of the service is very expensive. It was a cold, windy day and I had to wait outside for More

by Ncm52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Feb 15, 2019 -

First Texas Honda responded

Thank you so much for your praise on our services and facility! We're happy to see that your experiences have always positive overall. Please know that we're competitively priced for parts and services with other Honda dealerships in the region. All of the parts/fluids that our Honda Certified Technicians use are Honda genuine, as recommended by the manufacturer. We're proud to provide a premium service and quality parts to keep every Honda running in top condition along with top-notch amenities like free rental vehicles. :) We're grateful for the review and look forward to seeing you again down the road. -The Team at First Texas Honda

February 14, 2019

Excellent service Very impressed with how they check you in and use text to notify you when ready and even give you a link to review and pay the invoice. Pretty slick More

by js5432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Feb 15, 2019 -

First Texas Honda responded

This is great to know! We're always on the lookout for new technology that will enhance our guest's experience. Thanks so much for sharing and we'll see you next time. -The Team at First Texas Honda

February 13, 2019

Helpful folks and good service Made the service appointment through the First Texas Honda web site, met the customer contact and the service work went fine including the exit proces More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Fred Mathis
Feb 15, 2019 -

First Texas Honda responded

Thanks for sharing how everything went, Bob! Next time you need anything, we'll be here for you. :) -The Team at First Texas Honda

February 13, 2019

Nancy Hale Corey Frey was an excellent sales person. He was patient while I went back and forth on decisions. He was knowledgeable and professional. I would hi More

by a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Frey
Feb 15, 2019 -

First Texas Honda responded

Nancy, congratulations on the vehicle! We're so happy to hear that Corey assisted you in finding the perfect new set of wheels. Please bring the vehicle by to our service department at your convenience, we're happy to help! With the fluctuating temperatures in Austin this time of year, it's common for the air pressure in tires to fluctuate as well. We apologize for the inconvenience and appreciate your understanding. Thank you for letting us know and we look forward to seeing you soon. -The Team at First Texas Honda

February 12, 2019

First Texas Honda I had some issues with the front brakes that I was concerned about. First Texas provided an amazing car for no price and took care of my car. They inf More

by dovecote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright, AJ Cuevas, Chris Buchanan, Aaron Yiu
Feb 15, 2019 -

First Texas Honda responded

It makes us so proud to hear that we did an excellent job! Thank you for the praise and we look forward to serving you next time. -The Team at First Texas Honda

February 12, 2019

Regular maintenance was great. Jack was polite informative and had a great rep for the Honda service department. I will definitely be coming back... ok? More

by Rob c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kresky
Feb 15, 2019 -

First Texas Honda responded

Rob, we want to say thanks for the praise. We strive to provide every guest with a top-notch experience. See you next time!

February 11, 2019

Highly Impressed with Service and Attention to Detail! From the moment I brought my Honda in for service, everything was amazing. My Service Adviser Chris Buchanan was outstanding. My car was past due for More

by kb_honda_owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
Feb 11, 2019 -

First Texas Honda responded

Thanks for much for your praise! We strive to be your one-stop-shop for all things Honda related, from recalls to maintainence and repairs, in order to keep your vehicle running smoothly and safely. :) Thank you again for being our guest and we’ll see you next time. -The Team at First Texas Honda

February 11, 2019

About as smooth and easy as could be After arranging a price by emails with Alex, went to the dealership to check things out first hand. Highlights : No problem to do extended test dr More

by Austinbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Herrera, John Yoon
Feb 11, 2019 -

First Texas Honda responded

We appreciate the praise and we’re happy to hear that everything went smoothly overall. Thanks for your feedback and congratulations on the vehicle! -The Team at First Texas Honda

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